06/18/2026
End users are not the only ones working remotely. Consultants discussed how some, if not all the consulting activities of systems implementation have become remote. On-site services are often restricted to discovery. It is hard to āwalkā the warehouse or see the pained faces resulting from bad processes via teleconference.
For SMB ERP consultants, the future of consulting is filled with advocacy and advisory services including artificial intelligence. Although technology may be core to our services, it is the human element which will be the core of our value add.