Centris Information Services

01/08/2022

What happens when you start thinking that everything you do at work is great, perfect even? You start thinking your performance is the best it can be, or at least, good enough. Then complacency sets in. You lose passion for your job, you make mistakes, take shortcuts, and productivity tanks.

Never just coast through the day! Instead, challenge yourself to learn new things, take risks and push yourself further than before. You may be great at your job, but we can always be even better.

01/08/2022

Besides the usual contact center functions like customer service and tech support calls, emails, and chat, your company can outsource other functions such as your back-office processes. Outsourcing enables you to get those tasks off your company’s plate, save the company costs, and free up your employees’ time to work on other initiatives.

Here is a list of some of the different functions that you can outsource:

Wondering what functions you can successfully outsource? Read on for a list of the most common BPO functions successfully outsourced today.

12/30/2021

Outsourcing your contact center is a hot topic for both customers and your company. It can be attractive for a company looking to lower costs and expand its bilingual capabilities. Still, it can also be nerve-wracking to think of giving up control over the service provided.

Learn the questions to ask when considering your contact center to help you choose the right partner.
http://ow.ly/IImC50H5Aqz

12/23/2021

Download this white paper for a guide to understanding the Hispanic Market for both marketers and customer service operations. In this white paper, we’ll discuss the growth of the Hispanic Market, purchasing power of Hispanics, the lifestyle habits of Hispanics, and why marketing in their language matters.

http://ow.ly/sRqt50H5zcj

12/18/2021

Looking for first-rate bilingual contact center services? Have you considered a nearshore partner in Mexico? Read our latest blog to learn why a contact center partner in Mexico is the best choice for both your English and Spanish-speaking customers.

Centris specializes in first-rate bilingual contact center services and helping clients expand into the Hispanic market within the US.

12/16/2021

Centris provides 50-70% savings over U.S.-based call centers, all without sacrificing quality. We’re as close to the U.S. as you can be without being in the United States. Work closely with your team in Mexico: We encourage interaction with agents. They’re part of your team.

Contact us to learn more. http://ow.ly/AMvv50H5yEX

12/07/2021

Centris works with your company to develop a custom solution: From call and contact center services to back-of-house support services like web design and insurance claim processing. We help you reach the ever-expanding Hispanic market with bilingual capability for call and technical support.

Contact us to learn more. http://ow.ly/W4eo50H5y2x

11/23/2021

Five reasons why you should invest in Centris:
• Focus on your CORE business and leave your calls to us!
• Forget about recruiting – Just tell us the profile of your agents and we’ll do the rest.
• Train the trainers – With us, you just need to train one group.
• Handle seasonality – We will hire more agents or reduce your seat count depending on the season.
• Diversity – Having more than one contact center is handy when the unexpected happens.

Contact us to learn more about how we can help your company. http://ow.ly/yoi750GKXZS

If your company needs a contact center that can provide a customized solution, Centris Information Services is your partner. We serve as your...

11/18/2021

Centris provides up to a 50-70% savings over U.S.-based call centers without sacrificing quality. We’re as close to the U.S. as you can be without being in the United States. Work closely with your team in Mexico: We encourage interaction with agents. They’re part of your team.

Visit our website or contact us to learn how we can help your company: http://ow.ly/CtLu50GKXzI

11/11/2021

Centris works with your company to develop a custom solution: From call and contact center services to back-of-house support services like web design and insurance claim processing. We help you reach the ever-expanding Hispanic market with bilingual capability for call and technical support.

Contact us to learn more about how we can help your company. http://ow.ly/J8B550GKXwA

10/28/2021

Outsourcing your contact center is a hot topic for both customers and your company. It can be attractive for a company looking to lower costs and expand its bilingual capabilities. Still, it can also be nerve-wracking to think of giving up control over the service provided.

Check out the ten questions you should ask when considering your contact center to help you choose the right partner.

Here are 10 questions to ask when considering your contact center to help you choose the right partner for your business.

10/19/2021

Having more than one contact center is handy when the unexpected happens. Centris has multiple locations that can handle each other’s calls during power outages, storms, or different unexpected situations. Not only that, but you will have a contact center in a time zone close to you.

Visit our website to learn more about how Centris can help your business needs. http://ow.ly/UjDm50GlMzi