06/21/2017
Dear People,
Here's some pointers that may help you should you ever need the services of a towing professional.
1. Leave the keys in the ignition. The operator will need them and this keeps you from saying "I didn't realize you need them."
2. Do not try to help. We don't help you make cheeseburgers at your job. Please give us the same courtesy.
3. After locking your keys in the car and calling us, please don't try to give us advice while we work. You've already proven you don't have a clue what to do.
4. Do not put your car in neutral. We will handle this part of the job after we have your vehicle secured. You doing this prematurely could result in the car rolling when you jump out. We will not run after your car to help you stop it. A. It's dangerous and B. We are paralyzed from laughter while watching your "oh s**t" moment.
5. Tipping is not a city in China. If you can throw a couple of bucks at the fake "baristas" at Starbucks, why can't you do the same for the guy who just unlocked your car, changed your flat or rescued you off the side of the interstate?
6. Be nice. For the vast majority of this job is a passion and way of life as much as it a vocation. We also do this because we get satisfaction from helping others. However when you act like a douchewaffle we take great joy in your unfortunate situation, giggle like a little girl on the inside and charge you for every mile and piece of equipment we used. Some refer to this as the As***le Tax.
I hope the above pointers will help each of you should you ever need to call us.
Love,
Ronnie Sweet of CTS Towing & Recovery
