Revenue Ranch

Revenue Ranch We help businesses transform chaos into a system of consistent growth.

02/05/2025

Your P&L sucks. Here's why...

Sadly, most P&Ls aren't valuable. You look at the top, look at the bottom, and then judge whether or not the month was "good" or "bad."

This is because most P&Ls are structured by accountants, and accountants care about their purpose for the P&L: recording data according to GAAP (generally accepted accounting principles). Makes sense.

But here's the problem with that...

A P&L managed purely through GAAP will never tell us three important stories that can transform the P&L from accountant document to powerful business tool.

P&L Story 1: How profitable is our business model?

This is the number one measurable to solve for from an entrepreneurial point of view. If your business model isn't profitable and scaleable, everything else is a waste of time.

This means, we have to put in the extra work that most accounting nerds will not do, especially if you are an agency or professional services. You must take the time to separate out the labor, software, etc. required to deliver what was sold to clients.

Unfortunately, I come across lots of P&Ls where all in-house employees are just lumped-in to some sort of "salary & wages" account. This means that if we are in the business of selling services, we have zero clue about how profitable our service model is.

You have to put in the work to put all expenses related to the people, software, etc. that are part of the client delivery machine into a "cost of goods sold" or similar top-level expense category.

And this includes "sub-contractors"! Too many accountants are putting these people in a "sub-contractors" account OUTSIDE of the expenses related to delivering the service. Or, they're put near the very top as if they are some sort of "pass through, not to be made money on" kind of item. This is a crime. The labor you gather to deliver services is your product and you should have a margin on this labor whether in-house or out-of-house.

P&L Story 2: What is the ROI on our efforts to grow top-line revenue?

Every bit of "sales" and "marketing" expense should be accurately tracked and separated into a "Selling Expense" major category (often referred to as "S") so that you can understand the ROI from these expenses.

I say "ROI" because you must look at your expenses in this area as an investment. And as an investor, you should regularly ask "What is the ROI on my investment?".

Once you track this, you can then calculate:
Added Revenue Contract Value / Selling Expense = ROI

Are you getting 7-10X?

P&L Story 3: What are we spending to provide general support to this organization?

Every other expense that is not part of delivering the offering and not part of adding top-line revenue (rent, utilities, general software, perks, etc.) goes into the next major expense category: General & Administrative Expense (often referred to as "G&A").

This will tell us the percentage of revenue we're spending to support the organization at large.

How can I help you take action on this?

10/21/2024

Explore leadership succession planning to ensure your agency thrives under new leadership with expert tips for a smooth transition.

I'm not a fan of "radical transparency."It's not that I think it's OK to not be transparent, it's just that I've found t...
07/19/2024

I'm not a fan of "radical transparency."

It's not that I think it's OK to not be transparent, it's just that I've found that there's a limit to what people actually care to know.

Many leaders think employees want "radical transparency," but this is not true.

Here's what your people really care about...

1. The company is clear about its direction
This answers: "Am I on a team that's doing something worthwhile?"

2. The company is growing and healthy
This answers: "Is my job at this company secure?"

3. They have the opportunity to gain more recognition, income, and status
This answers: "Do I have a prosperous future at this company?"

That's it. That's what people care about. Everything above and beyond that is just noise for your team.

To help you figure-out what to share and what not to share, just answer this question:
"Will sharing this help our people answer and/or reinforce the three questions?"

Stop over-sharing and share only what's relevant to THEM.

====================================

- Follow me Frank Cowell for daily growth tips
- Please repost for your network ♻️
- Join my free newsletter (link in bio)

If I've said it once, I've said it a million times:Your sales pipeline problem is almost always a business strategy prob...
05/15/2024

If I've said it once, I've said it a million times:

Your sales pipeline problem is almost always a business strategy problem.

When I hear that your firm...

❗️...has five different service offerings
❗️...serves a "vast array" of clients
❗️...has lots of competition
..then that tells me you will continue to have sales pipeline challenges no matter which shiny object idea you try next.

Instead, let's first get razor sharp on...

✅ ...your primary client profile
✅ ...the goal your primary client has
✅ ...the #1 obstacle your primary client has in reaching that goal
✅ ...the transformation you aim to deliver
✅ ...the differentiated way in which you deliver
✅ ...the service promises you make

Those are just a few small pieces of your overall business strategy, but they are an excellent starting point if you have yet to do this work.

Your next level of growth is about LESS not MORE. This is a mindset shift and it requires your approach to growth to level-up.

=====================================

- Follow me Frank Cowell for daily growth tips
- Please repost for your network ♻️
- Join my free newsletter (link in bio)

Free Newsletter for FoundersIf you like actionable advice about how to grow your firm while maintaining your personal fr...
05/13/2024

Free Newsletter for Founders

If you like actionable advice about how to grow your firm while maintaining your personal freedom, you'll love my free weekly newsletter:

Founder Freedom Fridays

One actionable tip to grow your firm in just 5 minutes every Friday.

Join here:

Every Friday, you'll get one actionable tip to help you build a profitable, smooth-running business that you can step away from whenever you want without having to check email, remain on IM, nor any of that other nonsense.

10/01/2023

Agencies: It’s officially Q4 and I have a question for you…

Have you done your Q4 planning?

If you haven’t, let’s go!

Q4 is crunch time.

Make your plan lean and mean.

Then, execute the hell out of it.

If you struggle to be consistent or unsure of what to do during a quarterly planning day, comment “quarterly plan” and I’ll send you the agenda I use for an effective (and fun!) quarterly planning session with your team!

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