05/24/2026
Fridays With Fred......."Stop Giving Away Work: Build a Strong Change Order Culture"
If It Changes, It Gets Written Up: Creating a Change Order Culture
One of the biggest profit leaks in the service industry is work that gets
completed but never billed. It happens every day in landscape construction, irrigation,
hardscaping, general tree care, and other service businesses.
A client asks for “just one more thing,” the crew wants to keep the project moving, and before long additional labor, materials, and time have been absorbed without compensation.
Remember this: undocumented work is usually……unpaid work.
Build a culture where every change is documented, every adjustment is communicated, and every additional service is properly valued….
…Your team will become more organized, your projects more profitable, and your clients will see the difference between an amateur contractor and a professional operation.
Read this week’s article to learn more!
https://truewindsconsulting.com/2026/05/22/stop-giving-away-work-build-a-strong-change-order-culture/