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CisCom Solutions, LLC CisCom Solutions' services are focused on providing the business tools that small businesses need to compete. Don't take a chance when it comes to your company.

Every moment lost to technology trouble is a missed opportunity to move your business forward. Leave the IT to the professionals. CisCom Solutions is a leader in providing IT services for Southern Indiana, Louisville, and Lexington area businesses, and we're constantly working to incorporate the latest, proven and powerful technologies to help our clients achieve higher efficiency and security.

An employee can download software onto a company computer without anyone checking it first.Application allowlisting lets...
10/13/2026

An employee can download software onto a company computer without anyone checking it first.

Application allowlisting lets the business decide which software may run. A program that has not been approved is blocked until someone authorizes it.

This can stop unwanted software from running on company computers.

Employees still need a clear way to request legitimate software. Otherwise, important work may be interrupted while they wait for approval.

https://hubs.la/Q04yYyhg0

Security software warned the UK’s ACRO Criminal Records Office about suspicious activity. The alerts were not investigat...
10/10/2026

Security software warned the UK’s ACRO Criminal Records Office about suspicious activity. The alerts were not investigated.

The UK’s privacy regulator said an attacker had access to ACRO’s website and content management system between August 2022 and March 2023.

Up to 10,920 people may have been affected. The information at risk included passport details, driving licence information, bank account details, biometric data and criminal record information.

The regulator also found that responsibility for critical security updates was unclear. ACRO used outside providers, but had not made sure someone was responsible for finding and monitoring those updates.

Ask your IT provider who checks security alerts, how quickly they are reviewed and what happens outside normal business hours.

If you aren’t sure who is watching your alerts, reach out. We’ll review how they are handled and who is responsible for responding.

DNS filtering can stop a dangerous website before it opens.When you click a link, your device uses DNS to find the websi...
10/07/2026

DNS filtering can stop a dangerous website before it opens.

When you click a link, your device uses DNS to find the website. DNS filtering checks the address against known phishing, malware and scam sites. If it finds a match, it blocks the page.

It can protect company computers inside and outside the office, depending on how it is set up.

It will not catch every dangerous site, and legitimate pages can occasionally be blocked. Your IT provider should review the reports, handle exceptions and check that every managed device is covered.

Want to know whether your business already uses DNS filtering? Ask us to check.

https://hubs.la/Q04yYzJl0

A short power cut can shut down your router, firewall, switches and local server.An uninterruptible power supply, or UPS...
10/05/2026

A short power cut can shut down your router, firewall, switches and local server.

An uninterruptible power supply, or UPS, provides temporary battery power to the equipment connected to it. It can keep your internet equipment and internet-based phones working during a short outage, or give a server time to shut down safely.

UPS batteries wear out. Ask your IT provider which equipment is connected to a UPS and when each battery was last tested or replaced.

If you don’t have an IT provider, or you want a second pair of eyes on your power protection, reach out. We’ll help you identify what needs a UPS, choose the right equipment and make sure the UPS is tested.

RingCentral said a social engineering campaign led to the breach of its systems. The company has not explained exactly h...
10/01/2026

RingCentral said a social engineering campaign led to the breach of its systems. The company has not explained exactly how the attackers gained access.

Have I Been Pwned, a service that tracks exposed data, reviewed the leaked files and found records for about 1.6 million accounts. Those records included names, email addresses, phone numbers and physical addresses.

Someone pretending to be RingCentral support may already know the victim’s name, phone number, address and email.

Don’t approve a password reset, a change to multi-factor authentication or a remote access request from an unexpected call. End the call and contact the provider using the number on its official website.

Unsure whether a support call or email is legitimate? Send us the details before responding and we’ll help you verify it.

Article: https://hubs.la/Q04yYw690

You might have thought about what you'd do in a cyberattack, but have you ever practiced it?That's what a tabletop exerc...
09/28/2026

You might have thought about what you'd do in a cyberattack, but have you ever practiced it?

That's what a tabletop exercise is for. You sit your key people down for an hour, pick a realistic scenario, and talk through exactly what everyone would do. You don't need computers, just the conversation.

Try it like this:

1. Pick a scenario. For example: "It's Monday morning, our files are encrypted, and there's a ransom note on every screen." 21

2. Walk through the first hour. Who do we call first? Who can authorize decisions? Where's the list of contacts, and can we reach it if email and systems are down?

3. Keep going. How do we keep serving customers? What do we tell them, and when? Do we know if we have backups we can restore from?

