Projected Growth Consulting

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Projected Growth Consulting Projected Growth Consulting helps start, grow, and sell med spas & elective medical practices.

With over 20+ years in experience and millions of dollars in revenue generated, Kelly Smith can help you! Projected Growth Consulting is the shortcut to your long-term success. As a previous medical spa owner, Kelly Smith (CEO & Founder) understands the challenges you face as you build and scale your business. The PGC methods shared in Kelly's book, Top 10 Profit Killers, and across our website and social media channels were born out of necessity and used to scale Kelly's 7-figure businesses. These proven systems have been the catalyst for growth in thousands of practices and have been used to help new clients scale their practice. One of Kelly's consulting clients grew sales from $800,000 and one location to $4 Million in sales with many locations in two years. And currently, our national team of 30 industry experts are assisting hundreds of practices across the country every year. If you're ready to leverage your time, increase your business revenue, and lead a more balanced life, watch all our valuable content. And when you're ready, schedule a free strategy call with our team. Let us help your practice become our industry's next success story!

09/30/2026

People do not always ghost because they are not interested. Sometimes they ghost because they are anxious.

Answer the questions early: pain, pricing, downtime, and what to expect at the consultation. Transparency builds trust before the visit.

09/28/2026

An appointment without financial commitment can become just another option.

A clearly explained, refundable deposit protects provider time while giving the client confidence that their payment applies toward the treatment or product they choose.

09/25/2026

“Reply C to confirm” is not a relationship-building strategy.

Use a welcome text, a quick facility video, and a personal message before the appointment. Make the client feel expected before they walk through the door.

09/24/2026

Your consultation show rate starts dropping the moment a lead comes in.

Respond while their interest is high. Call, text, or email back within 5–15 minutes—max.

08/14/2026

Tired of answering the same questions from new hires? If training takes weeks and you're still repeating yourself months later, there's a better way. Discover how to capture your expertise once and for all, saving countless hours. Learn more: https://go.projectedgrowthconsulting.com/growth

08/12/2026

Stop reinventing the wheel. Consolidate your existing documents into one organized notebook. This simple shift turns scattered information into knowledge that works for you, revolutionizing how you onboard, train, and up-level your staff. https://go.projectedgrowthconsulting.com/growth

08/07/2026

Is your spa's training chaotic and inconsistent? Owners often struggle because they haven't seen other ways to manage it. If your quality drops when you're not there, it's time for a change. Learn more: https://go.projectedgrowthconsulting.com/growth

08/06/2026

Gather your documents, protocols, scripts, and FAQs. Drop them into NotebookLM to generate study guides, FAQs, audio overviews, and explainer videos. This simple process drastically improves new hire (and existing staff) onboarding. Rinse and repeat for consistent success. Learn more: https://go.projectedgrowthconsulting.com/growth

08/04/2026

Training new hires in med spas feels like a cycle of repetition. You train them, they forget, and you start all over with the next person. Your most valuable time is spent repeating the same lessons. There's a better way.

08/03/2026

Transform scattered information into actionable insights your team will love. LM Notebook from Google is the free tool that turns your data—protocols, product info, SOPs, scripts, FAQs—into something usable. Stop losing valuable knowledge.

Address

Liberty Lake, WA

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm

Telephone

+18777420742

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