Citizens Fiber

Citizens Fiber Providing gigabit internet, digital high definition cable, & telephone services over a fiber optic network
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Founded in 1906, Citizens Fiber is a telecommunications company specializing in Gigabit Internet, Cable TV, and Telephone services over a fully fiber optic network. Citizens is currently the only Gigabit Internet provider in Western Pennsylvania. We offer a variety of services and bundles to both residential and commercial accounts, and we are proud to support our local communities and businesses.

Front Office Hours: Monday-Friday, 8AM-4:30PM
24 Hours Technical Support, 724-423-57777
In-Office Technical Support Hours: Monday-Friday, 8AM-7PM.

09/04/2026

Update: If your Citizens Fiber service is still out, and your power is back on, the issue is likely specific to your address.
Try unplugging your router from the power source for 30 seconds. Then, plug it back in and allow a few minutes for your router to restart.
Still down? Give us a call at 724-423-5777.

09/04/2026

Attention Customers:
The recent storms have caused a loss of service for some of our customers. As soon as conditions are safe, our crews will begin restoring service to those affected.

In many cases, we’re unable to begin repairs until the power company completes its restoration work first.

If your power has been restored but your service is still not working, please call us at 724-423-5777 so we can prioritize your repair.

Thank you for your patience and understanding as we work to get everyone back online.

We wish you and your family a happy, safe, and relaxing Fourth of July weekend! We will resume our normal business hours...
07/02/2026

We wish you and your family a happy, safe, and relaxing Fourth of July weekend! We will resume our normal business hours on Monday.

06/25/2026

DUE TO THE IMPENDING WEATHER TONIGHT WE HAVE MADE THE DIFFICULT DECISION TO CANCEL FOR SAFETY.

We will be rescheduling to July 9.

See you on Saturday at the Hannastown Farmers Market!

Wishing you a happy and safe Memorial Day Weekend!Our office will be closed on Monday in observance of the holiday, and ...
05/22/2026

Wishing you a happy and safe Memorial Day Weekend!

Our office will be closed on Monday in observance of the holiday, and we will reopen during normal business hours on Tuesday.

Thank you, and enjoy the weekend!

04/29/2026

Attention Customers: We will be performing stability upgrades to some of our access equipment during a maintenance window overnight, tomorrow morning, April 30, from 2:00 AM to 5:00 AM. You may experience a loss of service during this time. If you experience issues that persist beyond this window, please contact our technical support department at 724-423-5777.

04/14/2026

Update 4/14/2026, 4:24PM

Attention Customers: The CFTV National Channels have been restored. We will continue to monitor to ensure stability.

Thank you for your patience!

04/14/2026

4/14/2026, 4:05PM

Attention Customers: We are aware of an outage affecting the national channels on the CFTV App. Our team is actively investigating the issue and working with our partners to restore service as quickly as possible.

We will provide updates as soon as more information is available. Thank you for your patience while we work to resolve this.

04/01/2026

If you are looking for the Penguins game tonight, it is on the SportsNet Pittsburgh alternate channel 123 on our CFTV app. We are working with our guide data provider to correct the issue with the guide. When the Penguins and Pirates play at the same time on SportsNet Pittsburgh, this second channel will have one of the games.

03/24/2026

Service has been restored following the storm on Sunday. A lightning strike damaged network equipment, which caused degraded and intermittent service for some customers. The damaged equipment has been replaced and the network is now stable. We’re continuing to monitor the situation to ensure there is stability in the network.

With this primary issue resolved, some localized storm damage may still be present. If you are still experiencing degraded or no service, we recommend power cycling your router to see if that resolves the issue.

To power cycle your router:
Unplug the power cord from your router.
Leave it unplugged for 1 minute.
Plug the cord back in and allow a few minutes for it to fully reboot and reconnect.
If trouble persists, please contact us at 724-423-5777.

Keeping you connected is not just our job, it's our commitment. We're sorry for the interruption and deeply grateful for your patience.

Address

2748 Route 982 PO Box 156
Mammoth, PA
15666

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

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