Executive Image Solutions is your local partner specializing in a full range of office solutions. We provide managed IT services, Voice over IP, copiers, mailing solutions, document management & shredding. Our customer base is spread across various industries including education, legal, health care, accounting, engineering & non-profits. With over 30 years in business, our team consists of dedicat
ed employees who strive to help companies increase their productivity. Located in Lemoyne, PA, we serve the surrounding areas including Mechanicsburg, Carlisle, York, Lebanon, Camp Hill, Lancaster & more! Since 1989, Frank Mandalino, president and owner of Executive Image Solutions, built his business on the simple philosophy that 1) a copier is just a copier, 2) all you want are good, crisp clean copies and prints, and 3) when your copier is in need of repair, you want prompt, competent service. To that end, Frank has developed programs to ensure our customers not only enjoy great products, but also enjoy a superior level of service and support after the sale that is unparalleled in our industry. Frank believes that when Executive Image Solutions places a piece of equipment at your office, this is just the beginning of our business partnership. Over the past 20 years, technology has advanced to the point where most equipment today has similar features and functionality. So, how does a company decide who to buy from? Today, purchase decisions are based on what the equipment will do to streamline document workflow within the office environment and impact overall monthly cost, as well as how it will be supported throughout its total life, rather than who manufactured the equipment. Our business philosophy speaks to providing superior programs to ensure that our customers get the very most out of their office equipment. Our sales team is trained by the manufacturer to identify needs and applications by asking specific workflow questions during an analysis. We want to maximize your return on investment. Our service team is factory trained by the manufacturer to ensure the most competent service is performed. We use only O.E.M. parts and supplies to ensure peak performance and productivity. In addition to all this, we offer very unique service programs to ensure your complete satisfaction. They include:
-Guaranteed Response Time – When your machine goes down, if we do not respond on site to your service call within 4 hours, we pay you $300!! This is based on every service call, not averaged over multiple calls or periods of time.
-24/7 Service – It’s part of our normal course of business to provide all our customers with 24 hour service, 7 days a week. We recognize that your service needs don’t always fall between 8am and 5pm.
-Equipment Performance Guarantee – If your equipment fails and we are unable to repair it, we replace it. Guaranteed! As our company grows and technology evolves, Executive Image Solutions promises to remain dedicated to our original philosophy that 1) a copier is just a copier, 2) all you want are good, crisp clean copies and prints, and 3) when your copier is in need of repair, you want prompt, competent service. Executive Image Solutions. We are large enough to handle all your office equipment needs but small enough to give you the personal attention and care you deserve.
