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Bering McKinley We all have our limitations, and you may have trouble recognizing the awful truth—you are the problem.

Bering McKinley is the partner you call when you are in need, Our proven operational model gets results for IT solution providers and professional services companies around the world. Bering McKinley is the partner you call when one of two things are happening: you’re pulling out your hair trying to figure out your next move, or nothing has worked from the start. We help you develop both yourself and your business, determining where your limitations truly lie. Our proven operational model gets results for IT solution providers and professional services companies around the world.

Picture the call. The buyer loves your MSP, the offer is good, and they want you to stay on for two years to help with t...
10/19/2026

Picture the call. The buyer loves your MSP, the offer is good, and they want you to stay on for two years to help with the transition. It sounds like a soft landing.

For years, the longest stay Josh Peterson saw after a sale was seven months. Pay, motive and the earnout usually decide it long before the contract does.

If you sold tomorrow, how long would you actually want to stay?

10/16/2026

MJ Shoer's wife is a genealogical researcher. She needed school, training and an accreditation to do her job. To open an MSP, she would have needed none of it.

10/13/2026

One question for any MSP owner tired of chasing proposals: on the last few you sent, was the proposal the first time the client saw the price? Josh Peterson on why a proposal should only ever write down what was already agreed.

Picture this. A client gets hit, you get the all clear to clean it up, and the bill comes to $50,000. The client says th...
10/12/2026

Picture this. A client gets hit, you get the all clear to clean it up, and the bill comes to $50,000. The client says the insurance check is on its way.

Then the insurer decides it will reimburse $30,000.

Josh Peterson says he's starting to see this happen. When no one accredits MSPs, someone else decides what their work is worth. Has an insurer ever decided what your work was worth after the fact?

Think about the last three or four proposals you sent out. Was that document the first time the client saw the price?If ...
10/08/2026

Think about the last three or four proposals you sent out. Was that document the first time the client saw the price?

If it was, the proposal was doing a job the meeting should have done. And that is usually why you end up chasing it.

The MSP owners who get proposals signed quickly treat them as a formality. Budget, deadline and the right option are agreed in the room, and the proposal just writes it down. What was the last proposal you sent that came back signed the next day?

10/06/2026

Minimum wage goes up. Cost of living goes up. The contract you priced years ago stays exactly where it was. Gary Boyle on why so many MSP agreements earn a little less every year without anyone deciding they should.

Most MSP owners have a contract like this. Priced seven or ten years ago, renewed every year since, never touched.In the...
10/01/2026

Most MSP owners have a contract like this. Priced seven or ten years ago, renewed every year since, never touched.

In the meantime your level one techs start at a higher number than they used to, and everyone above them got a raise they deserved. The contract did not change. So every year it quietly earns a little less, and nobody decided that it should.

If you have ever wondered where the margin went, that is usually where. When was the last time you checked what one of your agreements actually earns per hour?

09/29/2026

"Sit down at your desk. Great, you did it. That was seven minutes. Now turn on your computer."

Josh is describing his own plans, and he knows exactly how that lands. He does it because the alternative is a leader who shows up to a weekly meeting with nothing concrete to report and no idea whether the quarter is moving.

Worth hearing him defend it, because the instinct behind it is right even when the ex*****on is too heavy.

09/25/2026

The tool, the conference, the thing that seemed like a rounding error on a business account. Raffi Jamgotchian had it put to him in a peer group that none of it was the company's money.

It was his wife's and his kids'. He says that was the moment the switch flipped.

Thirty action items for one goal. Run the report, fix the report, check the work roles, check the work types.The leader ...
09/24/2026

Thirty action items for one goal. Run the report, fix the report, check the work roles, check the work types.

The leader who got that list said it felt like being managed like a kid. He was not wrong about how it felt.

What is interesting is why it happened. The consultant was not being controlling. He was hedging against a weekly meeting where nobody has anything concrete to report, because an empty accountability meeting teaches a team, in about three weeks, that the meeting is optional.

Both of those things are true at the same time, which is why this one is so hard to fix by instinct.

When did you last look at a plan and genuinely not know whether it was too detailed or not detailed enough?

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650 Warrenville Road
Lisle, IL
60532

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+12123003016

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