HELLO, 911

06/10/2026

Still on the fence about a career in 911 dispatch? Let us help you decide.

Unpacking the Process — powered by ThisGen 911 — is our FREE monthly virtual session designed to walk aspiring dispatchers through exactly what the hiring process looks like and what this career is really about.

And here’s the best part — every participant receives a sample set of 911 simulated calls from ThisGen911 so you can get a taste of what being a 911 dispatcher is like.

Free to attend
Virtual & accessible from anywhere
Live Q&A — ask us anything
Simulated call samples included

This months session June 23rd 5:30 PM PST

Spots won’t last. Register now — link in bio or head to firstcallready.com

06/04/2026

Hey y'all! 👋🏾 It’s been a minute since my last "5 Minutes with Dom," but I’m back with some big updates.

​Between being a student, analyzing theories, and learning how to enhance our 911 systems, things have been busy! But the biggest news?
We are officially launching the podcast on June 14th! 🎙️✨

​Make sure you’re following us over at so you don't miss a thing. We've got something incredibly special planned for the launch.

​In the meantime, don't forget to fill out those conference and class evaluations...your feedback is exactly how keynotes and leaders are chosen.

Let's keep evolving and building better systems together.

​

06/02/2026

Together, we look forward to creating new opportunities to educate, empower, and elevate the 9-1-1 community through training, technology, and leadership development. 💛💛💛

Big news dropping just in time for June.

We’re proud to announce our partnership with ThisGen 911 — the platform revolutionizing 911 workforce readiness through smarter hiring, high-fidelity training simulations, and automated QA.

At First Call Ready we believe the future of this industry is being written right now — by the people and companies bold enough to do it differently.

ThisGen911 is one of those companies.

Our mission has always been to spotlight the work that matters. This partnership is a reflection of that.

Interested in partnering with us?

Our DMs are open.

Let’s create change together.

05/21/2026

Public safety communications no borders.

Honored to connect with participants from Ghana during our Conference on Crimes Against Women session and exchange ideas on technology in emergency communications. This moment was full of pride, learning, and global collaboration.

A special thank you to my partner and co-presenter, Whitney Moore, for sharing the stage, the vision, and the excitement of this unforgettable experience.

05/19/2026

In 9-1-1, no one does this work alone. Collaboration is what helps save lives every single day. And when Texas and Florida come together to share knowledge, experiences, and purpose, the world gets to see the heart behind 9-1-1 a little more clearly.

Thank you, COMMS Manager Whitney Moore 🫶🏾💛

05/16/2026

Another first for me....Visiting the town of Ruidoso and presenting at the New Mexico APCO NENA Chapters Conference.

I want to sincerely thank the Board for having me and creating space for these important conversations within public safety communications.

Day 1, I had the opportunity to present Silent Struggles, a powerful conversation centered on public safety telecommunicators managing personal trauma outside of the PSAP and how those external experiences can impact organizational behavior, communication, wellness, and performance inside the center. One of the biggest takeaways from the session was this: vulnerability does exist in 9-1-1, and acknowledging that truth is essential to building healthier, stronger, and more supported teams. I truly appreciated the openness, engagement, and participation from attendees throughout the discussion.

Day 2 brought another impactful workshop with Command From Within: Internal Incident Command in 9-1-1. Traditionally, Incident Command System (ICS) structures are established outside of communications, but during this session we challenged that mindset by creating an internal command structure within 9-1-1 itself. Reinforcing that COMMS is not just support, but a critical command function during major incidents.

05/15/2026

Awesome. Congratulations 💛💛💛

🎉 CONGRATULATIONS to DOCTOR Sofia Brabham on her graduation from Tarleton State University's Criminal Justice Ph.D. program! 🤩 We are so proud of her. 🎓💜

05/13/2026

We’re always here to support!!! 💛💛💛

05/11/2026

No matter how dedicated we are to our careers and the work we do, it’s equally important to show up for the people who matter most.

Of all my accomplishments, being a mother will always mean the most to me. Raising boys into strong, respectful, purpose-driven men has always been my greatest mission. Today, I’m incredibly proud to have one son serving our country in the Air Force while my youngest prepares to enter his final years of school.

To all the working moms carrying the weight of being a woman, a mother, a leader, and everything in between, I see you. The balancing act is not always easy, but the love, strength, and sacrifice never go unnoticed.

Happy Mother’s Day to all the incredible moms out there. 💙 I am truly blessed beyond measure.

05/07/2026

Don’t be afraid to ask for that recommendation! 🗣️

​Whether it's a former colleague or a community member, having others highlight your strengths is a game-changer when applying for new roles. Especially in fields like law enforcement where character is everything.

​If you’re looking to nail your next career move, visit our website for First Call Ready interview prep.
www.firstcallready.com