08/22/2026
Did you know that Richmond Appliance Guys offers virtual diagnosis? One of our trained appliance technicians can do a 10-15 minute virtual call with you to answer questions, prepare for the call, and pre-order parts!!!
A lot of appliance problems can be identified—or even fixed—without us rolling a truck to your driveway. Our Virtual Diagnostic Call helps you figure out what’s going on quickly, and helps us show up fully prepared if an in-home visit is needed.
This is a simple, fast, and honest way to keep your repair cost as low as possible.
How a Virtual Call Works
A Virtual Call is a live video call (Google Meet or FaceTime) with one of our technicians. We look at your appliance together, walk you through a few quick checks, and help you determine the best next step.
Sometimes the issue is something simple you can fix right then and there.
Sometimes we can diagnose the problem well enough to order parts ahead of time.
Sometimes we tell you straight up that the appliance isn’t worth fixing.
Either way, you get answers fast—and you only pay for what you need.
Click the link below to book your virtual call today!!!
At Richmond Appliance Guys, we know your time is valuable. A lot of appliance problems can be identified—or even fixed—without us rolling a truck to your