Level Five Associates

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Level Five Associates We assist our clients in building cultures of excellence characterized by decentralization and empowerment.

We will assist our clients in building cultures of excellence characterized by decentralization and empowerment. Our vision is to utilize over eight collective decades of military and corporate lessons learned and experience to improve a company’s performance relative to profitability, market share, and team member satisfaction. We understand what it takes to implement change management and can assist our clients in the hard work to “turn the battleship”. We will accomplish this vision with a combination of keynote addresses to spark interest and passion, workshops and seminars to further develop our “Big Six Leadership” principles, leadership development programs, and assistance with strategic planning. Learn more about becoming a Level Five Leader by reading our blog here: http://www.levelfiveassociates.com/category/blog/

West Point used to lean hard on negativity to shape cadets. Denying food as punishment. Yelling. Techniques meant to bre...
10/16/2026

West Point used to lean hard on negativity to shape cadets. Denying food as punishment. Yelling. Techniques meant to break you down so you could supposedly be built back up.

That approach gave way to something better, the Army's own Be, Know, Do model. Be the standard. Know the task and duties of your profession. Do them every day. You represent what right looks like.

I have thought about that phrase for years. It doesn't ask you to perform the standard once, under observation. It asks you to become it, day after day, until there is no difference between what you believe and what you do. Most leaders can write a values statement. Far fewer can tell you how those values actually show up on a Tuesday afternoon on the plant floor. The gap between the two is repetition.

In this week's All-In Adaptive Leadership Insights, I walk through why standards only become culture through deliberate repetition, and a specific practice from that same West Point shift most leaders get backward without ever noticing. Link is in the comments.

I'd love to hear about a standard in your organization that only became real once you stopped talking about it and started repeating it. Leave a comment below and let's talk about it.

Enjoy the journey!

We're starting in a few hours. If you've registered, we'll see you there. If not, It's not too late to join us! At 11:30...
10/15/2026

We're starting in a few hours. If you've registered, we'll see you there. If not, It's not too late to join us!

At 11:30 AM ET / 8:30 AM PT, I'm going live on Substack to take your questions on leading through the chaos and building a Culture of Commitment.

Building a Level Five Culture of Commitment is patient work, and a live conversation is a good place to work through the specific situation in front of you.

Bring the question that has been on your mind this week.

Register and send in your question here: https://go.levelfiveassociates.com/1015leadingthroughthechaos

Enjoy the journey!

Tomorrow at 11:30 AM ET / 8:30 AM PT, I'm going live on Substack for a free Q&A called Leading Through the Chaos to Buil...
10/14/2026

Tomorrow at 11:30 AM ET / 8:30 AM PT, I'm going live on Substack for a free Q&A called Leading Through the Chaos to Build a Culture of Commitment.

If you run a company or sit on a senior leadership team, you know how much lands on your desk when conditions keep shifting.

That's the territory I want to cover.

All-In Adaptive Leadership gives leaders a way to stay steady and bring their people with them, and a Level Five Culture of Commitment is what grows from that.

Register today and send in your question so I can bring it to the live.
https://go.levelfiveassociates.com/1015leadingthroughthechaos

Enjoy the journey!

A few years ago, I told Doug Brown on his CEO Sales Strategies Podcast, "I can look in the mirror and convince myself th...
10/13/2026

A few years ago, I told Doug Brown on his CEO Sales Strategies Podcast, "I can look in the mirror and convince myself that I'm a pretty cool guy."

Most of us can. The mirror shows the person we want to see, and it is very good at hiding the rest.

That matters a great deal for the fourth of our Big 6 Leadership Principles®, Do the Right Thing When No One Is Looking, because most integrity decisions a leader makes happen in private, where the only scorekeeper is the person in the mirror.

One of my favorite descriptions of self-awareness is The Three Yous: The mirror shows you the You that you think you are; your team and peers know the You that others see and rarely volunteer; and the real You only comes into view when you reconcile the two.

In this week's All-In Adaptive Leadership Insights, I share a ten-minute Daily Audit, a way to ask for the input you may not want to hear, and the weekly check that keeps it honest.

The article "Seeing Yourself Clearly" is linked in the comments.

I'd love to hear which of the Three Yous has surprised you most.

Leave a comment below and let's talk about it.

Enjoy the journey!

When the plan falls apart, what does your team do first?In that moment, you find out who takes ownership and who waits t...
10/12/2026

When the plan falls apart, what does your team do first?

