HS Brands Global

HS Brands Global HS Brands Global is the Leading Mystery Shopping, Loss Prevention & Compliance Measurement Solution Provider operating worldwide.

HS Brands International provides innovative strategies to ensure comprehensive solutions to various business challenges and consists of Service Sleuth and The Mershimer Group. Mystery shopping and data collection services are provided through Service Sleuth and outsourced and co-sourced loss prevention and royalty assurance solutions through The Mershimer Group. HS Brands International serves the

hospitality, food service, retail, and automotive industries, protecting America's favorite brands around the globe. HS Brands International maintains a database of over 500,000 shoppers, auditors and loss prevention professionals from around the globe. If you would like to become a shopper or auditor, please visit our contractor portal at: www.mymysteryshop.com/index.norm.php

Offices:
Boston
Las Vegas
Turkey
India
Argentina
Italy
France

Luxury service doesn’t happen by accident. It takes clear standards, consistent measurement, and attention to every deta...
08/27/2026

Luxury service doesn’t happen by accident. It takes clear standards, consistent measurement, and attention to every detail.

For more than 20 years, we’ve been proud to help America’s Best Cleaners maintain the high standards behind its CoutureCare Specialist Certification, from the retail experience to home pickup and delivery.

Because when your brand promises exceptional service, every interaction matters.

WE ARE NOW HIRING!Vehicle Condition Inspector — Independent Contractor (1099) HS Brands is looking for experienced vehic...
07/29/2026

WE ARE NOW HIRING!
Vehicle Condition Inspector — Independent Contractor (1099)

HS Brands is looking for experienced vehicle inspectors to join our field team. This is flexible, independent contractor work with consistent recurring assignments, not one-off gig work.

✅ What you'll do:
• Perform vehicle inspections at assigned dealership lots
• Document condition with photos and detailed reports via mobile app
• Use professional inspection tools (tread depth calibrator, paint meter, OBD-II scanner)
• Build relationships with dealers as the face of HS Brands in your market

✅ What you'll need:
• Auto industry experience: body, paint, mechanical, appraisal, or dealership
• Valid driver's license + registered, insured personal vehicle
• Comfortable with smartphone apps and digital documentation
• Sharp eye for detail, accuracy in your reports is not negotiable
• Physically able to work outdoors (kneeling, crouching, varying weather)

💰 Flat rate per dealership and one vehicle + bonus for additional vehicles
👉 Apply at https://forms.cloud.microsoft/r/RBSFWYtK73 — takes about 10 minutes. Answer 3 short video questions on your own time, no scheduling required.

Questions? Drop them below or DM us

Now Hiring: Vehicle Condition Inspector — Independent Contractor (1099) HS Brands is looking for experienced vehicle ins...
07/24/2026

Now Hiring: Vehicle Condition Inspector — Independent Contractor (1099)

HS Brands is looking for experienced vehicle inspectors to join our field team. This is flexible, independent contractor work with consistent recurring assignments, not one-off gig work.

📍 Currently hiring in:
• Prescott, AZ - 86301
• Winslow, AZ - 86047
• Flagstaff, AZ - 86001
• Eureka, CA - 95503
• Grand Junction, CO - 81501
• Glenwood Springs, CO - 81601
• Montrose, CO - 81403
• Deridder, LA - 70634
• Lafayette, LA - 70508
• Opelousas, LA - 70570
• Alexandria, LA - 71301
• Shamokin Dam, PA - 17876
• Russell Springs, KY - 42642
• Bowling Green, KY - 42104
• Elizabethtown, KY - 42701

Please note that if you live in any state outside of the ones listed above we still encourage you to apply as new opportunities always arise.

