Strategic Soft Skills Institute

Strategic Soft Skills Institute Be Where Business is Headed! The Strategic Soft Skills Institute (SSSI) is a global company and leader in communication and management development training.

What we know comes from 40 years of experience in the industry. What we offer is unparalleled customer service and quality driven communication and management training programs in the areas of influence and negotiation.

If you have someone who isn't willing to even admit that there's an issue that needs to be solved, they will pushback an...
12/29/2025

If you have someone who isn't willing to even admit that there's an issue that needs to be solved, they will pushback and be detrimental to the process!

Effective listening helps you understand the other person's perspective and demonstrates that you value their thoughts a...
12/18/2025

Effective listening helps you understand the other person's perspective and demonstrates that you value their thoughts and feelings. It allows you to gain insight into their needs, goals, and concerns, which can help you tailor your approach to better suit their preferences.

When you listen actively and attentively, you establish trust and rapport with the other person, which can lead to deeper, more meaningful connections.

Additionally, effective listening can help you avoid misunderstandings and conflict by ensuring that you have a clear understanding of the other person's expectations and intentions.

Some leaders may believe that technical skills are more critical than soft skills and prioritize investments accordingly...
12/16/2025

Some leaders may believe that technical skills are more critical than soft skills and prioritize investments accordingly.

Others may hesitate to invest in soft skills training because it can be challenging to measure the ROI of such training programs.

Finally, some leaders may be more focused on short-term goals and may not see the value of investing in long-term employee development.

However, neglecting to invest in soft skills can lead to poor communication, low morale, and decreased productivity among employees, ultimately affecting the organization's overall success.

Asserting effectively as a leader isn't just about pushing your agenda. It's about recognizing the needs of the people y...
12/12/2025

Asserting effectively as a leader isn't just about pushing your agenda. It's about recognizing the needs of the people you're working with and framing incentives to meet them.

In a world where many play their cards close to the chest, it can be disarming to show vulnerability!
12/09/2025

In a world where many play their cards close to the chest, it can be disarming to show vulnerability!

A lack of understanding regarding the wants and needs of another party during a negotiation can create unnecessary roadb...
12/05/2025

A lack of understanding regarding the wants and needs of another party during a negotiation can create unnecessary roadblocks, wasting time and energy.

For example, suppose you're trying to push a proposal through regarding a specific department. In that case, you will need to understand that department's workflow and challenges, and how it relates to your proposition.

Keeping your head while under pressure leads to smoother confrontations happening less often. Plus, it can lead to you b...
12/02/2025

Keeping your head while under pressure leads to smoother confrontations happening less often. Plus, it can lead to you building up a lot of newfound respect with those around you.

Disengaging from a conversation that has gone past being productive is an excellent example of a possible tactic.Come ba...
11/25/2025

Disengaging from a conversation that has gone past being productive is an excellent example of a possible tactic.

Come back to the conversation when the other party has cooled off a bit.

It can be challenging to say the right things when there's a lot of pressure on a situation.

Disengaging will give you time not only to think but also to level yourself out emotionally.

If I reach across you intending to grab something, but instead spill coffee on you, are you going to be more worried abo...
11/21/2025

If I reach across you intending to grab something, but instead spill coffee on you, are you going to be more worried about what I wanted to happen or the coffee on your lap?

We don't want to sacrifice our relationships in order to meet our goals; it's generally not worth it.It's also not neces...
11/18/2025

We don't want to sacrifice our relationships in order to meet our goals; it's generally not worth it.

It's also not necessary to sacrifice our goals to maintain our relationships. There is almost always a pragmatic and tactful way forward.

How do we manage our energy in a way that influences our emotions positively?Eating right and exercising is a great star...
11/14/2025

How do we manage our energy in a way that influences our emotions positively?

Eating right and exercising is a great start. In the heat of a difficult moment, deep breathing exercises can help when your emotions get the best of you.

It's a lifelong journey that takes discipline and commitment, but it is liberating to know that you own your emotions, not the other way around.

As a leader, using the personal power you've built up naturally is much more effective than your positional power.There ...
11/11/2025

As a leader, using the personal power you've built up naturally is much more effective than your positional power.

There will be situations where you need to flex your positional power, but it can hurt your relationships if done brashly!

Address

339 Nashua Street
Milford, NH
03055

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16038971200

Website

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