Independent Dealer Solutions

06/17/2026

Your staff should be helping customers—not waiting in line. Let IDS handle your title and registration processing.

06/14/2026

We love our partnerships with associations in the industry. We enjoyed having the Utah Professional Towing Alliance at our office for their towing certification class.

06/10/2026

A dealer in Ohio recently had a vehicle stolen on a test drive. Don't skip the processes on a test drive no matter how legit everything looks. Be extra cautious. We've seen the same thing here in Utah and it only takes a few minutes to mitigate it. Buy a Test-Drive form from us and protect your business.
https://local12.com/news/local/middletown-car-dealer-warns-others-truck-stolen-test-drive-trucks-cars-vehicle-chevy-avalanche-affordable-car-sales-suspect-investigation-cost-price-financial-hardship-stole-thief-theft-robbery-cincinnati

05/25/2026

04/22/2026

NIADA & FTC Warning Letter Q&A

04/22/2026

In a recent meeting we were in with the FTC Director of Bureau of Consumer Protection, Chris Mufarrige, he noted that all required fees should be included in the advertised price of the vehicle. This INCLUDES Dealer Doc Fees. Only mandated items to not include are Government Mandated Fees, i.e. taxes, title & registration. Comment here and we will send you our overview document of all the changes.

04/06/2026

In March 2026, the FTC issued warning letters to dozens of dealerships nationwide reinforcing a clear standard: advertised vehicle pricing must include all mandatory fees, with only government-imposed charges (such as taxes, title, and registration) permitted to be excluded.

Immediate Action Steps for Dealers
To ensure compliance and reduce risk, IDS strongly recommends that all dealers immediately:
1. Review all advertising (website, third-party listings, social media, print, and radio) for pricing accuracy
2. Ensure all mandatory dealer fees are included in advertised prices including dealer doc fees.
3. Clearly disclose any conditions tied to pricing (financing, trade-in, rebates)
4. Eliminate pre-selected or bundled add-ons that are not optional
5. Train sales and F&I staff on consent requirements for all products
6. Audit inventory listings to confirm advertised vehicles are available
7. Work with legal counsel or compliance providers to review advertising practices

Watch for additional information coming via email.

04/03/2026

The FTC recently fined a dealer millions of dollars due to misrepresentation in advertising. We are meeting with local government agencies and associations to discuss advertising for dealers in Utah. What would you like to see changed?

The Federal Trade Commission and Maryland Attorney General today announced Lindsay Automotive Group and its executives will return money to resolve allegations that they deceived consumers for year

12/28/2025

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer Review Rule, which prohibits businesses from conditioning compensation or other incentives on reviewers expressing a particular sentiment, either positive or negative, or from failing to disclose when reviews are written by company insiders or their immediate relatives.

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s

11/12/2025

The decision, disclosed in a court filing, puts the Consumer Financial Protection Bureau (CFPB) on track to shut down in ‘early 2026’ when its remaining cash runs out.

The decision, disclosed in a court filing, puts the Consumer Financial Protection Bureau on track to shut down in ‘early 2026’ when its remaining cash runs out.