09/11/2026
Dear Brothers and Sisters in Aviation,
September 11, 2001, changed aviation—and our nation—forever.
On that day, the world witnessed an act of unimaginable violence that claimed the lives of thousands of innocent people, including passengers, crew members, first responders, and citizens from communities across the United States and around the globe. We remember every person who was lost, as well as the families, colleagues, and friends who continue to carry that loss.
For those of us in aviation, September 11 also marked a profound transformation in the way we understand our responsibilities. It changed security procedures, operational practices, training, and the relationship between aviation professionals and the traveling public. More importantly, it reinforced the importance of vigilance, professionalism, teamwork, and care for one another.
Every flight represents a significant responsibility. Our passengers place their trust in us, and we must honor that trust through discipline, sound judgment, and an unwavering commitment to safety. The lessons of September 11 remind us that our work is not only about aircraft, schedules, and destinations—it is also about protecting people and connecting communities.
As Americans, we should always remember September 11—not only for the tragedy, but also for the courage, compassion, and unity that followed. We remember the first responders who ran toward danger, the aviation professionals who carried out their duties under extraordinary circumstances, and the countless people who supported one another in the days and years that followed.
Let us continue to honor those affected by September 11 through the way we work: with integrity, respect, preparedness, and care. May we never forget the lives that were lost or the responsibility we carry as members of the aviation community.