In that moment, you find out who takes ownership and who waits to be told what to do. That kind of commitment is built long before the crisis, in the everyday way you lead your team.

Join me for Leading Through the Chaos to Build a Culture of Commitment, a free live Q&A on Substack.

Thursday, October 15 · 11:30 AM ET / 8:30 AM PT

Send your question when you register. Your questions will shape our conversation, and I'll answer as many as I can.

Register here at the link in the comments.

The first five people to register and submit a question also receive a private 15-minute one-on-one conversation with me.

Enjoy the journey!

I am setting aside five private 15-minute one-on-one conversations. They go to the first five people who register for my...
10/11/2026

I am setting aside five private 15-minute one-on-one conversations. They go to the first five people who register for my live Q&A and send in a question.

Leading Through the Chaos to Build a Culture of Commitment
Free, live on Substack
Thursday, October 15, 11:30 AM ET / 8:30 AM PT

Not sure what to ask? Leaders often ask me, "Tomorrow morning, where can I start to lead differently this week?" My answer: have one honest conversation, and make one decision differently than you did last week. Your question can be that small and still be worth asking.

Register and send in your question at the link in the first comment.

Enjoy the journey!

When chaos hits, you find out quickly who on your team is All-In, because those are the people who take ownership before...
10/09/2026

When chaos hits, you find out quickly who on your team is All-In, because those are the people who take ownership before anyone asks. Building that kind of commitment is one of the most important jobs a leader has, and I want to dig into it with you.

On Thursday, October 15, at 11:30 AM ET / 8:30 AM PT, I'm going live on Substack for a free Q&A called Leading Through the Chaos to Build a Culture of Commitment. Send your question in when you register and I will answer it on the live.

I am setting aside five private 15-minute one-on-one conversations for the first five people who register for my live Q&A and send in a question.

Register and send in your question here: https://go.levelfiveassociates.com/1015leadingthroughthechaos

Enjoy the journey!

Employees don't mind bad news. They mind when it's kept from them.Most leaders treat difficult information as a liabilit...
10/08/2026

Employees don't mind bad news. They mind when it's kept from them.

Most leaders treat difficult information as a liability to be managed carefully. They'll soften it, delay it, wait for a better quarter. But the silence is what actually costs you the trust. Not the bad news itself.

Once people sense you're managing what they hear instead of telling them the truth, everything else you say gets filtered through suspicion.

In this morning's post on All-In Adaptive Leadership Insights, I walk through why the conversation you're avoiding right now is costing you more than you think, and what it actually takes to tell your people the truth this quarter. The link is in the comments.

I'd love to hear about a time you had to deliver hard news to your team and what happened when you did.

Leave a comment below and let's talk about it.

Enjoy the journey!

In 480 BC, King Leonidas led 300 Spartans and several thousand allied Greek soldiers to hold the narrow pass at Thermopy...
10/06/2026

In 480 BC, King Leonidas led 300 Spartans and several thousand allied Greek soldiers to hold the narrow pass at Thermopylae against a Persian army many times their size. They held for two days. Then a local Greek showed the Persians a path around the pass.

When Leonidas learned the enemy would soon be behind him, he sent most of the allied troops away. He and his Spartans stayed, along with about 700 Thespians who chose to remain with them, knowing they would be surrounded.

They held to their duty after the outcome was no longer in doubt, and they did it for the people they served.

The fourth of our Big 6 Leadership Principles® is Do the Right Thing When No One Is Looking. It carries so much weight right now because the people I meet are uncertain and anxious about the future. When the ground is moving, they watch their leaders closely and take their cues from what they see.

In my latest All-In Adaptive Leadership Insights article, I look at why integrity can be taught, and why most of that teaching happens by example.

If you want to go deeper on this, Integrity in Uncertain Times is linked in the comments.

I'd love to hear who taught you what doing the right thing looks like. Leave a comment below and let's talk about it.

Enjoy the journey!

If your team is doing the job but not owning it, bring that challenge to my LIVE Q&A on Substack.🗓️ Thursday, October 15...
10/02/2026

If your team is doing the job but not owning it, bring that challenge to my LIVE Q&A on Substack.

🗓️ Thursday, October 15 at 11:30 AM ET

The first five people who register with a question get a private 15-minute one-on-one with me.

Register and submit your question here: https://go.levelfiveassociates.com/1015leadingthroughthechaos

Address

6769 N. Wickham Road, Suite B107
Melbourne, FL
32940

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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