07/28/2025
To our valued clients and community:
I want to first say, thank you! I know many have been reaching out to book with Concrete Rose Event Venue. I want to share this important update with full transparency. As of June 14, 2025, I stopped accepting all new bookings in order to address serious and unexpected challenges within the business—specifically repair needs, financial setbacks and property access issues, that have impacted my ability to serve clients as expected.
If you booked an event prior to this date and were affected by a cancellation during this past month, please know that I fully acknowledge responsibility and am committed to making things right. All affected clients were either relocated to an alternate venue or offered a refund. I am actively working through each one and staying in communication with every client.
We are also working to resolve the current issues with the goal of resuming operations, reopening for new bookings and honoring current bookings that are scheduled for the months ahead.
I understand the frustration and disappointment this has caused in the last month, and I deeply appreciate the patience and grace of those who are allowing me the space to correct things the right way.
For all inquiries or refund communications, please contact me directly at [email protected]. I kindly ask that all communication remain through email so I can ensure proper documentation and a timely response.
Sincerely,
Tricina Crain
Owner, Concrete Rose Event Venue
TruQueen Investments LLC