4. Write down every question nobody could answer. Those are your gaps.

5. Fix the gaps, and run it again in six months with a different scenario.


https://hubs.la/Q04vYm8L0

Getting rid of an old computer? Make sure you’re actually getting rid of the data too.Deleting files or emptying the tra...
09/24/2026

Getting rid of an old computer? Make sure you’re actually getting rid of the data too.

Deleting files or emptying the trash doesn’t necessarily erase what was stored on the device. With the right tools, old customer information, saved passwords, financial documents, and other files can sometimes still be recovered.

Before a device leaves your office, here’s what to do:

• Computers: Use the built-in reset or erase tools and make sure the drive is fully wiped, not just the files deleted.

• Phones and tablets: Do a full factory reset, then remove the SIM card and any memory cards.

• Sensitive drives: If the device held especially sensitive information, physically destroying the drive may be the safer option.

• Printers and copiers: Don’t forget about these. Some store copies of documents they’ve scanned or printed, so they should be wiped before they’re returned, sold, or recycled.

• Keep a record: If you’re getting rid of multiple devices, document what was wiped or destroyed so there’s no guessing later.
This is one of those IT tasks that’s easy to overlook until a pile of old equipment starts building up.

Your team shouldn’t have to stop and figure out what to do with every laptop, hard drive, or copier that gets replaced.

With the right IT support and a process already in place, the details get handled and your team can stay focused on the work that actually moves the business forward.


https://hubs.la/Q04vYpy10

A strong client experience starts with a strong team behind it.And sometimes strengthening that team looks pretty simple...
09/22/2026

A strong client experience starts with a strong team behind it.

And sometimes strengthening that team looks pretty simple.

Today, it looked like six crockpots!

Our annual CisCom Chili + Soup Cook-Off gave everyone a chance to step away for lunch, enjoy a little healthy competition, and spend time together outside of the normal calls, tickets, and projects.

We care deeply about the work we do, but we care about the experience of being part of CisCom too.

We want people here who enjoy where they work, trust the people working beside them, and feel like they’re part of something worth showing up for.

That kind of culture doesn’t stay inside the office. It affects how we communicate, how we solve problems together, and how we take care of our clients.

We hope everyone enjoys their first day of fall and the cooler weather, just like we did here at CisCom this afternoon! 🥣🍂

Whoever manages your IT probably has a powerful admin account, the kind that can change settings across your Microsoft 3...
09/18/2026

Whoever manages your IT probably has a powerful admin account, the kind that can change settings across your Microsoft 365 or Google Workspace environment, add or remove users, and access critical systems.

That level of access is necessary. Using it for everyday work is not.
If an admin account is also being used to read email, browse the web, or open documents, one phishing email or malicious website can create a much larger security problem.

A better approach is simple: use a standard account for day-to-day work, and a separate admin account only when elevated access is needed.

It’s a small change, but it reduces unnecessary risk and gives your IT team a stronger foundation to operate from.

The right safeguards should make it easier for your team to lead well, make confident decisions, and keep the business moving forward. CisCom helps provide the support and structure that makes that possible.

Ask whoever manages your IT: Do you use a separate account for admin work, or the same one all day?


https://hubs.la/Q04vYh490

Email attachments are a common way attackers deliver malware because they can disguise harmful files as something famili...
09/16/2026

Email attachments are a common way attackers deliver malware because they can disguise harmful files as something familiar, like an invoice, document, or shared file.

The important thing to know is that opening a file can give malware a way into your system. Some file types can actually run programs or commands on your computer as soon as you open them.

Here are a few worth recognizing:

⚠️ .exe, .scr, .msi
These are program files. Opening one can install or run software on your computer. A normal invoice, quote, or document usually won’t be sent this way.

⚠️ .js, .vbs, .bat, .cmd, .ps1
These are script files that can run commands on your computer. Unless you were specifically expecting one, treat it with caution.

⚠️ Office files asking you to “enable macros” or “enable content”
Macros can run code inside a document. If a file is asking you to turn them on before you can view it, stop and verify the file first.

⚠️ .iso and .img files
These disk image files aren’t common in everyday business email, but attackers can use them to hide malicious files or get around security filters.

If you weren’t expecting an attachment, verify it before opening it. Even if it came from someone you know, their email account could be compromised.

At CisCom, we help give your team the tools, protection, and support they need to work confidently and make smart security decisions. Because good cybersecurity isn’t just about blocking threats. It’s about setting your people up to succeed.

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9505 Williamsburg Plaza Suite 202
Louisville, KY
40222

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