08/25/2026
The calls just keep coming and I’m incredibly grateful for every single one of them.
Right now, we’re getting calls from homeowners all across Nebraska dealing with bats and rodents in their homes.
We have local offices in Lincoln and Omaha, but our team performs bat exclusion and rodent exclusion throughout the state, and this has easily become the busiest season we’ve ever experienced.
I’ve spent countless hours looking at properties, reviewing pictures people send me, answering questions over the phone, and trying to point people in the right direction, even when we can’t physically get to their home right away.
And somewhere in the middle of all of that, I started thinking about where this business began 11 years ago.
To go from starting Bats to Rats to having this many people across Nebraska trust our team to solve problems they don’t know how to solve themselves...
I don’t take that lightly.
But there’s another side of this that has been weighing on me.
Recently, I’ve inspected several homes where people called us last year. We couldn’t get there as quickly as they wanted, so understandably, they hired someone else.
Now, a year later, some of them are still dealing with bats.
Calls aren’t being returned. Warranties aren’t being honored. And in some cases, I’m looking at exclusion work that simply wasn’t done correctly.
That frustrates me.
Not because another company got the job.
Because the homeowner paid someone they trusted to solve the problem and the problem never got solved.
Will we ever miss something? Absolutely.
Wildlife exclusion is complicated. Homes are complicated. Occasionally something gets missed.
The difference is what happens next.
We answer our phone.
We stand behind our work.
We come back.
And we keep working until we find the solution.
There have even been rare situations where I’ve decided the right thing to do was refund a customer because we simply couldn't deliver the solution they paid us for.
Because for me, solving the problem has always mattered more than keeping the money.
So during this incredibly busy bat season, I’m asking for a little patience.
If we tell you it may be a week or two before we can get to your property, please know that doesn't mean your problem isn't important to us.
It means our team is helping multiple families every single day who are dealing with the exact same thing.
We will get there.
Thank you for trusting Bats to Rats.
Thank you for your patience.
And thank you for allowing a company that started 11 years ago with a simple goal of helping people solve wildlife problems become what it is today.
If you're dealing with bats in your attic, rodents in your home, or another wildlife problem anywhere in Nebraska, give us a call.
We may not always be the company that can get there the fastest.
But we intend to be the company that's still there when you need us.