SkyHi Broadband

01/19/2026

Hi SkyHi Family,

We're updating our customer support phone number for text messages to serve you better.

Starting today, please use our new number for all text-based support inquiries: **916-258-5395**

Our previous number (916-532-3771) will no longer be monitored for text messages.

We've made this change to streamline our communication and provide you with faster and more efficient support.

Thank you for your understanding.

All the Best,
From The SkyHi Team

01/01/2026

🎆 Cheers, Salud, Skoal to a New Year! 🎆
We’re grateful to serve this community. Thank you for your continued support - here’s to growth, connection and success in the year ahead!

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12/25/2025

Merry Christmas SkyHi Family!

🎄 Holiday Internet Update 🎄

Regarding the internet today: most of you should be just fine, but there are a few areas without power, and some thick, heavy rain cells are passing overhead in other random spots that can affect connections as they pass by. Because of that, a small number of customers may notice brief service interruptions today.

We’re closely monitoring any outages related to power and weather. We were busy yesterday and expect to be busy today as well, but our team is working as quickly as possible to get everything back up and running. We know a lot of Christmas presents rely on the internet 🎁💻, so this is a top priority for us.

Thank you for your patience, and we hope you have a wonderful Christmas Day—no matter what! 🎅🎄✨

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11/27/2025

Happy Thanksgiving everyone! We are so thankful for all of you, our extended family. We hope your day is filled with great food and quality time with loved ones.

10/04/2025

Happy Saturday.
I wanted to post something here because it might be easier. Crazy storm yesterday and there was a section of our network that was affected when lightning took out one of our significant backhaul links. We had one of our backup links kick in, but through some troubleshooting and customer calls. We noticed it wasn’t running as efficient as it could so into last night and even some into this morning some customers might’ve experienced some slowness or some issues with their connection. As of about 915 this morning, everything should be stable. So if you had any issues last night, if you were on this particular network segment and maybe even saw some issues this morning, those issues should be resolved and should be back to usual. Of course it fried one of our very expensive pieces of equipment, but we have a new one coming in a couple days and we will replace the one that got fried and be back to normal normal mid next week. What we have in place is sufficient to run all the traffic, but I wanted to give a heads up to anyone who might’ve experienced some issues last night and was curious about what could be happening. For the curious mind 🙂
Hope everyone has a great weekend .

09/03/2025

Happy Hump Day Everybody. Just FYI - major power outage in town. Our main office is out of power, but we are on backup. But doing a little scramble and we believe our phone system is having some difficulty. Please text us at 916-532-3771 if you have trouble getting through on the phones

08/13/2025

Dear SkyHi Broadband Customer,

This September, we’re proud to celebrate 20 years of serving this incredible community—and we couldn’t have done it without you.

Back when we started, this area was a digital desert. Since then, thanks to your support, we’ve built something special: reliable, local Internet service grounded in trust, fairness, and care.

Lately, you may have seen more internet options pop up. Big names, big promises, flashy ads. And generally speaking, that’s a good thing—it’s great for our area to have more choices. But here’s what they don’t have: a real connection to this place. At SkyHi, we live here, we work here, and we genuinely care about the people we serve.

That’s why we remain committed to delivering faster speeds at honest prices—with no hidden fees, surprise taxes, or gimmicks. We focus on the speed you need, not inflated numbers you’ll never use. Plus, our local team provides on-site help, from troubleshooting to setting up routers and keeping all your devices seamlessly connected.

Considering other internet options?
Before you decide, let us help you get the most out of your current connection. We’re offering free Linecheck Evaluations to see if we can boost your speed or qualify you for special local discounts.

✅ No fluff
✅ No gimmicks
✅ Just local service you can trust

Contact us today to schedule your free evaluation.

Your loyalty means the world to us. It’s what’s kept us going for 20 years—and it’s what inspires us to keep improving, innovating, and showing up for you every day.

Let’s keep growing, connecting, and soaring—together.

—The SkyHi Broadband Team

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03/17/2025

Hi SkyHi Community,
Just wanted to let you know what router systems we are recommending these days. We had a couple customers call today about Orbi and had some conversations. Here is the link for Linksys Velop mesh systems. We prefer these as they are easier to manage for us techies than a lot of other options. And, the feedback from our subscribers and the techs that have installed them has been great. You really don't need to spend many hundreds on routers. I see these were on sale, you can buy them yourself and you can call us to come out and install them for you once they get delivered (for a small fee). Or, you can just call us to coordinate a time to come out and we will bring the router with us.

Appreciate you!

Velop with intelligent mesh technology is an award winning family mesh Wi-Fi System created to work seamlessly together. Mix and match nodes with different speeds to modify performance or interchange colors to coordinate with your home style. Regardless of shape, size or wherever your internet co...

03/13/2025

Hi Subscribers -
Nasty Cells overhead yesterday afternoon. High winds. We had a couple short service interruptions in a small area, but thankfully nothing major. We will be diligently monitoring the storms and any service issues that pop up today. This afternoon they forecast thunderstorms. Stay safe out there.
Mood of the Day: Grateful

12/25/2024

Just wanted to say Merry Christmas everyone! ❤️

07/20/2024

Fire in the Newcastle area, power is out to a good size area. We are monitoring services and will do what we can do minimize downtimes. Some service locations are affected.

06/18/2024

Hi Subscribers,
Been a while since Ive made a post. Been working on so many things last few months. Some exciting news coming soon. But I have news of an outage for a couple subscribers in Sheridan.
We should have service restored to you shortly. Sorry for the interruption. Outage started 130pm

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