iovox

09/23/2026

What if AI replaced voicemail, not estate agents?

For one iovox customer, 90% of callers who reached voicemail hung up. When an AI voice agent answered instead, 92% stayed on the line.

AI can help capture more enquiries, reduce missed opportunities and give agents more time for the conversations that need their expertise.

Our latest blog explores Ian Preston’s vision for a “high skill, high tech” future in estate agency. Drawing on The Property Stack conversation with iovox CCO Matt Gayleard, Ian Preston and host Hannah Parker, we look at how AI can handle routine enquiries and support busy teams without losing the human touch.

Because generating the lead is only half the battle.

Read the full blog 👇
https://bit.ly/4hmnpsd

09/23/2026

What are businesses actually doing with AI right now?
Fresh from conversations with clients and prospects across Germany, France, Italy, Spain and the UK, iovox CCO Matt Gayleard joins Sonja Patterson to share what he is seeing across automotive, real estate, healthcare, veterinary and hospitality.

From AI Voice Agents and agentic AI to ROI and adoption, they also explore how iovox AI Insights, Call Tracking, and Dynamic Number Insertion connect customer conversations with the campaigns and journeys behind them, helping businesses understand what is driving results and use that data to make AI more effective.

Full interview on YouTube:
https://youtu.be/8eSKHqqkj7s

AI is moving quickly, but how are businesses actually using it toda...

09/02/2026

What’s new at iovox this September?
We’re covering HeyGuest AI’s new Voice AI Ordering solution, its partnership with OpenTable to help restaurants capture more bookings, and Matt Gayleard’s latest article in Car Dealer Magazine on why dealerships need to win the first customer conversation.

Watch the video or read the full September newsletter here: https://zc.vg/VoWiz?m=0

08/27/2026

Brand loyalty might bring a customer to your dealership. The first conversation can determine whether they stay.

iovox CCO Matt Gayleard shares why that first customer interaction has become such a critical part of the automotive buying journey, and how dealerships can respond faster, capture more opportunities, and build stronger customer relationships.

Read the full article in Car Dealer Magazine:

Brand loyalty has traditionally been one of the automotive industry's greatest strengths. Many customers would return to the same dealership time and time

08/25/2026

Congratulations to our team at HeyGuest AI on the launch of Voice AI Ordering. With 43% of hospitality calls going unanswered, this is a timely solution to a very real revenue problem.

HeyGuest AI’s new platform answers calls, takes orders conversationally, processes payments securely, and connects directly with point-of-sale systems, helping hospitality businesses capture more orders without adding pressure to busy teams.

It is also a great example of the innovation happening across HeyGuest AI and iovox as we continue building practical AI solutions that turn more customer conversations into revenue.

Read the full story in Hospitality & Catering News:

HeyGuest has launched Voice AI Ordering, a fully integrated AI-powered platform that automatically answers calls, takes orders conversationally, processes payments securely and connects directly with point-of-sale systems. HeyGuest is believed to be among the first UK providers to launch this techno...

08/25/2026

Congratulations to our team at HeyGuest.ai on its new partnership with OpenTable UK & Ireland!
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With 43% of restaurant calls going unanswered, HeyGuest's AI integration helps operators respond instantly, manage reservations in real time and turn more guest enquiries into confirmed bookings, while teams stay focused on delivering exceptional hospitality.⁠
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Read the full announcement: https://bit.ly/45J2Eld

Restaurants are missing almost half of incoming phone calls during normal operations, with many of those inquiries representing valuable bookings and revenue

08/17/2026

Real estate marketing happens across listings, portals, campaigns, and channels, but it can be difficult to know which ones are actually driving calls. iovox Dynamic Number Insertion links each inbound call to the marketing source behind it, giving teams a clearer view of what is working. With better call attribution, real estate teams can improve campaigns, spend their budget more effectively, and make smarter marketing decisions.

Learn More:
https://www.iovox.com/call-tracking/dynamic-numbers
https://www.iovox.com/industries/real-estate

08/10/2026

Our latest iovox newsletter is live. Catch up on Lomond’s marketing attribution win, what 25,000+ property enquiries revealed about missed calls, and our latest open roles. Read the full update or watch the 1-minute video recap: https://zc.vg/R1IQn?m=0

08/07/2026

If more than half of property calls never reach an agent, generating more leads won't fix the problem. iovox helps teams answer, qualify, and route enquiries automatically, 24/7, so serious buyers, sellers, and renters don't disappear into voicemail. More conversations handled, more appointments booked, and fewer valuable leads missed. Read More:

In the high-stakes world of real estate , success is often measured by the number of leads generated. Yet a silent operational black hole exists between generat…

07/13/2026

If you can't trace a phone enquiry to a campaign, you can't defend the spend. That was the risk facing the UK's largest lettings network as it grew past 150 branches. Lomond's fix took one platform and a smooth setup, and it's already steering their budget decisions. Full story:

How Lomond, a 12-brand 150-branch UK lettings and estate-agency group, used iovox to attribute every call back to its source and unify reporting across acquired brands.