ShiftPoint Training Academy

05/25/2026

Great leadership begins with service and sacrifice. This Memorial Day we honor the courageous men and women who gave everything for our country. We remember and thank them today and always. ❤️🤍💙

05/19/2026

For decades, independent repair shops have helped keep America moving by providing trusted service, supporting local communities, creating careers and protecting consumer choice.

Today, our industry is at an important moment. Congress is currently considering the REPAIR Act, legislation designed to help ensure independent repair facilities continue to have access to the critical repair and diagnostic information needed to properly service today’s increasingly advanced vehicles.

Without fair access to repair data, consumers could face:
🔧 Fewer choices on where to repair their vehicles
💰 Higher repair costs
⏱ Longer wait times
🏪 Increased pressure on local independent repair shops

This issue impacts our entire aftermarket community, including:
💥 Shop Owners
💥 Technicians
💥 Service Advisors
💥 Parts Suppliers
💥 Trainers & Educators
💥 Vehicle Owners

At ShiftPoint Training Academy, we believe consumers should have the freedom to choose where they repair and maintain their vehicles, and independent repair professionals should have the ability to continue serving their communities safely and effectively.

If you support the future of independent repair and consumer choice, please take 30 seconds to make your voice heard!

👉 Visit RepairAct.com and send a pre-written message to your legislators (This is also linked in our bio).

05/11/2026

Tom and Samantha are in Atlanta this week to join at their annual Connect conference! 🥳

We are so excited to catch up with our industry peers, learn from others and give our input-All in the spirit of uplifting the automotive aftermarket. Can’t wait to share more soon!!

05/03/2026

We had a BLAST at TOOLS by MAACA this weekend!! We’re so grateful for the opportunity to share some knowledge with those who attended our classes, and we’re looking forward to the continuous improvement that’s to come. 🥳

04/30/2026

Our first co-taught class ✅

This weekend we are at TOOLS in Hershey, PA with teaching TWO new classes: Sell Less, Connect More and Write it Right

We are so excited to bring more information to this industry, and we can’t wait to hear your feedback! 💥

04/28/2026

Today marks one whole year of ShiftPoint Training Academy. 🥳

When I started this company, the goal was simple: Help independent automotive shops improve communication, build stronger processes and create better experiences for their Clients. Over the past year, we’ve had the opportunity to work with incredible shop owners, service advisors and Teams who are committed to doing things the right way and getting a little bit better every single day. We’ve seen firsthand how much impact the right coaching, structure and accountability can have... Not just on sales, but on confidence, clarity and Team performance.

There’s still a lot of work to do, and that’s the exciting part!

Year two is focused on expanding our reach, continuing to refine our training systems and helping even more shops build sustainable, high-performing Teams.

We are so incredibly grateful for everyone who has trusted us so far and every single person who has supported us and cheered us on, and we are looking forward to what’s ahead. Let’s change this industry. Together. 🫱🏻‍🫲🏾

💥Train the Team. Transform the Business.💥

04/27/2026

Samantha LOVED getting to sit down with Dawn and John (Buckaroobob) for this one!! Be sure to give it a listen 👂

Ep. 7 - "Have To" vs "Get To" Mindset | Samantha Higdon

04/27/2026

Techs, don’t miss this class with Brandon Steckler!! He’s one of the most knowledgeable trainers out there-If you haven’t taken one of his classes yet, get yourself in one ASAP!

🔧 Uncovering the Boundaries of Tool and Test Equipment

Great diagnostics are not just about what a tool shows - it’s about knowing what it cannot tell you.
In Uncovering the Boundaries of Tool and Test Equipment, Brandon Steckler walks technicians through tool limitations, test interpretation, and how to avoid the false assumptions that burn time and lead you down the wrong path.
🛠 Better understanding leads to better decisions.
Sponsored by: WTI

Register Today! 🔗 https://bit.ly/TOOLSregistration
Guests can reserve their room at the Hershey Lodge for TOOLs 2026 using the reservation link below:
https://book.rguest.com/wbe/group/1294/Hersheylodge/auth
Group Code: 10225173
Password: MAACA2026

04/24/2026

See you there? 👀

✍️ 𝐖𝐫𝐢𝐭𝐞 𝐈𝐭 𝐑𝐢𝐠𝐡𝐭: 𝐓𝐡𝐞 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐢𝐚𝐧’𝐬 𝐑𝐨𝐥𝐞 𝐢𝐧 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐚𝐭𝐢𝐨𝐧𝐬 𝐀𝐩𝐩𝐫𝐨𝐯𝐞𝐝

Samantha Higdon and Tom Schearer show technicians how better notes, photos, and DVI documentation directly lead to higher approvals, smoother advisor workflow, and more hours flagged.
🛠 Better notes sell more work.

𝐒𝐩𝐨𝐧𝐬𝐨𝐫𝐞𝐝 𝐁𝐲: 𝐒𝐡𝐢𝐟𝐭𝐩𝐨𝐢𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐀𝐜𝐚𝐝𝐞𝐦𝐲

𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐓𝐨𝐝𝐚𝐲! 🔗https://bit.ly/TOOLSregistration

𝐆𝐮𝐞𝐬𝐭𝐬 𝐜𝐚𝐧 𝐫𝐞𝐬𝐞𝐫𝐯𝐞 𝐭𝐡𝐞𝐢𝐫 𝐫𝐨𝐨𝐦 𝐚𝐭 𝐭𝐡𝐞 𝐇𝐞𝐫𝐬𝐡𝐞𝐲 𝐋𝐨𝐝𝐠𝐞 𝐟𝐨𝐫 𝐓𝐎𝐎𝐋𝐬 𝟐𝟎𝟐𝟔 𝐮𝐬𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐥𝐢𝐧𝐤 𝐛𝐞𝐥𝐨𝐰:
https://book.rguest.com/wbe/group/1294/Hersheylodge/auth
Group Code: 10225173
Password: MAACA2026