Executive Presence Expert | Corporate Protocol Consultant | Keynote Speaker | Author of BUSINESS CLASS: Etiquette Essentials for Success at Work | Empowering professionals to navigate global business with poise and polish In 1998, Jacqueline founded The Protocol School of Palm Beach, a business etiquette consulting firm serving corporations, associations and universities in the US and abroad. Thro
ugh her dedicated work with thousands of private and corporate clients, she has gained the well-earned reputation for being an exceptional speaker and trainer who motivates, inspires and produces extraordinary results. She is the author of "Business Class: Etiquette Essentials for Success at Work" and "Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals." Ranked as one of the most widely quoted etiquette experts in the world, Jacqueline's advice is sought by The New York Times, USA Today, The Wall Street Journal, Business Insider, Time, Fortune, and O: The Oprah Magazine, among others. She has appeared as a guest on NPR, 20/20, CNN, FOX News, Anderson Cooper’s AC360° and countless radio shows.