05/25/2026
CHW Tips!
1. Use teach-back to confirm understanding
Instead of asking “Do you understand?”, ask clients to explain it back in their own words. This helps catch gaps in understanding and improves health outcomes.
2. Meet people where they are—literally and figuratively
Whether it’s language, transportation barriers, or readiness to change, adapt your approach to the person’s current situation rather than expecting them to adapt to the system.
3. Break down goals into small, achievable steps
Large health goals can feel overwhelming. Help clients focus on one manageable action at a time to build confidence and momentum.
4. Document patterns, not just problems
Track recurring barriers (like missed appointments, housing instability, or food access issues). Patterns help guide better care coordination and stronger system-level advocacy.
