Client Focus

Client Focus Setting consistent review appointments and helping insurance agents grow their small businesses.

Client Focus provides high-quality relationship management services to insurance agencies. Our staff works as a virtual extension of their own team, scheduling annual reviews with their existing clients.

Consistent appointments don't happen by accident.If growth is the goal this year, make sure you have a system in place t...
05/21/2026

Consistent appointments don't happen by accident.

If growth is the goal this year, make sure you have a system in place to keep your calendar moving.

List submission for June opens soon. Get started here: https://hubs.ly/Q04hc3xc0

Jason Breland gave us a fantastic review on Google a couple weeks ago:"Garrett and Alisia are incredible. I have had not...
05/19/2026

Jason Breland gave us a fantastic review on Google a couple weeks ago:

"Garrett and Alisia are incredible. I have had nothing but an awesome experience with Client Focus. We have been shocked at how many appointments they are getting booked up for us, and we are also writing life insurance like never before! Highly recommend!"

Thanks, Jason! We're so grateful for the opportunity to work with your office. We appreciate you!

State Farm agents leave Convention fired up. New ideas. New goals. New momentum.The challenge is keeping that momentum g...
05/18/2026

State Farm agents leave Convention fired up. New ideas. New goals. New momentum.

The challenge is keeping that momentum going once normal office life kicks back in. That’s where getting a system like Client Focus in place right away can make a big difference.

Consistent appointments keep things moving long after Convention ends.

Get started while the momentum is still fresh. Book a call here: https://hubs.ly/Q04gTx350

⭐Five Star Caller Friday⭐: Meet Paola Black! ⭐From Paola's Team Leader: If you ever get the chance to work with Paola, y...
05/01/2026

⭐Five Star Caller Friday⭐: Meet Paola Black!

⭐From Paola's Team Leader: If you ever get the chance to work with Paola, you’re in great hands. She’s incredibly detail-oriented, truly cares about her work, and is very responsive whenever you need help or have a question. I really appreciate everything she brings to the team and the knowledge she shares to support everyone.

⭐A little more about Paola: "I’m someone who really values authenticity and showing up as myself, both at work and outside of it. I’ve always been the type of person people come to for advice or support which naturally carried into my role as an account manager. I enjoy building real relationships with my agents and making sure they feel heard and taken care of, not just managed. I’m naturally curious, so I like learning how things work and finding better, more efficient ways to do them. Outside of work, I spend a lot of time just hanging out with my family, and I’m usually planning my next trip."

⭐Paola's tip for agents: Consistently review your data and performance trends. Taking a little time each week to look at what’s working and what's not can help you make small adjustments that lead to much better results over time. The agents who are most successful tend to be the ones who stay proactive and treat their performance like something they can continuously refine.

Moves, new jobs, marriages, kids, new purchases… Those are exactly the events when coverage should be reviewed. But they...
04/14/2026

Moves, new jobs, marriages, kids, new purchases… Those are exactly the events when coverage should be reviewed. But they’re also when customers are least likely to reach out.

When life changes happen, their insurance agent is not the first person your customer think to call. Having meaningful conversations with your clients can make sure gaps don't happen in their coverage. If you're not having these conversations with them, someone else will.

⭐Five Star Caller Friday⭐: Meet Santina Alvarez! ⭐From Santina's Team Leader: Santina absolutely rocks!! She shows up ev...
04/10/2026

⭐Five Star Caller Friday⭐: Meet Santina Alvarez!

⭐From Santina's Team Leader: Santina absolutely rocks!! She shows up every day ready to make an impact, bringing heart, consistency, and a positive attitude to every call. Her strong work ethic and dedication make her a huge asset to the team!

⭐A little more about Santina: "My name is Santina. Fun fact - my dad named me after Carlos Santana. I'm married with 3 fur babies, 2 cats, Scarlett and Ghost, and one dog, Pnut! I have 16 nieces and nephews all together. Needless to say a lot of my free time I'm spending time with my family.

If I'm not spending time with them, me and my husband are usually out trying different foods, shopping, or just enjoying our time together.

I have been with Client Focus 2 years this April. I started as an Account Manager but worked my way to being a Senior Account Manager.

Becoming a Senior Account Manager with Client Focus has helped me grow in ways i didn't know were possible. My favorite part of the role is being able to mentor others and help them in ways others have helped me along the way."

📣Meet Mackenzie, our new Inside Sales Associate!📣 We're so excited to have her on the sales team and you'll likely be se...
04/09/2026

📣Meet Mackenzie, our new Inside Sales Associate!📣 We're so excited to have her on the sales team and you'll likely be seeing her more at events, so be sure to introduce yourself and say hello!

A little bit about Mackenzie:

"I'm Mackenzie Pochiro and I’m excited for my new role as an Inside Sales Associate.

I earned my BA in Business Law from Arizona State University, where I built a strong foundation in business strategy, communication, and ethical decision-making.

I recently transitioned out of the Team Leader role at Client Focus, where I’ve had the opportunity to mentor team members, drive performance, and strengthen relationships. Leading a team has helped me develop a results-oriented mindset while staying grounded in collaboration and service. I take pride in being someone that clients and colleagues can rely on!

I’m passionate about building meaningful connections, understanding needs, and delivering outcomes that make an impact.

Outside of work, I recently got married, marking an exciting new chapter both personally and professionally. I love spending time with my family, pups, and reading a good book.

I’m looking forward to continuing to grow, contribute, and build strong relationships along the way."

Welcome to the team, Mackenzie! 🎉

At Client Focus, you have one person in charge of your account. This helps with consistency, accountability, and allows ...
04/08/2026

At Client Focus, you have one person in charge of your account. This helps with consistency, accountability, and allows us to build a better relationship with your office.

If a caller misses a couple days because they're out sick or on vacation, it doesn't slow down your scheduling. Our process accounts for that. If they'll be out for more than a couple days, we'll have someone else step in to keep the scheduling on your account current, and we'll communicate that with you.

Agents tend to love that they have one person assigned to their account, and it shows in our reviews. Over 80% of agents mention their dedicated caller by name.

⭐Five Star Caller Friday⭐ : Meet Heather Cooper! ⭐From Heather's Team Leader: Heather is one of our high performing Acco...
03/27/2026

⭐Five Star Caller Friday⭐ : Meet Heather Cooper!

⭐From Heather's Team Leader: Heather is one of our high performing Account Managers that prioritizes her agents by always ensuring they feel supported, heard, and set up for success. This shows in the number of times she's been mentioned in our google reviews. Her dedication to her agents and commitment to their success sets the standard as a top performing Account Manager here.

⭐A little more about Heather: "I have been with Client Focus for nearly two years. During my time here, I have served as a liaison between our agents and their clients, helping strengthen client relationships, improve retention, and ensure clients clearly understand their needs and goals. I’ve had the pleasure of working with many agents, building meaningful relationships with them and getting to know them both professionally and personally.

Outside of work, I am the proud mother of two miniature dachshunds named Latte and Cappuccino. In my free time, I enjoy gardening and traveling around the country, exploring the many beautiful places the world has to offer."

Want more IPS conversations?One script introduces IPS.The other brings current IPS customers back to review their result...
03/26/2026

Want more IPS conversations?

One script introduces IPS.
The other brings current IPS customers back to review their results and make updates.
Run both scripts for more IPS opportunities.

Schedule a no obligation call to find out more:
https://hubs.ly/Q048wKsj0

Address

1017 S Gilbert Road Ste 211
Mesa, AZ
85204

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+14806544554

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