ROI Solutions

08/04/2026

Sometimes the most important conversations in our industry aren’t about features or functionality. They’re about trust.

This article was inspired by a recent experience where a nonprofit client found itself unexpectedly looking for a new partner during a difficult situation. It raised a bigger question for all of us:

What should nonprofits reasonably expect from the vendors they depend on to support mission-critical operations?

Technology partners become part of an organization’s operating infrastructure. When decisions are made without transparency, consistency, or clear communication, the impact reaches far beyond a contract—it can affect fundraising, operations, and an organization’s ability to fulfill its mission.

In this thoughtful piece, Gina VanderLoop explores why trust, principled decision-making, and long-term stewardship should matter just as much as features and functionality when nonprofits choose technology partners.

We hope it sparks an important conversation across the sector.

Trust Is Infrastructure: What Nonprofits Should Expect from Technology Partners Mission Focus

06/01/2026

What started as an wonky conversation about donor engagement scoring, data maturity, and nonprofit data strategy turned into something bigger.

One theme kept the conversation going: nonprofits don’t really need more data points—they need better ways to understand what they are already tracking, what those signals actually mean, and what they should do next.

In this latest piece, we explore how engagement scoring has evolved from a useful descriptive measure into part of a broader journey toward predictive insight and smarter constituent strategy. The goal isn’t simply to know who engaged yesterday, but to better understand what engagement suggests about tomorrow.

A big thank you to Mary Beth McIntyre, Lee Gartley, and Derek Drockelman for the thoughtful discussions, perspectives, and collaboration that helped shape this article.

Read the full article here:

From Engagement Score to Prediction: Evolving Nonprofit Engagement Strategy Insights

05/20/2026

BIG news for nonprofit fundraising teams!

We’re excited to announce the new integration between Fundraise Up and Revolution CRM from ROI Solutions!

This partnership brings together two powerful platforms to help nonprofits create smarter donor experiences, streamline fundraising operations, and unlock cleaner, more actionable data across the organization.

✅ Near-real-time donor and gift data
✅ Improved operational efficiency
✅ Better visibility into supporter journeys
✅ More time focused on mission impact instead of manual processes

At ROI Solutions, we believe technology should help nonprofits build stronger relationships — not create more work. This integration is another step toward a more connected, data-driven fundraising future.

Huge shoutout to the teams at Fundraise Up and ROI Solutions who made this happen. Excited to see organizations leverage this integration to drive even greater impact.

Read the full announcement here:

Announcing the Fundraise Up Integration to Revolution CRM News & Events

11/24/2025

Feeling extra grateful today. 🙌

Working with nonprofits means you get a front-row seat to people building bridges every single day — between communities, ideas, and moments that matter. Our latest blog is all about that spirit of connection and why it’s so core to what we do at ROI Solutions.

It’s not just about data (even though we love good data). It’s about the people behind the mission — the folks showing up, rolling up their sleeves, and making the world a little better.

Nonprofits aren’t just organizations — they’re real humans doing meaningful work.

Breaking down silos helps everyone breathe a little easier and work a lot smarter.

Gratitude isn’t cheesy. It’s fuel.

Curious — what’s one connection you’re grateful for lately?

Grateful for nonprofits driving change in human rights, democracy, conservation, public media, animal welfare, and community health.

10/01/2025

🌟 “She believed she could — so she built a business.” 🌟

At ROI Solutions, we don’t just talk about lifting up women entrepreneurs — we live it. As a woman-owned and led org since 1999, supporting women’s small businesses is baked into our DNA. 💪

This October (aka Women’s Small Business Month), we’re turning up the volume on stories from our clients, employees, and sisters-in-entrepreneurship. Because when one woman wins, we all win.

📈 A few numbers to flex:
• Globally, women own ~31% of SMEs.
• In the U.S., women-owned businesses have grown 114% in the last 20 years — nearly triple the growth of all businesses overall. 

But for us, the real metric is impact: mentoring, investing, amplifying voices — year-round, not just in October.

👉 Our ask: Join us. Amplify a woman-owned business in your network. Share her story. Hire her. Mentor her. Support her.

