Client Journey Advisors

Client Journey Advisors We help service-based companies increase retention & renewals through our Compass Clarity Method

One year ago, I made a bet.Not on a product. Not on a niche. On a belief.The belief that most service business owners ar...
06/01/2026

One year ago, I made a bet.

Not on a product. Not on a niche. On a belief.

The belief that most service business owners are not struggling because they lack talent. They are struggling because no one has helped them design a client experience that actually keeps people around.

That belief became Client Journey Advisors.

Year one has been a lot of building, learning, and figuring out what it really means to lead with that conviction. I am still early. The client roster is growing, not overflowing. And honestly? That is okay.

Because what I know for sure is that the problem I set out to solve is real. Every conversation confirms it.
Here is to year two, with more clarity, more courage, and more of the work that matters.

05/28/2026

If you missed my L!nked!n Live with Lori Young () , this one is worth going back for.

I asked her what changed when she stopped trying to be everything to everyone and got specific about what she does best.

Her honest answer? Everything changed.

Lori spent years as a Jane of all trades. Certified OBM, Funnel Gorgeous Master Marketer, running a marketing agency, doing it all. And for a while, it worked. But then it stopped. She was stretched thin, managing a team, juggling a dozen different offers, and by her own words, not leaning into her core genius.
If you have ever felt that same pull to just be everything to every client, this conversation is for you.

The replay link is in the comments. Go watch it.

Excited to welcome Lori Young of as our featured guest speaker for an empowering conversation on building a brand that...
05/26/2026

Excited to welcome Lori Young of as our featured guest speaker for an empowering conversation on building a brand that actually stands out โœจ

If youโ€™ve been showing up consistently but still feel invisible online, this session is for you.

Join us for:
๐…๐ซ๐จ๐ฆ ๐ˆ๐ง๐ฏ๐ข๐ฌ๐ข๐›๐ฅ๐ž ๐ญ๐จ ๐Ž๐›๐ฏ๐ข๐จ๐ฎ๐ฌ: ๐๐ฎ๐ข๐ฅ๐๐ข๐ง๐  ๐€๐ฎ๐ญ๐ก๐จ๐ซ๐ข๐ญ๐ฒ ๐“๐ก๐š๐ญ ๐‚๐จ๐ง๐ฏ๐ž๐ซ๐ญ๐ฌ
๐Ÿ“… ๐Œ๐š๐ฒ ๐Ÿ๐Ÿ–
๐Ÿ•‘ ๐Ÿ ๐๐Œ ๐„๐’๐“
๐Ÿ“LinkedIn Live

Lori Young, founder of On a Mission Brands and creator of the OfferMojoโ„ข framework, will be sharing how coaches, consultants, and service-based business owners can clarify their positioning, attract aligned clients, and create offers people truly understand and value.

You do not need to do more.
You need to become clearer.

link to join in the comment section

05/22/2026

A lot of client relationships break long before the contract ends.

Not because the strategy failed.
Not because the numbers dipped.

But because people avoided difficult conversations.

Strong client success professionals know that trust is built in moments where honesty would have been easier to avoid.

The fastest way to become replaceable is to only speak up when everything looks good.

Still showing up but not getting noticed?The problem is not your effort. It is your positioning.Join us for From Invisib...
05/21/2026

Still showing up but not getting noticed?
The problem is not your effort. It is your positioning.

Join us for From Invisible to Obvious: Building Authority That Converts
๐Ÿ“… May 28 | ๐Ÿ•‘ 2 PM EST

Learn how to clarify your value, attract ideal clients, and build a personal brand that converts consistently.

Save your seat. Link in bio.

hashtag hashtag hashtag hashtag hashtag

New move. Same goal. ๐ŸŽฏAfter weeks of zero real support from , six unauthorized charge attempts on my card, and the reta...
05/20/2026

New move. Same goal. ๐ŸŽฏ

After weeks of zero real support from , six unauthorized charge attempts on my card, and the retaliatory deactivation of my account after I filed complaints with FOUR government agencies, I am going straight to the source.

Today I reached out directly to , a Customer Experience Executive at on LinkedIn.

Because when the system fails you, you find a human.

Ana, I hope you see this. I sent you a message today via LinkedIn. All I want is a five minute conversation with someone who actually has the authority to help.

My business data. My account. That is it.

To everyone following this saga, save this post and share it. Let us see if we can get Ana's attention together.

one human. One conversation. That is all it takes.

You truly cannot make this up. ๐ŸšจAfter unauthorized charge attempts, the retaliatory deactivation of my account, and week...
05/19/2026

You truly cannot make this up. ๐Ÿšจ

After unauthorized charge attempts, the retaliatory deactivation of my account, and weeks of zero real support from , I am now getting emails from them.

Want to know what they say?

One is inviting me to subscribe to OpenAI again.
The other claims I requested a new secure login. I did not.

They could not help me access my own account. They attempted to charge my card six times. They shut down my account after I filed complaints with five government agencies.

And now they want me to subscribe again.

is anyone actually there?

Save this. Share this. Protect your business.

The best expansions are rarely pushed.Theyโ€™re the outcome of strong relationships, consistent value, and trust built ove...
05/19/2026

The best expansions are rarely pushed.

Theyโ€™re the outcome of strong relationships, consistent value, and trust built over time.

05/18/2026

The best expansion conversations do not feel like sales.

They feel like alignment.

Clients grow accounts when they believe:
โ€ข you understand their goals
โ€ข you see their challenges early
โ€ข your recommendations make their work easier

Expansion is built through trust long before the proposal happens.

Save this for your next client conversation.

05/15/2026

One of the biggest mistakes in Client Success?

Taking โ€œeverythingโ€™s goodโ€ at face value.

Most clients will not tell you the real issue immediately.
Not because they are unhappy.
Because most conversations never go deep enough to uncover what is actually happening.

And that is usually why accounts quietly disappear later.

The second question matters more than most people realize.

Address

404 Bell Street
Monroe, GA
30655

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+14045669939

Website

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