Velocitii

Velocitii Velocitii, is a Business Process Outsourcing company located in Western New York.

Velocitii is a local Western New York Business Process Outsourcing (BPO company) focused on job growth in the US. We partner with brands and organizations to assist their customers with any challenges they might be facing. We work with a range of industries including Healthcare, Waste Management, Hospitality, Ecommerce and Technology. We're looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace.

At Velocitii, great customer experiences start with great people.⭐We're proud to recognize Amy for going above and beyon...
06/17/2026

At Velocitii, great customer experiences start with great people.⭐

We're proud to recognize Amy for going above and beyond to help a policyholder better understand her coverage, turning a confusing situation into a positive experience. Through patience, expertise, and genuine care, Amy ensured the customer felt informed, supported, and confident.

Thank you, Amy, for representing our commitment to exceptional service every day. 👏

We’re excited to celebrate the well-deserved promotion of Jason Luehm to Specialist!Since joining Velocitii as a Custome...
06/04/2026

We’re excited to celebrate the well-deserved promotion of Jason Luehm to Specialist!

Since joining Velocitii as a Customer Service Representative, Jason has consistently demonstrated a commitment to excellence, delivering outstanding customer experiences while supporting his team and contributing to operational success. His positive attitude, strong work ethic, and dedication to continuous improvement have made a meaningful impact on those around him.

In his new role, Jason will take on expanded responsibilities and play an even greater role in supporting our operations and driving exceptional service outcomes. We’re confident he will continue to thrive and make a difference in this next chapter of his career.

Please join us in congratulating Jason on this exciting achievement and wishing him continued success! 👏

Please join us in congratulating our most recent Core Value Award winners! These individuals have set the bar for excell...
06/02/2026

Please join us in congratulating our most recent Core Value Award winners! These individuals have set the bar for excellence by consistently demonstrating drive, integrity, accountability, compassion, and inclusion!⭐

We’re proud to announce that Velocitii has been recognized nationally as a 2026 Top Workplaces USA Award Winner! 🎉This m...
05/28/2026

We’re proud to announce that Velocitii has been recognized nationally as a 2026 Top Workplaces USA Award Winner! 🎉

This marks our second consecutive year earning national Top Workplaces recognition, an honor based entirely on employee feedback.

Thank you to our incredible team for helping create a workplace culture built on collaboration, growth, and support. 💙

Read the full press release here: https://velocitii.com/velocitii-recognized-nationally-as-a-2026-top-workplace-for-second-consecutive-year/

Support teams rarely hit a breaking point overnight. The warning signs usually show up first.📞 Longer hold times📈 Growth...
05/21/2026

Support teams rarely hit a breaking point overnight. The warning signs usually show up first.

📞 Longer hold times
📈 Growth gaps
😓 Employee burnout

These challenges do not always mean your team is underperforming. More often, they are signs that customer demand, operational complexity, or business growth are starting to outpace existing resources.

Organizations that recognize these signals early can often improve customer experience, reduce pressure on internal teams, and create more flexibility for sustainable growth.

Are any of these showing up in your organization?

Please join us in congratulating Megan Maqueda on her well-deserved promotion! 🎉⭐Since joining the company in November 2...
05/18/2026

Please join us in congratulating Megan Maqueda on her well-deserved promotion! 🎉⭐

Since joining the company in November 2025, Megan has made an immediate impact through her dedication, outstanding performance, and continued support of her team. Backed by prior workforce development experience and a strong recommendation from leadership, she has consistently demonstrated the skills and passion that make her a perfect fit for this next step in her career.

In her new role, Megan will help lead recruiting efforts by attracting and hiring top talent to support both our current teams and future growth initiatives. We’re excited to see the positive impact she’ll continue to make as we grow together. 🌱

Congratulations, Megan! We’re proud to celebrate this exciting milestone with you. 👏

Address

711 Park Avenue, Suite 500
Medina, NY
14103

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18557025874

Alerts

Be the first to know and let us send you an email when Velocitii posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Velocitii:

Share