Today Glass Doctor offers a complete array of glass repair, replacement and services to the residential, automotive, and commercial markets at more than 300 locations in the United States and Canad Locally owned and operated, Glass Doctor is your one-stop shop for home window repair, auto glass replacement and commercial glass services. Our professional, uniformed technicians will diagnose the pro
blem quickly, give you a price up front, and perform the service to the highest quality. The extra value you will receive from Glass Doctor is what sets us apart, from our Advantage Plan for home services to our G12 guarantee for auto glass services to our Commercial Care® program for business services. Discover why nationally recognized retailers depend on Glass Doctor for their complete glass service, with local attention to detail. We Live Our Code of Values by……
Respect
…treating others as we would like to be treated.
…listening with the intent to understand what is being said and acknowledging that what is said is
important to the speaker.
…responding in a timely fashion.
…speaking calmly, and respectfully, without profanity or sarcasm.
…acknowledging everyone as right from their own perspective. Integrity
…making only agreements we are willing, able and intend to keep.
…communicating any potentially broken agreements at the first appropriate opportunity to all
parties concerned.
…looking to the system for correction and proposing all possible solutions if something is not
working.
…operating in a responsible manner: “above the line.”
…communicating honestly and with purpose.
…asking clarifying questions if we disagree or do not understand.
…never saying anything about anyone that we would not say to him or her. Customer Focus
…continuously striving to maximize internal and external customer loyalty.
…making our best effort to understand and appreciate the customer’s needs in every situation. Having Fun in the Process!