✅ What you'll do:
• Perform vehicle inspections at assigned dealership lots
• Document condition with photos and detailed reports via mobile app
• Use professional inspection tools (tread depth calibrator, paint meter, OBD-II scanner)
• Build relationships with dealers as the face of HS Brands in your market

✅ What you'll need:
• Auto industry experience: body, paint, mechanical, appraisal, or dealership
• Valid driver's license + registered, insured personal vehicle
• Comfortable with smartphone apps and digital documentation
• Sharp eye for detail, accuracy in your reports is not negotiable
• Physically able to work outdoors (kneeling, crouching, varying weather)

💰 Flat rate per dealership and one vehicle + bonus for additional vehicles
👉 Apply at https://hsbrands.com/opportunities/vehicle-condition-inspector-application/ — takes about 10 minutes. Answer 3 short video questions on your own time, no scheduling required.

Questions? Drop a commen below or PM us.

30+ countries. One conference. One clear takeaway: while much of the industry is still planning for AI, our clients are ...
07/22/2026

30+ countries. One conference. One clear takeaway: while much of the industry is still planning for AI, our clients are already using it.
Our CEO Tommy Mills shares his take on the MSPA European meeting, the SASSIE platform, and why 2026 is shaping up to be a big year 👇

HS Brands CEO Tommy Mills recaps the 2026 MSPA Europe meeting: global collaboration and how SASSIE is already putting AI to work for clients.

HS Brands is proud to announce that two of our own, Tanya Petronelli and Ashley Lane, will be speaking at MSPA Americas ...
06/25/2026

HS Brands is proud to announce that two of our own, Tanya Petronelli and Ashley Lane, will be speaking at MSPA Americas ShopperFest 2026.

Tanya and Ashley are joining a panel on Mystery Shopping in Nevada, and they're excited to dig into this topic with fellow industry pros.

If you'll be there, stop by our session and say hello. We'd love to connect with you!

Join us tomorrow at 11 AM PST / 2 PM EST as Rohan Shearer from Sbarro joins Tommy Mills to talk about how operators use ...
05/06/2026

Join us tomorrow at 11 AM PST / 2 PM EST as Rohan Shearer from Sbarro joins Tommy Mills to talk about how operators use field insights to improve what’s happening in-store.

At Sbarro, mystery shops and field audits are not report cards. They are how teams see what is really happening across locations, and how that insight becomes better coaching, stronger standards, and helps catch issues early. The goal is not just compliance. It is a culture where great service shows up every day.

In this live session, you’ll learn how to:
• Create real accountability across locations, not just more data
• Use guest and field data to improve operations
• Align franchisees and operators around standards that drive consistency
• Connect corporate strategy to what is happening in-store

Join us live: https://na2.hubs.ly/H05kQmX0

Most operators aren't struggling with strategy, they know what good looks like. The gap is getting it to show up the sam...
05/01/2026

Most operators aren't struggling with strategy, they know what good looks like. The gap is getting it to show up the same way across every location, every day.

Sbarro has been working through that exact challenge with HS Brands for over a decade. On May 7th, they're sharing what's worked and why mystery shopping and field audits go way beyond guest experience. When employees know what's expected and feel supported, they show up. And that improves the bottom line.

Join us for a conversation on closing the gap between what corporate intends and what's actually happening in-store.

May 7th | 11 AM PST / 2 PM EST
Register: https://na2.hubs.ly/H05f9FK0

Brand standards set expectations. Ex*****on defines reality.Without visibility across locations, inconsistencies go unno...
04/02/2026

Brand standards set expectations. Ex*****on defines reality.

Without visibility across locations, inconsistencies go unnoticed until customers experience them.

Visit the link in our bio to discover how HS Brands Global helps organizations protect and elevate their brand experience.

04/01/2026

Understanding your customer experience requires more than assumptions, it requires objective insight.

HS Brands Global provides mystery shopping solutions that help organizations evaluate performance, ensure consistency, and identify opportunities for improvement across every location.

To learn more, DM us or visit our website.

03/31/2026

In restaurants, small service moments shape the entire guest experience.

Slow greetings, distracted staff, or inconsistent service can quietly impact whether guests return.

Mystery shopping helps you see what’s actually happening on the floor, so you can protect your reputation and keep guests coming back.

📊 Partner with HS Brands for restaurant mystery shopping insights.

Address

4055 Spencer Street Suite 102
Las Vegas, NV
89119

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18007231150

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