12/08/2021
NOTE: Please only apply if you reside in Minnesota.
Mint Receptionists is a growing virtual receptionist company with a commitment to always delivering a high quality customer experience. We provide our clients with call answering, appointment scheduling, outbound calls, and customer service- all built and delivered on a cloud-based platform.
As one of our Virtual Receptionists you will be vital to the Mint Receptionists model. Not only will you represent Mint Receptionists to our clients, you will be representing those clients too!
What you will be doing:
• Professionally handling incoming calls for our clients and their callers
• Providing exceptional customer service
• Promptly and efficiently taking and relaying messages to clients
• Booking appointments
• Performing outbound calls as needed
• Offering a warm phone presence, generally smiling, being friendly, helpful and positive
What we need from you
• Preferably call center experience and/or experience as a receptionist
• Excellent speaking voice and telephone manner
• Confidence with computers and typing skills (over 50 wpm)
• Attention to detail and accuracy
• Team player, professional attitude and a sense of humor
• Take pride in the quality of your work in providing a positive client experience.
What you will need
• A quiet home environment with a dedicated and safe home office
• A PC with reliable internet connectivity
• Although the position is predominantly working from home you must have the ability to travel to the Minneapolis area for periodic training, team meetings and without notice in the event of home power/internet outages - reliable vehicle and license is essential.
Qualification Requirements:
• Remarkable Attendance
• Self-Motivation
• Ability to work in a fast-paced environment
• Ambition to exceed expectations
• Minimum of 1-year Customer Service experience
• High School Diploma or Equivalent
Additional Benefits:
• Work From Home
• Competitive Salary
• Monthly Performance Incentives
Please only apply if you reside in Minnesota
