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McKinsey is an org with which I have many issues, but this article is spot-on. Kudos to the team that created it.
05/21/2024

McKinsey is an org with which I have many issues, but this article is spot-on. Kudos to the team that created it.

An inclusive culture is now a must for companies that want to meet talent, performance, and productivity objectives. Five moves can help leaders accelerate the process of turning around their cultures.

The dominant science in performance isn't biology.It's chemistry.
04/20/2024

The dominant science in performance isn't biology.

It's chemistry.

Jalen Brunson, Josh Hart and Donte DiVincenzo have been buddies since college, a situation that those who study the workplace say can foster success.

Think you have too many middle managers? [And it's possible you do.] Try running the Army without Sergeants. Enabling ac...
04/12/2024

Think you have too many middle managers? [And it's possible you do.] Try running the Army without Sergeants. Enabling action at the front line, by communicating the approach and supporting the troops, is how anything gets done.

Amid a wider national atmosphere of division, distrust, bitterness and exhaustion, middle managers are the frontline workers trying to resolve tensions and keep communities working.

"Take care of the means, and the end will take care of itself." -- Mahatma GandhiOnce again, it's all about the people.
03/21/2024

"Take care of the means, and the end will take care of itself." -- Mahatma Gandhi

Once again, it's all about the people.

The wave of unnecessary layoffs sweeping Silicon Valley is the latest evidence of corporate America’s addiction to change for change’s sake.

Roger Martin always has great insights. The best one here: your management system should serve your distinct competitive...
01/25/2023

Roger Martin always has great insights. The best one here: your management system should serve your distinct competitive advantage.

I have frequently been asked by Playing to Win aficionados for more clarity on the Management Systems, the last box of the five-box…

Communications is the Zeroth Law... the one that must come before everything else.
10/14/2022

Communications is the Zeroth Law... the one that must come before everything else.

Leadership When It Comes to Communication from the Top, Less Isn’t More Many managers don’t convey the right amount of information, but those who undercommunicate pay a steeper price. September 12, 2022 | by Claire Zulkey TMI can be better than leaving employees guessing. | iStock/Denis Novikov ...

That's why we need the hard stuff AND the soft stuff. These together create a Management Advanatge.
05/05/2022

That's why we need the hard stuff AND the soft stuff. These together create a Management Advanatge.

Can business schools really help to “reimagine capitalism”?

"The only things that evolve by themselves in an organization are disorder, friction, and malperformance." -- Peter Druc...
03/09/2022

"The only things that evolve by themselves in an organization are disorder, friction, and malperformance." -- Peter Drucker

Leaders matter... a lot.

The cryptocurrency boom has spawned enterprises democratically governed by a community of users. Or that’s the theory. Making it work has been much messier.

As we've been saying....
11/30/2021

As we've been saying....

Economists and journalists are looking in the wrong place

It's not just small and mid-size banks... it's every organization.
09/27/2021

It's not just small and mid-size banks... it's every organization.

The lessons of transforming performance at one midsize US bank came down to shifting mindsets and behaviors.

Finally, some research leading to some insight. The takeaways: getting to know people is key. Understand the distinction...
09/07/2021

Finally, some research leading to some insight. The takeaways: getting to know people is key. Understand the distinction between close ties and loose ties. And foster more interaction among those loose ties. The payoff can be enormous.

Research suggests that initially meeting in person is helpful, especially for people who don’t work closely.

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