Extenteam

Extenteam Powering Property Managers with Expert Teams and Smarter Tools For more information, visit www.extenteam.com.

Founded in 2019, Extenteam is a remote staffing solutions company transforming property management operations, reducing labor costs by up to 60%, and without the hassles of recruitment, payroll, and training. The company offers two core services: SmartRecruit and Tailwind:

SmartRecruit is an AI-powered Staffing-as-a-Service platform that provides transparent hiring for hospitality-trained remote

team members. Extenteam provides fully managed support across the spectrum of property management operations - from reservations and guest services to marketing, back-office coordination and more. Tailwind is a tech-enabled solution for 24/7 guest communications, enhancing guest satisfaction and saving hosts time.

Happy Mother's Day from all of us at Extenteam. ๐Ÿ’Today, we're celebrating the moms on our team and yours. The leaders, m...
05/10/2026

Happy Mother's Day from all of us at Extenteam. ๐Ÿ’

Today, we're celebrating the moms on our team and yours. The leaders, mentors, multitaskers, and quiet powerhouses who keep everything moving forward, at home and at work.

Thank you for everything you do. We see you, and we're grateful for you.

05/07/2026

Huge thanks to Kiarah Jones at Thatch, a Boston boutique hotel and vacation rental company, for the kind words about working with Extenteam.

Her team highlighted our communication, late-night responsiveness (red-eye arrivals included), and professionalism as key to their operations.

Watch the testimonial below!

See how we can support your property: https://hubs.li/Q04fPZNK0

The STR industry doesn't have a tooling problem. It has an orchestration problem.That's the argument our Founder, Ari C ...
05/05/2026

The STR industry doesn't have a tooling problem. It has an orchestration problem.

That's the argument our Founder, Ari C Eryorulmaz makes in his latest piece for The Host Report. Most operators try to fix the guest journey by stacking another tool on top of the last one. But guests don't see the stack. They feel it, in every repeated verification, mismatched instruction, and delayed response. The journey doesn't break inside any single tool. It breaks in the handoffs.

Ari's take: the next era of operations won't be won by whoever automates the most, but by whoever coordinates the best.

Check out the full article here: https://hubs.li/Q04fvw610

Five questions every operator should ask before adding another tool to the stack

We're hitting the road. Catch Extenteam at VRNation's Roadshow Pigeon Forge stop on May 13th.Our Senior Account Executiv...
05/05/2026

We're hitting the road. Catch Extenteam at VRNation's Roadshow Pigeon Forge stop on May 13th.

Our Senior Account Executive, Stephen Sexton, will be on the ground talking all things AI + Humans in short-term rentals, and how the right blend of both is reshaping short-term rental operations.

Whether you're scaling your portfolio or rethinking your guest experience, come say hi. Let's talk about what's next for our industry.

05/01/2026

3:14 AM. Buzz.
"What's the Wi-Fi?"
"How do I turn on the heat?"
"Are there extra sheets?"

Every guest. Every issue. Every night.

Extenteam is a 24/7 team of real humans handling guest communication for short-term rental operators, so you can rest easy.

Get your time back. Book a demo โ†’ https://hubs.li/Q04f62jf0

04/28/2026

When the team at Del Mar Vacations heads home for the night, we're just getting started.

Nick Bruinooge (Del Mar Vacations, Cape Cod) put it simply: his team can sleep peacefully knowing someone's on the watch.

That's the whole job. Show up, take care of the business, hand it back in the morning.

Thanks for the kind words, Nick.

Too AI or too human?In hospitality, the answer is not choosing sides. It is finding the right balance.Go too far with au...
04/22/2026

Too AI or too human?

In hospitality, the answer is not choosing sides. It is finding the right balance.

Go too far with automation, and guest experiences start to feel cold and transactional. Lean too heavily on humans, and teams burn out trying to keep up with 24/7 demands. The operators winning in 2026 are blending both, using AI to handle the repetitive while humans deliver the empathy, creativity, and connection guests remember.

The future of hospitality is not AI versus humans. It is AI plus humans.

Read our latest blog to learn how leading operators are getting it right: https://hubs.li/Q04cZdvp0

How short-term rental operators can stop choosing between speed and service, and start orchestrating both.

We're heading to Denver! ๐Ÿ”๏ธExtenteam will be at the VRNation Annual Conference, April 28thโ€“30th. Stop by Booth  #21 to m...
04/20/2026

We're heading to Denver! ๐Ÿ”๏ธ

Extenteam will be at the VRNation Annual Conference, April 28thโ€“30th. Stop by Booth #21 to meet Stephen Sexton, Senior Account Executive, and Danny Jimenez, GTM Lead.

We'd love to show you how Extenteam, the AI-powered orchestration layer built for short-term rental managers, unifies guest communication, tasks, reviews, knowledge, and escalations into a single platform. Always-on AI automation, backed by humans-in-the-loop, so operators can run smarter and scale without adding headcount.

Want to lock in time in advance? Book an onsite meeting here: https://hubs.li/Q04cB1800

See you in Denver!

๐Ÿ‡ฌ๐Ÿ‡ง Extenteam is heading to London!We'll be at the Hostaway User Conference Europe next Thursday & Friday, April 23โ€“24, a...
04/16/2026

๐Ÿ‡ฌ๐Ÿ‡ง Extenteam is heading to London!

We'll be at the Hostaway User Conference Europe next Thursday & Friday, April 23โ€“24, at the To***co Dock. Come find us if you're a Hostaway user looking to streamline your operations.

Learn more and see how Extenteam is the AI-powered orchestration layer built for short-term rental managers, unifying guest communication, task creation, knowledge management, and day-to-day workflows into one solution backed by always-on AI automation and a trained team.

Book a meeting with our team on-site: https://hubs.li/Q04cdcfY0

See you in London!

From the courts of Miami to the streets of Cebu, Extenteam shows up together. One of the things we're most proud of at E...
04/14/2026

From the courts of Miami to the streets of Cebu, Extenteam shows up together.

One of the things we're most proud of at Extenteam isn't just the work we do. It's the people doing it. Across time zones and continents, our team finds ways to connect in person.

Whether it's cheering on the Miami Heat, grabbing dinner, or catching up over a meal in the Philippines, this team shows up every time.

Here's to the meetups, the moments, and the people who make the distance feel small.

We're heading to London!Extenteam will be at the Short Term Accommodation Association's Short Stay Summit '26 on April 2...
04/10/2026

We're heading to London!

Extenteam will be at the Short Term Accommodation Association's Short Stay Summit '26 on April 22nd at Old Billingsgate and we'd love to show you what we've been building.

Find us at Stand 75, where Founder Ari Eryorulmaz and Head of Revenue Mike Mears will be sharing how Extenteam combines real human expertise with AI-powered tools to deliver exceptional guest support and seamless STR operations 24/7.

Attending the summit? Book a dedicated onsite meeting with our team:
https://hubs.li/Q04bf2Jx0

Address

390 NE 191st Street Ste 8180
Miami, FL
33179

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