Stratos Innovation Group

Stratos Innovation Group Since 2013, Stratos has guided organizations to innovate wisely- blending service design, people-first strategy, and AI agent development. We don’t chase hype.

We reveal what will actually work for your business, and then help you bring it to life. Stratos Innovation Group is a design strategy consultancy that takes a human-centered
approach to defining and solving problems. We help companies bridge the gaps between research and design. If you choose to partner with us, we will guide you in the process of determining what your customers want you to make

(and do), and why you should do it. Our process involves the interplay between design thinking and business strategy. We’ll also bring ideas to life through experience prototyping and help innovate contextually— both immediately and over the long term. We are multidisciplinary team of researchers, designers, and strategists whose focus is to help organizations build services that mutually benefit the consumer and the needs of the business. We help our clients navigate the strategic “front end” of the design process. Our core offerings:

+ DESIGN RESEARCH
Discover your customers' context, emotions, unspoken needs, motivations and their desire for the future. Using a co-creation approach, we enable people to project and envision future experiences.

+ EXPERIENCE STRATEGY
We help you generate and envision ideas and concepts with your users and business teams to deliver the future experience. Your design teams will be equipped with the insights that are distilled into potential concepts and design criteria.

+ EXPERIENCE PROTOTYPING
We move iteratively from a rough experience concept to creating a well defined end-to-end journey by engaging the users and designers at the same time. www.thestratosgroup.com

🍕 Columbus Area Pizza Lovers — We Need Your Help! 🍕We’re hosting an IN-PERSON Pizza Co-Design Workshop in Gahanna, Ohio ...
02/17/2026

🍕 Columbus Area Pizza Lovers — We Need Your Help! 🍕

We’re hosting an IN-PERSON Pizza Co-Design Workshop in Gahanna, Ohio and we’re looking to fill the final spots!

If you:
✔️ Live in or near Columbus, Ohio
✔️ Order pizza multiple times a month
✔️ Are 18 or older
✔️ Enjoy sharing honest feedback

We’d love to hear from you.

📅 February 23rd, 2026
⏰ 9:00 – 11:00 AM
📍 Gahanna, Ohio (this is an in-person workshop — not Zoom)
💳 Receive $175 in pizza gift cards as a thank you for participating.

You’ll help shape the future of the pizza ordering & eating experience — and have some fun doing it.

Spots are limited and filling quickly.

👉 Click the link in the first comment to fill out a short form.
If you qualify, someone from our team will reach out with the next steps.

Tag a fellow pizza lover who shouldn’t miss this 🍕👇

Thank you to the Columbus Chamber of Commerce for curating such a thoughtful event on Innovation & Transformation. It wa...
11/17/2025

Thank you to the Columbus Chamber of Commerce for curating such a thoughtful event on Innovation & Transformation. It was a joy to see our very own Monica Weiler, Ph.D., on the panel- spotlighting how human-centered design isn’t just for products or spaces, but also for the systems and services that power everyday business.

Most small business owners don’t realize this human-centered design lens can dramatically improve customer experience, team efficiency, and even how AI is integrated into their company. But when you shift the question from “What can this tool do?” to “What do my people actually need?”, that’s when transformation starts.

If you’ve been exploring how AI might fit into your business but aren’t sure where to begin, let’s talk. Our team at Stratos would love to share some examples and help you think through what’s possible.

Everyone’s talking about AI.But the real question isn’t how to use ChatGPT- it’s how to make AI part of how your busines...
10/23/2025

Everyone’s talking about AI.
But the real question isn’t how to use ChatGPT- it’s how to make AI part of how your business actually works.

That’s where the transformation begins.

After 12 years of helping organizations adopt new technologies, we’ve learned this: lasting change starts with one small, intentional step.

If you’re ready to take that step, here’s a simple, hype-free guide:

👉 Transform the Way You Work: A Straightforward Path to AI Integration for Businesses

https://tinyurl.com/Stratos-AI-Integration-Guide

And if you’d like to talk through what AI could do for your business, there’s a link inside to book a complimentary 15-minute AI clarity call.

