Customer Contact Services

Name: Customer Contact Services
Address: 14525 Highway 7, Suite 315, Minnetonka, MN, 55345, US
Telephone: +19529364000

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Customer Contact Services

CCS provides around-the-clock contact center services for businesses of every size in all industries.

For over 50 years, CCS has provided around-the-clock call center services that enhance customer and employee satisfaction while driving business growth for thousands of businesses—from one-person start-ups to multinational companies—in every industry. For over 50 years, we have helped thousands of organizations—from one-person start-ups to multinational companies—enhance lives one connection at a

time. Here's how we do it: First, our experienced account executives partner with you to identify your challenges and learn what success looks like for your business. Then, we leverage our account management team’s expertise to craft a solution that meets your goals. From there, we continuously iterate and improve our service with regular feedback and reporting to ensure your success.

10/15/2025

Team bonding at its finest!

08/08/2024

Do you have a favorite emoji? Whether you like 🤩 or 🤠, emojis are a fun way to express a reaction or feeling. We recently had some fun by asking our team what some popular emojis mean to them on Emoji Day (July 17). Check out the responses below!

🤗 45% say this is a hug
🙃 43% use this to be silly
🤷‍♂️ 92% say this is shrugging
😪 50% think this is crying
🙌 50% view this as raising hands
💁‍♀️ 64% use this as an "oh well"
😤 81% say this means you are angry

Please share your favorite emoji in the comments below and tell us what it means to you!

07/16/2024

We're excited to share the members who are celebrating work anniversaries with us this month! 🎉

Their ongoing commitment to our clients, their teams, and our company makes them fantastic at what they do and important members of our organization.

12 YEARS: Chrissy L.
9 YEARS: Raquel R.
7 YEARS: Trisha N.
5 YEARS: Charles B.
4 YEARS: Melissa H., Antoinette D.
3 YEARS: Ezereli G., Jamie M., Linda M.
2 YEARS: Angel R., Dan Teisberg
1 YEAR: Jamie J., Javier J., Kimberly D., Omar J., Vinia V.

Each of these outstanding team members has helped make CCS the organization it is today. 💙

07/11/2024

Did you know June 9th is Donald Duck's birthday? 🎂 Created by Walt Disney, Dick Lundy, and Federico Pedrocchi, the lovable duck is known around the world for his sailor shirt and cap... and hot temper.

To celebrate, we asked our team if they could draw Donald and were wowed by the submissions from Arnold and Melody below! We certainly have some artists in our midst 🎨😍

We love celebrating the many talents of our outstanding team! 💙

07/04/2024

Happy Independence Day! ✨

Today, as we celebrate our country's freedom, we also want to give a shoutout to . Our amazing agents are working tirelessly behind the scenes to ensure our clients stay connected to their patients and customers throughout the holiday weekend.

Thank you for your dedication and hard work! 💙

06/26/2024

We're excited to be celebrating our June work anniversaries for some amazing team members! 🎉

Please join us in congratulating these dedicated individuals who have been with us through thick and thin, bringing their talent and passion to our team (and our clients) every single day:

12 YEARS: Dayna M., Heather S., Aundrea M.
11 YEARS: Barbara R.
9 YEARS: Cecelia M., Luanne B.
5 YEARS: Wanda B.
2 YEARS: Carla G., Jane L., Kimberly R., Alaina M., Courtney W.

Each of these outstanding team members has helped make CCS the organization it is today. 💙

06/20/2024

How do you describe your work culture? We asked our outstanding team members to share one word about their colleagues on June 1st, also known as Say Something Nice Day. And did not disappoint! 💙 From "helpful" to "magnificent," we are so very grateful for each and every member our this "Incredible!" team. 🎉

06/05/2024

According to a new survey commissioned by the American Hotel and Lodging Association (AHLA), 61% of Americans plan to travel overnight for leisure in the next four months. ✈️

While our clients and their teams take well-deserved breaks to get away from their daily grind, diligently ensures incoming calls are answered, chats are responded to, and messages are relayed to the appropriate contact.

Our availability even when our clients are out of the office, helps keep their business moving forward—regardless of their location.

Where would you like to travel this summer? 🌴⛳🚤

05/16/2024

🎉 We are thrilled to be celebrating our May work anniversaries for some incredible team members! 🎉

From their first day on the job to now, they have shown unwavering commitment and drive, making our team stronger and more successful. Let's show them some love and appreciation for all that they do!

Please join us in congratulating these dedicated individuals who have been with us through thick and thin, bringing their talent and passion to our team every single day:

21 YEARS: Andrea G.
12 YEARS: Jamie B.
10 YEARS: Tanya S.
7 YEARS: Lorraine M.
4 YEARS: Dianne A.
3 YEARS: Susan D., Berek D., Penny G., Alicia H., Lauren M., Carol N., Lisa R., Colton R., Jeremy S.
2 YEARS: Sonya A., Melody J., Dabrice J., Crystal M., Brandy P., Destinee J., Brigitte S., Rebekah R., Erin T.
1 YEAR: Shaun R.

05/02/2024

Our new digital signage is now shining brightly outside our headquarters in Minnetonka, Minnesota! 🤩 We love being a part of the greater business community.

04/18/2024

To celebrate National Gardening Day earlier this month, our team members shared photos from their gardens and of their favorite plants. We're proud of our virtual garden and invite you to browse all the varieties shared by team members across the country. 🌷

Address

14525 Highway 7, Suite 315
Minnetonka, MN
55345

Telephone

+19529364000

Website

http://www.yourccsteam.com/

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