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Monday 7am - 6pm Tuesday 7am - 6pm Wednesday 7am - 6pm Thursday 7am - 6pm Friday 8am - 6pm Saturday 8am - 5pm

Central Research, Inc.

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United States
Lowell, AR
Central Research, Inc.

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Central Research, Inc. (CRI) provides technical, management, contact center, and financial services for government and commercial customers.

Founded in 2002 by CEO Scott Dillard and his late father Johnny Dillard, PhD, a retired Marine Corps Officer, Vietnam Veteran and Army National Guard Lieutenant Colonel, the two worked to build CRI from a Service-Disabled, Veteran Owned Small Business to the large federal contractor, small business mentor and recognized industry leader it has become today. The company has multiple locations across North America, including headquarters in Lowell, Arkansas, and a Washington, D.C.-metro office.

10/08/2026

Quality Management Systems (QMS). This certification means our processes, workflows, and service delivery are independently audited to ensure consistency, continuous improvement, and measurable results.

For our customers, that translates directly into:

✔ Reliable, repeatable delivery
✔ Fewer errors and rework
✔ A partner that holds itself to an external standard — not just its own

In federal contracting and public sector work, quality isn't a differentiator — it's a requirement. Our ISO 9001 certification is proof we meet it.

Learn more about how CRI delivers: teamcri.com

07/04/2026

Celebrating 250 years of America's independence. Wishing you a safe, happy, and memorable Fourth of July! 🇺🇸

06/12/2026

We're still hiring!

Central Research is seeking a Data Analytics Specialist to join our team. If you're passionate about leveraging data to drive informed decisions and meaningful outcomes, we'd love to hear from you.

Ready to apply?
🔗:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7da32ab1-f475-4fc8-b371-72747388ee3b&ccId=19000101_000001&jobId=939914&lang=en_US

Know someone who may be a great fit? Share this opportunity with your network.

05/29/2026

Now Hiring: Compliance Audit Supervisor (Remote)

Central Research is seeking an experienced Compliance Audit Supervisor to oversee audit coordination activities, supervise a compliance-focused team, and support organizational compliance initiatives.

This role is responsible for managing audit processes from planning through completion, including audit scheduling, documentation management, data collection, and monitoring audit progress. The Compliance Audit Supervisor serves as a key liaison between internal departments and external auditors, helping ensure compliance with contractual requirements and applicable federal, state, and local regulations.

Qualifications:
• Minimum of 2 years of experience supporting or managing audits within a student loan servicing environment
• Minimum of 1 year of supervisory experience
• Strong knowledge of audit practices, compliance requirements, and risk management principles

If you are a detail-oriented professional with a strong compliance background and leadership experience, we encourage you to apply!

🔗 Apply Today: https://loom.ly/dGC46-U

05/25/2026

This Memorial Day, Team CRI honors and remembers the brave men and women who made the ultimate sacrifice in service to our country. Wishing everyone a safe and meaningful holiday!

05/19/2026

Team CRI recently gathered at the Lowell office to celebrate the retirement of our Executive Assistant, Peggy 🎉

Colleagues joined throughout the day for an open house filled with memories, appreciation, and well wishes. The celebration included meals, recognition remarks, a retirement presentation, and virtual participation from remote team members. It was a meaningful day of connection, laughter, and gratitude as we wished her the very best in retirement!

05/14/2026

Leaders from Team CRI recently came together at our Tennessee office to strengthen collaboration, align on strategic goals, and drive forward initiatives that support and enhance our USDS contract. The meeting provided a valuable opportunity for meaningful discussion, innovation, and focused planning for the future. 🤝

05/11/2026

Now Hiring: Compliance Audit Supervisor (Remote)

Central Research is seeking a detail-oriented and organized Compliance Audit Supervisor to oversee audit coordination activities and lead a team dedicated to audit ex*****on and compliance support.

This role manages all phases of the audit lifecycle. Responsibilities include audit planning, logistics, data collection, audit documentation, and tracking internal and external audit activities. The position also serves as a liaison between internal departments and external auditors to help ensure compliance with contractual obligations and federal, state, and local regulations.

Qualified candidates should have:
• Minimum of 2 years of experience supporting or managing audits on a student loan servicing contract
• Minimum of 1-year supervisory experience
• Strong knowledge of audit processes, compliance regulations, and risk management

🔗 Apply Today:
https://loom.ly/-IN6f0g

03/16/2026

CRI Attends FSA Training Conference 🌐🤝

Joining over 1,300 Higher Education and Financial Aid professionals, CRI attended the Federal Student Aid (FSA) Training Conference in Washington, D.C.

The team also participated in a panel with fellow Federal Loan Servicers Aidvantage, Nelnet, ED Financial, and MOHELA, giving schools the opportunity to engage directly with servicers and discuss Federal Student Aid servicing. This participation highlighted CRI’s commitment to supporting institutions and staying at the forefront of student aid services.

03/12/2026

Now Hiring: Office Manager (Lowell, AR)

CRI is seeking a highly organized and proactive Office Manager to support daily operations at our Corporate Headquarters in Lowell, Arkansas. This full-time role serves as the first point of contact for visitors while providing administrative and operational support to leadership and project teams in a federal contract environment.

Ideal candidates have experience with:
• Office management or administrative support (5+ years preferred)
• Coordinating facilities, vendors, and office operations
• Event planning, meeting coordination, and special projects

If you’re detail-oriented and enjoy helping teams operate efficiently, we encourage you to apply!

🔗 Apply Now: https://loom.ly/2YKYjKc

Address

106 N Bloomington Street, Suite S
Lowell, AR
72745

Opening Hours

Monday	7am - 6pm
Tuesday	7am - 6pm
Wednesday	7am - 6pm
Thursday	7am - 6pm
Friday	8am - 6pm
Saturday	8am - 5pm

Website

https://www.teamcri.com/

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