LavonWeb LLC

LavonWeb LLC We are a family run, veteran owned Wireless Internet Service Provider.

05/29/2026

9:45pm - Just remembered to turn the phones back on. Try again if you need to reach us. -Jeff

8:30pm - Tower back up and running. Sometimes we have to reboot our equipment too!

We are investigating a power outage at one of our Lavon towers. -Jeff

05/23/2026

Short Staffed this coming week 5/26-5/30.
My father-in-law (MaryGold's Dad) passed away today. She will be going down to San Antonio this week to help. I will be monitoring the billing line and other calls. Leave a message and we will get back with you.

05/23/2026

**** 2026 Memorial Day ****
Our offices will be closed on Monday May 25th. Tech support will be available on a limited basis and treated as after hours support (this does NOT include system outages). Before you call, please make sure you have power cycled your equipment (this includes the power supply for LavonWeb gear). Check our page and see if there are any notices, then leave a message and someone will get back with you. Do NOT press the "reset" button on your router, we don't care what your visiting Brother-in-Law or your family "IT" member says. That will initiate a "Factory Reset to defaults" and the router will need to be reconfigured!

7pm 5/1/2026 -- I'm totally spent calling people back. We received over a hundred calls (and voicemails) due to the tim...
05/01/2026

7pm 5/1/2026 -- I'm totally spent calling people back. We received over a hundred calls (and voicemails) due to the timing of the outage and 98 percent of people were working. I only made it through HALF of the voicemails. If you are still having a connectivity problem, reboot (power cycle) your router, if that doesn't work, call us at 972.843.1882 and we will get you sorted out.

10:11pm -- We definitely had an outage today. It was from about 6:15pm right up till 8pm. We ended up rebooting our headend gear and then called our provider to have them reboot theirs. Waiting for what was actually the resolution. All services have been restored. You may have to power cycle (reboot) your router if you haven't came back online.

We have a system wide outage right now. We have been in touch with our Internet provider trying to figure out what is happening. We are on it!

04/08/2026

!!! Network Maintenance 4/9/2026 !!!

We've just received a notice of a planned maintenance outage from our up stream provider. Please plan accordingly, phones will be disabled during this outage to direct customers to this page. -Jeff

03/15/2026

2pm 3/15/2026 update: At 1:30pm we rebooted the primary link that feeds the Nevada tower and it seems to be working fine. We verified with several people that it is working.

We are investigating extreme slowness of traffic passing to and through our Nevada Tower.

03/13/2026

Emergency Maintenance 3/13/2026 around 11:00am

We will be taking our Rockwall tower offline to replace the power supply. It should only be a few minutes while the system reboots.

1:10pm update: We got a late start to the maintenance. Maintenance went smooth. Power was removed at 12:04, power supply replaced by 12:09 and traffic was restored by 12:12. -Jeff

03/10/2026

3/10/2026 2:15am: We ended up finally resolving the issue by rolling back the firmware? The original update was 2weeks ago, but we've had a couple of weird calls about issues this past week and decided to try something new. It's been stable for the past 30 minutes. Calling it a night.

3/9/2026 9:30pm: We are seeing our tower in Rockwall rebooting every few minutes. We are heading out there to investigate the power issue.

02/18/2026

2/18/2026 Final Update: A contractor for FEC was replacing a utility pole and had to kill power. This pointed out a deficiency in our power backup solution. In addition to getting the system online, we have a permanent solution that will be implemented 2/20/2026 that will not be a customer (or network) interruption.

Our tower at Main St and 78 has just gone offline. We are heading there to investigate.

02/04/2026

We are experiencing a partial system outage on our system atop the 4-Farmers grain elevators in Nevada. We are heading there now to troubleshot further.

Address

Lavon, TX
75166

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm

Telephone

+19728431882

Website

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