The Ace Group

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The Ace Group Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from The Ace Group, Consulting Agency, 1358 NE Windsor Drive, Lees Summit, MO.

The ACE Group is an industry leader in providing products, services, and training that help our dealer partners boost profitability, and more importantly, increase customer satisfaction and retention

The objection shows up before he does now. Cox Automotive's Q3 2026 dealer survey: customers are increasingly focused on...
10/14/2026

The objection shows up before he does now. Cox Automotive's Q3 2026 dealer survey: customers are increasingly focused on monthly payments.

Argue the price and you lose him in the first minute. Skip the total cost and you lose the deal later, in a cancellation or a complaint.

That is Overcoming Objections, one of eight topics in the two-day sales consultant seminar.

Two days in Kansas City. $995 total, and $100 holds a seat. Next dates: November 11 and 12.

Registration link in the first comment.

10/13/2026

A record PVR built on price is not a record built on process.

StoneEagle, first half of 2026: F&I PVR $1,989, up 5.7% from a year earlier. Products per deal, 1.55. Virtually unchanged.

Same number of products per deal. A bigger ticket on each one. Most of the gain came from more money per product, not from more customers saying yes.

When prices stop climbing, so does that part of the record, and the next review is about you again.

Pe*******on is the number you actually run. Walk into the review with it before anyone asks. What did yours do this year?

If your number looks like this, you're not the only one. Pass it on.

The price got set three departments ago. The customer brought the listing anyway.Tag the finance manager who's been hand...
10/09/2026

The price got set three departments ago. The customer brought the listing anyway.

Tag the finance manager who's been handed the screenshot.

Mandatory dealer fees belong in the advertised price. The FTC said it again September 15. California's CARS Act made tot...
10/09/2026

Mandatory dealer fees belong in the advertised price. The FTC said it again September 15. California's CARS Act made total-price ads law October 1.

The pricing conversation starts before the deal ever reaches you.

A two-day sales consultant seminar in the Kansas City area, October 14 and 15. Compliance is one of the eight topics.

$995 total. $100 holds a seat.

Registration link in the first comment.

More than half the average dealership's gross profit now comes from departments you don't work in.The front end is the m...
10/08/2026

More than half the average dealership's gross profit now comes from departments you don't work in.

The front end is the minority. Your chair is still where the pressure lands.

Presidio-NCM Q2 2026.

Forward it to your GM and let him read it.

Two days in Kansas City. October 14 and 15, 9 to 4 both days.Sales consultant training. Steps to the sale, objections, c...
10/02/2026

Two days in Kansas City. October 14 and 15, 9 to 4 both days.

Sales consultant training. Steps to the sale, objections, closing, follow-up, CSI and compliance.

A finance manager belongs in the room because plenty of deals die before they ever get to you.

$100 holds a seat. $995 total.

Registration link in the first comment.

Two lines fell year over year. Yours went up, and yours is the one they want to talk about.New vehicle gross per unit, d...
10/02/2026

Two lines fell year over year. Yours went up, and yours is the one they want to talk about.

New vehicle gross per unit, down 13.5%. Used, down 10.0%. F&I income, up 4.8% to $1,769 a copy, the highest quarterly figure Presidio-NCM has ever recorded.

Then the meeting, and the question about pe*******on.

Presidio-NCM, Q2 2026 against Q2 2025, more than 4,000 franchised dealerships. Check it yourself before the next one.

Forward it to your GM and let him read it.

Screenshot this before your next one-on-one.Presidio-NCM Q2 2026 benchmark. More than 4,000 U.S. franchised dealerships....
09/24/2026

Screenshot this before your next one-on-one.

Presidio-NCM Q2 2026 benchmark. More than 4,000 U.S. franchised dealerships.

Send it to the manager who’s getting blamed for it.

Five minutes. He said five minutes.Tag the finance manager who heard this one this week.
09/18/2026

Five minutes. He said five minutes.

Tag the finance manager who heard this one this week.

09/18/2026

You could hear it dying while you were still saying it.

The line about peace of mind. The one you were taught in 2019, before he walked in with a credit union approval and three articles already read.

He wasn't hostile. He was done in the parking lot.

A word track written for a customer who doesn't exist anymore is not a skill problem. It's a script problem, and somebody handed you the script.

Nobody ever taught you when to put it down.

Tag the finance manager who needed to hear this six months ago.

Address

1358 NE Windsor Drive
Lees Summit, MO
64086

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