Chargeback Gurus

06/01/2026

Heading to HITEC 2026?

Join Chargeback Gurus at the Henry B. González Convention Center in San Antonio, June 15–18.

Visit us at Booth #2348 to see how CBG’s AI-orchestrated chargeback management platform helps reduce disputes and recover more revenue for leading hospitality businesses.

Book time with the team here: https://hubs.li/Q04jlzTS0

05/29/2026

CBG is featured in INTIX, bringing a sharper lens to how ticketing businesses can rethink chargeback prevention and recovery in an increasingly complex dispute landscape.

Read more: https://hubs.li/Q04jlNH00

Live events tend to generate revenue in concentrated bursts as each new on-sale opens. After the audience leaves and the gates close, attention shifts toward the next event cycle. Unfortunately, the revenue from an event isn’t locked in when the last ticket is sold. Disputes can surface weeks or m...

04/24/2026

Revenue doesn't stop being at risk once the tickets are sold. Chargebacks can hit weeks after an event closes, and most live event teams aren't prepared for them until it's too late.

Bauer Entertainment Marketing’s recent article, in partnership with CBG, breaks down the preventable mistakes that are quietly draining festival, venue, and promoter revenue; and what to do about them.



https://hubs.li/Q04d1gLZ0

04/23/2026

Exceeding dispute ratio thresholds can put merchants at risk of significant penalties. Our latest article explains how these ratios are calculated, how monitoring programs work, and how to stay within acceptable limits.

Chargeback ratios (chargeback-to-transaction ratios) are the number of chargebacks filed against merchants against a month’s total number of transactions.

04/22/2026

This Administrative Professionals Day, CBG appreciates the individuals who bring structure to chaos, consistency to operations, and efficiency to everyday work.

Their impact is felt in every seamless meeting, every well-managed process, and every successful outcome.

Here’s to the people who keep it all together.

04/22/2026

The reasons customers return products are often some of the same reasons they file chargebacks. Understanding those patterns can help reduce both. Our latest article has the details.

It’s important to understand the reasons for customer returns, because these are often the same reasons behind chargebacks, especially friendly fraud.

04/18/2026

This Customer Appreciation Day, CBG extends sincere gratitude to the clients who place their trust in us.

Your commitment challenges us to innovate, your feedback shapes our solutions, and your success remains our highest priority.

Thank you for being an integral part of our journey!

04/15/2026

Cruise bookings are at an all-time high, and unfortunately, so is chargeback fraud. It is no longer a fringe issue. Chargebacks are becoming more sophisticated and more costly, and most operators are still underprepared. With the right documentation, team awareness, and dispute management partner, it is a fight you can win.

Read more to see how the industry is responding and what operators can do to stay ahead: https://hubs.li/Q04c5sXL0

Fraud is worming its way into the cruise sector, with chargebacks leaving the industry on the hook for fake refunds. “Fraud is becoming more sophisticated and organized,” said one expert.

04/15/2026

Are you or someone you know new to the world of chargebacks? Take a look at our latest article, an updated beginner's guide and FAQ for 2026 that covers the basics of how chargebacks work and how merchants should handle them.

A chargeback is a debit or credit card transaction that’s reversed by the cardholder’s bank after they dispute a charge on their account.

04/13/2026

Tim Tynan, CEO, CBG, joins Cruise Industry News to unpack the growing chargeback fraud challenge facing cruise lines and what it takes to fight back effectively.

A must-read for anyone in the travel and payments space: https://hubs.li/Q04bv9qq0