The Crisis Expert

The Crisis Expert Conflict management instruction for companies, schools and individuals.

At the heart of conflict management resides the ability to communicate effectively with everyone—employees, supervisors, colleagues and customers. Most of us have an intuitive understanding of the basics of conflict management concepts—we know what we should do, and sometimes we even know what we aren’t doing. However, practically applying effective conflict management techniques - comfortably and

consistently—requires security in our own communication strategies and the patience to be aware of our dialogue partner—where they are coming from—and why.

12/16/2016

Alert Ambulance Services has an amazing training program, I'm proud to have had the opportunity to do a Train - the -Trainer for them in Active Listening/Verbal De-escalation. A great group of trainers who really care about their patients.

11/14/2016
The Essex County Board of Chosen Freeholds took time to present me with this Commendation.
07/21/2016

The Essex County Board of Chosen Freeholds took time to present me with this Commendation.

07/21/2016

I have entered into an agreement with Meridian Health System to instruct their Security Officers in Verbal De-escalation/Active Listening. I applaud their commitment to professionalism.

I am proud to announce that I am 1 of 80 people in the world who hold this designation. CIT International Certified Coor...
06/28/2016

I am proud to announce that I am 1 of 80 people in the world who hold this designation. CIT International Certified Coordinator.

Thank you to the Nutley NJ Council for recognizing CIT's assistance in training Law Enforcement Officers.
06/28/2016

Thank you to the Nutley NJ Council for recognizing CIT's assistance in training Law Enforcement Officers.

10/06/2013

Learning the D.R.A.W. method of conflict resolution takes a few hours, but can provide a lifetime of satisfaction

Receiving an award for implementing Crisis Intervention Training in Essex County New Jersey.
08/25/2013

Receiving an award for implementing Crisis Intervention Training in Essex County New Jersey.

Appearing on the Radio show Tough Justice to speak about crisis Intervention.
08/25/2013

Appearing on the Radio show Tough Justice to speak about crisis Intervention.

12/09/2012

While dealing with people in crisis, I was able to use these 8 simple techniques to better understand and help them http://bit.ly/SXXBBL

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Montclair, NJ
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