Strategy alone won’t change a business.For years, Stratos has delivered deep insights, bold strategies, and prototypes t...
09/29/2025

Strategy alone won’t change a business.

For years, Stratos has delivered deep insights, bold strategies, and prototypes that create the path to innovation. But too often, strategy efforts stop at the handoff… waiting for someone else to bring the strategy to life.

We want more.

So, we’re stepping into a new chapter for the value we create for clients: AI Agents to bridge vision and impact.

Now, our clients don’t just get a roadmap. We develop AI Agents that give legs to strategy- faster, more effectively, and embedded in real workflows.

As a service design consultancy, this is what excites us most: taking strategy all the way into lived experience, where people feel the change and organizations thrive.

This is service design at full strength.

Let’s co-design the future of your workflows … where people thrive with AI at their side.

We are looking for participants for our research study.  Are you an adult on an insulin pump for the first time?  If so ...
03/29/2021

We are looking for participants for our research study. Are you an adult on an insulin pump for the first time? If so - please see attached for details of our study.

05/07/2020

Are you planning for your retirement years OR are you helping your loved one(s) plan theirs? We’d love to hear your thoughts. We’re testing a great new service concept and will pay well for your input so click below to learn more.
https://tinyurl.com/y8v7ru9g

Please click here to take this survey if you are interested in participating in our paid study!

04/01/2020

Hey Central Ohio/Cbus Folks! I have been contacted by a 3rd-grade teacher (a friend) that teaches in one of our Columbus City Schools that have students from underserved backgrounds. She is unable to run online classes because 12 out of her 14 students don't have laptops/computers at home. The school system/board is not able to release the tablets from the city schools because of red-tape and other issues. If any of your organizations or homes have old laptops (still working) they/you can donate, we can arrange for pick-ups, clean-up and reformat the memory to make it available to these kids. Contact me through direct messaging and we can go from there!

Join us this evening, March 31st from 6:30 - 8:30 PM EST for a video conference with Liz Sanders Ph.D. as she shares her...
03/31/2020

Join us this evening, March 31st from 6:30 - 8:30 PM EST for a video conference with Liz Sanders Ph.D. as she shares her thoughts on "The Future of Design" and how service design plays a part in it.

Liz is a co-design visionary currently teaching in the Department of Design at The Ohio State University. Based on her 35 years of experience as a pioneering academic and practitioner, Liz has co-authored "Convivial Toolbox" one of the leading books on design research. Please join us for a thought-provoking.

03/17/2020

Do you have a loved one (e.g., mother, father, aunt, uncle, etc.) whom you are helping, or want to help, plan for their senior life?

If so, we have a great opportunity for you!

We are a third-party research firm—Stratos Innovation Group. We are currently working with an organization that helps seniors with everyday life. They are in the process of creating a 'journey guide service’ that can help seniors and their families plan for and navigate a holistic vision of the senior's future life.

As a part of the study, we are currently looking for people who would like expert help as they create and work through plans for their senior's future. This is not a typical consumer research opportunity. It's more like a pilot program. We're building an 'Advisory Board' – a group of people who will help us test and provide feedback to refine this service before it goes public.

Please click on the link to learn more and see if you qualify for the study! In addition to the benefit of receiving expert coaching, you will be compensated for your participation. You can also increase the level of compensation by referring us to someone else who qualifies for this study.

Click here to complete the survey!
https://survey.iad1.qualtrics.com/jfe/form/SV_03yibZZoVuoPo0t

Thank you!

Qualtrics sophisticated online survey software solutions make creating online surveys easy. Learn more about Research Suite and get a free account today.

If you are in Central Ohio, join us for the next   Meetup– a fun, immersive. workshop on Experience Prototyping! Thursda...
11/15/2019

If you are in Central Ohio, join us for the next Meetup– a fun, immersive. workshop on Experience Prototyping! Thursday Nov. 21 @ CCAD. Sign up on Eventbrite. Seats are limited!

We are excited to announce the November Service Design Meetup event!

Address

Lewis Center, OH
43035

Opening Hours

Monday 9am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 9am - 5pm

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