Velocitii

05/28/2026

We’re proud to announce that Velocitii has been recognized nationally as a 2026 Top Workplaces USA Award Winner! 🎉

This marks our second consecutive year earning national Top Workplaces recognition, an honor based entirely on employee feedback.

Thank you to our incredible team for helping create a workplace culture built on collaboration, growth, and support. 💙

Read the full press release here: https://velocitii.com/velocitii-recognized-nationally-as-a-2026-top-workplace-for-second-consecutive-year/

05/21/2026

Support teams rarely hit a breaking point overnight. The warning signs usually show up first.

📞 Longer hold times
📈 Growth gaps
😓 Employee burnout

These challenges do not always mean your team is underperforming. More often, they are signs that customer demand, operational complexity, or business growth are starting to outpace existing resources.

Organizations that recognize these signals early can often improve customer experience, reduce pressure on internal teams, and create more flexibility for sustainable growth.

Are any of these showing up in your organization?

05/18/2026

Please join us in congratulating Megan Maqueda on her well-deserved promotion! 🎉⭐

Since joining the company in November 2025, Megan has made an immediate impact through her dedication, outstanding performance, and continued support of her team. Backed by prior workforce development experience and a strong recommendation from leadership, she has consistently demonstrated the skills and passion that make her a perfect fit for this next step in her career.

In her new role, Megan will help lead recruiting efforts by attracting and hiring top talent to support both our current teams and future growth initiatives. We’re excited to see the positive impact she’ll continue to make as we grow together. 🌱

Congratulations, Megan! We’re proud to celebrate this exciting milestone with you. 👏

05/13/2026

🎉 Congratulations to Mallory Berry on her promotion to Senior Customer Service Representative! 🥂

Since joining Velocitii in 2023, Mallory has been a valued member of the team, consistently demonstrating strong program knowledge, reliability, and a willingness to jump in wherever needed.

In her new role, she will help support daily operational workflows, assist with task management, and coordinate program shipping logistics.

We’re excited to see all she accomplishes in this next chapter. Please join us in congratulating Mallory on this well-earned promotion! 👏✨

05/12/2026

Please join us in congratulating our most recent Core Value Award winners! These individuals have set the bar for excellence by consistently demonstrating drive, integrity, accountability, compassion, and inclusion!⭐

05/11/2026

Big congrats to Anna Kurman on her promotion to Customer Service Specialist! 🎉👏

Since joining Velocitii in 2021, Anna has consistently made an impact through her strong performance, extensive program knowledge, and willingness to step in wherever support is needed. Her dedication and team-first mindset have made her an invaluable part of the Velocitii family. 🌟

In her new role, Anna will continue bringing her expertise, drive, and commitment to excellence to both her team and our clients.

Join us in celebrating Anna on this well-deserved promotion! 🎉

05/05/2026

Velocitii in Medina named one of top workplaces among mid-size companies in Rochester area
https://orleanshub.com/velocitii-named-one-of-top-workplaces-among-mid-size-companies-in-rochester-area/

05/04/2026

🏆 We’re excited to share that Velocitii has been named a Top Workplace for 2026 by Rochester Top Workplaces — earning #14 in the Mid-Size Company category!

This recognition reflects our continued commitment to building a workplace where people feel supported, valued, and empowered to grow.

We’re incredibly proud of our team for helping make Velocitii a place where careers thrive and culture matters.⭐

Read the full announcement here:

Velocitii, a Business Process Outsourcing (BPO) company, is proud to announce its recognition as a recipient of the Top Workplaces 2026 award.

04/23/2026

Live in Arizona, Florida, South Carolina or Texas? Join a Top Workplace and work from home!

Why You’ll Love It:
💵$16–$16.50/hr with paid training, bonuses & raises + an extra $1 per hour when working weekend hours
❤️FREE telehealth for you and your family (plus in-home diagnostics in select areas)
🏥 Benefits start the first of the month after hire
🎉PTO accrues day one + paid holidays (even your birthday)
💻Company-provided equipment
🏠Fully remote
📈Training, coaching, and growth opportunities

Requirements:
- 6+ months in a call-center experience
- 1+ year of customer service experience
- Knowledge of cars and/or interest in learning about cars
- Strong verbal and written communication
- Organizational and problem-solving skills
- Ability to navigate multiple computer systems
- Experience in a virtual desktop environment
- Distraction-free remote workspace
- High school diploma or GED

Apply by 5/15 and start a career with a supportive, inclusive team!

04/22/2026

A policy holder recently shared their appreciation for LaShay, noting how different and refreshing the experience was compared to typical rushed calls. They felt truly heard, valued, and cared for throughout the entire conversation.

LaShay took the time to listen, explain things clearly, and never made the customer feel rushed. That kind of patience and care makes a real impact.

Thank you, LaShay, for always putting the customer first! ⭐