Callzilla

09/22/2023

Did you know that South Africa has 11 official languages? On September 24th, Heritage Day is celebrated, this day was chosen as a day to celebrate, share, and honor all of the cultures that exist in South Africa.

09/15/2023

Wanna be a Callziller? Tag your bestie at work

09/09/2023

No one knows when natural disasters will come, but will always be prepared

09/04/2023

Today, we acknowledge the importance of work and the contribution we make from various professions. Tell us, what do you like most about your labor?

08/16/2023

In Callzilla we recognize the greatness of women in all areas, today we celebrate the achievement of the Colombian women's soccer team reaching for the first time the quarterfinals in the women's soccer world cup.

Callziller Quick Tip: Did you know 55% of our management are women?

08/09/2023

Today, history in reminds us of the importance of unity and resistance in the pursuit of a more equitable and just world. That's why we pay a heartfelt tribute to those brave women who, through their voice and action, have driven significant changes in society.

03/15/2022

Looking for real-life examples for improving your ? We'll be highlighting companies who are doing right in our new series.

Send us a message if you have a success story to share!

04/02/2021

Our SVP of Sales, Bob Guarnieri, is bringing you the latest on industry trends when it comes to choosing your outsourcing location. Check out his article on what sets Bogotá apart.

Now that the industry is seeing a stronger preference from clients for Nearshore location solutions it is important to understand why.

03/22/2021

Gain insight on Callzilla’s environment straight from the perspective of one of our Agents. Vanessa Trujillo discusses the transition, her new work environment, and plans for the future in this sit down with our writer, Alex Cubas.

Reflecting on 2020, no one expected this past year would change so many things in our lives, starting with working from home.

03/12/2021

Check out this !

Callzilla revamped the for an Ed-Tech client with a goal of improving and decreasing costs. We measured the bot's performance over 4 months based on it's capabilities and some manual optimization, and compared it to the year's performance overall.

In this download, you'll find details on how Callzilla revamped the ChatBot for a high profile Ed-Tech client with a goal of improving customer experience and decreasing costs.

03/03/2021

We are happy to welcome another strong leader into the Callzilla family! Andrea has 15 years of leadership experience in HR, and we are lucky to have her multi-cultural insight. Check out the full post for more on Andrea’s background, her leadership style, and her passion for Salsa!

We are happy to welcome another strong leader into our Callzilla family! Andrea, our Senior Human Relations Manager.

02/08/2021

We are proud to announce Callzilla's participation in the 2021 Stevie Awards, bringing home the Bronze award for Contact Center or Customer Service Outsourcing Provider of the Year. Congratulations to all winners, and we look forward to another successful year!

Callzilla was presented with a Bronze Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year category.