Total Systems Development, Inc.

Total Systems Development is an international lean systems consulting firm, dedicated to helping our clients implement cost-efficient and sustainable process improvements. We use a full array of Continuous Process Improvement (CPI) techniques (primarily Lean, along with Six Sigma, Theory of Constraints, Process Re-engineering and Benchmarking) to improve productivity, enhance flow and reduce waste

, in a multitude of process-driven environments. Our clients range from small, 30-person firms to 50,000-person plus multi-site organizations. But whether they make products or provide services, TSD’s clients consistently reap the benefits of lean-CPI-based systems, implemented under the expert guidance of our highly qualified consultants. Our work is customer value-driven, and our clients’ return on their investment significantly outweighs their short-term costs. Our consultants, many with first-hand experience at Toyota - the very source of lean, work closely with our clients to provide services that bear the stamp of our clients’ individual needs. The hallmarks of our work are self-sufficiency and sustainability. We strive to create, in our clients, a culture of continuous improvement. This leads to the development of in-house experts, with the skills to sustain and exceed TSD-led improvements, long after our on-site relationship has ended.