06/08/2026
Big consulting firms are often treated as a safety net for government ERP projects — but size and brand don’t guarantee success.
We unpack why some of the most expensive ERP failures happen under well-known firms: junior staffing, misaligned incentives, and implementation models optimized for billable hours instead of outcomes. We break down a real city case, the hidden risks leaders underestimate, and the three questions every agency should ask before signing any consulting contract.
Modernization doesn’t fail because of software alone. It fails when incentives aren’t aligned with public service.