Because equity in business isn’t a “nice to have” — it’s essential.

Celebrate Women’s Small Business Month with ROI Solutions—a woman-owned tech company empowering women entrepreneurs and amplifying their voices.

08/04/2025

💡 Missed Bridge? Don’t worry—here’s your cheat sheet.

We gathered at The Bridge to Integrated Marketing & Fundraising Conference for a no‑nonsense look at how Humane World for Animals turned their sustainer program into a lean, mean recurring‑revenue machine—and Emily Courville, John McCarthy, and Paul Finley from FlexPay shared the secret sauce.

Here’s the playbook they laid down:

1. Predict who’s bailing (and ASAP). 🤖 Using MiLo Intelligence, Humane World identifies donors likely to churn up to four months in advance—so they can swoop in with personalized outreach.

2. Spot the loyal VIPs. Not all sustainers are equal—MiLo also flags your rock‑star donors for upgrades and special stewardship.

3. Combat credit‑card purgatory. Around 48% of churn is involuntary—thanks to payment nooks and crannies. FlexPay swoops in and invisibly retries failed payments (so donors don’t freak out).

4. Recover the 💰. Humane World recovered $680K in six months, on pace for $1.3M+ by year‑end. Talk about ROI (pun intended).

💸 With sustainers contributing 59% of FY24 revenue and $43M annually from ~187K donors, they’re not just piggybacking—they’re redefining donor loyalty.

Why this matters:

Voluntary churn? Predict it and prevent it.
Involuntary churn? Automate the fix before donors even notice.
Ideal hookup? Personalized, data‑driven drip meets frictionless payment flow.

If you’re building (or reviving) a sustainer program, you might want to borrow their playbook.

See how Humane World & ROI Solutions cut sustainer churn, boost retention, and grow recurring giving with smart data tools.

07/28/2025

🔥 Nonprofit benchmarking hasn’t changed much in 30+ years.
That’s the problem.

Enter Epiphany Benchmarking — the next generation of nonprofit benchmarking, brought to you by ROI Solutions and the CDP Community. We’re expanding the platform, growing the cohort, and raising expectations across the board.

📊 Fresh data, monthly.
Because you shouldn’t have to make strategic decisions based on a report from last year. Interact with your data (and your cohort) on-demand.

👥 A vibrant, collaborative nonprofit community & familiar faces
🚀 Insights that actually drive action
👑 And yes, Lee Gartley is involved — which is basically a quality guarantee with bonus charisma. Add Deb Ashmore, and it's like the Wonder Twins!

💡 If your benchmarking tool still delivers once-a-year PDFs and calls it insight, it might be time for something that moves at your speed.

See what's new. See what's next.

Epiphany Benchmarking helps nonprofits track performance, analyze trends, and refine fundraising with real-time insights and comparisons.

07/02/2025

This 4th of July: Spill the tea, dump the silos, unite your data. 🔥
Declare your Data Independence. 🇺🇸📊

Declare your data independence. Learn how a hub-centric strategy helps nonprofits connect, engage, and empower mission outcomes.

06/17/2025

🚫 Data isn’t strategy.
📊 Dashboards aren’t decisions.
💥 And “insights” don’t matter if no one acts on them.

At ROI Solutions, we’re helping nonprofits stop admiring their data—and start using it. This new piece breaks down how to cut through the noise, unify systems, and turn analytics into actual outcomes. No more siloed spreadsheets. No more guesswork. Just data that works.

If you’re in the business of impact, your data should be too.

Turn data into insight with Unite Analytics. Gain clarity, agility, and action across teams with one trusted, unified data platform.

06/13/2025

🌈🐾 Who’s a good ally?
Loney is a good ally!

Whether it’s boosting office morale or rocking rainbow gear like a total icon, Loney reminds us all that showing up for Pride can be as simple as showing up with love (and maybe a tail wag or two). 🐶❤️🧡💛💚💙💜

We’re lucky to have a culture—and a crew—that celebrates inclusion, joy, and being unapologetically yourself. Happy Pride from all of us (two-legged and four-legged) at ROI Solutions!