Compass Operations

Compass Operations Compass Operations is a business & management consulting firm offering professional advice and direct on-site support to our clients.

Its consultants blend expertise, knowledge and skills derived from more than 100 years of collective hands-on experience.

This Saturday, April 27 at 6:30am Compass Operations will be appearing on Live it Up! with Donna Drake airing on WLNY Ch...
04/25/2019

This Saturday, April 27 at 6:30am Compass Operations will be appearing on Live it Up! with Donna Drake airing on WLNY Channel 10/55. We discuss key elements to starting your own business along with growth strategies guaranteed to move your business forward.

Or skip the wait and watch it now on YouTube at https://youtu.be/a-Ctckldbgs

In addition to the above, our segment will be airing in NY, NJ, CT, Boston and St. Louis on Optimum, Cablevision, Comcast, FiOS, Time-Warner, Dish, and Direct TV. For a full listing of locations and channel, please follow this link: https://www.liveituptvshow.com/tv_listing.html.

Compass Operations second appearance on "Live it Up! With Donna Drake" to discuss key elements to starting your own business along with growth strategies gua...

Tune in this Saturday April 27 at 6:30am on WLNY Channel 10/55 to catch Compass Operations on Live it Up! with Donna Dra...
04/25/2019

Tune in this Saturday April 27 at 6:30am on WLNY Channel 10/55 to catch Compass Operations on Live it Up! with Donna Drake. You’ll hear the key elements to starting your own business along with growth strategies guaranteed to move your business forward.

You will find this segment in NY, NJ, CT, Boston and St. Louis on Optimum, Cablevision, Comcast, FiOS, Time-Warner, Dish and Direct TV channel 10 or 55. For a full listing of locations and channel, please follow this link: https://www.liveituptvshow.com/tv_listing.html.

If you miss Saturday’s show, you can see the segment on the our YouTube channel: https://youtu.be/a-Ctckldbgs

Compass Operations second appearance on "Live it Up! With Donna Drake" to discuss key elements to starting your own business along with growth strategies gua...

A recent study of 2,000 Americans found that, on average, they checked their phones about 80 times every day when they a...
04/11/2019

A recent study of 2,000 Americans found that, on average, they checked their phones about 80 times every day when they are on vacation, with some participants indicating they look at their mobile devices as much as 300 times a day, or nearly 20 times an hour. Participants in another study “touched” their phones more than 2,600 times daily, on average, with half saying they check them if they get up in the middle of the night.

Smartphones are commonly perceived as an integral tool to increase productivity in the fast-paced modern world. But do they really accomplish that task?

Learn more in my article below.

https://compassops.com/project/mobile-devices-increased-distractions/

Have Mobile Devices Increased Our Level of Distraction? About one of every two Americans admit that they couldn't go a day without using their smartphones.

Burlington County Chamber of Commerce Multi-Chamber event at the Hotel ML on Rt. 73 in Mount Laurel NJ. Come and visit t...
04/01/2019

Burlington County Chamber of Commerce Multi-Chamber event at the Hotel ML on Rt. 73 in Mount Laurel NJ. Come and visit the Expo 5-8PM today and drop by our table to get to know our services and for a chance to win an Amazon gift card.

Today, April 1 at 4:30PM EST my partner Tom Catalano and I, co-founders of Compass Operations, will be guests on the "Ou...
04/01/2019

Today, April 1 at 4:30PM EST my partner Tom Catalano and I, co-founders of Compass Operations, will be guests on the "Our Voices" radio show from Nassau Community College on WHPC 90.3 FM and streamed at https://www.ncc.edu/studentlife/whpcradiostation.

"Our Voices", hosted by Natasha Nurse, Adjunct Professor at Nassau Community College, highlights the amazing and dynamic work of change agents. Natasha interviews business owners, coaches, innovators, and thought leaders in various industries who are eager to educate, inspire, and motivate you. Check it out at 4:30PM EST!

If you are not able to tune into WHPC 90.3 FM, you can also find it streamed today at 4:30PM EST at: https://www.ncc.edu/studentlife/whpcradiostation/

03/22/2019

How many of you review company ratings and employee feedback (Glassdoor/Indeed) before considering applying for a job or doing business with a firm…

I’ve been working with several companies to improve their operational performance and culture. These firms are taking their feedback seriously and they realize how this is affecting their bottom line. I’ve identified a few learnings below that can help turn-around poor ratings:

1. A poor rating is an important symptom of real problems within the firm. This data should be leveraged to do an assessment to identify the drivers and set improvement programs into action.

2. Poor ratings are very costly to the business and will result in increased turnover, loss of top talent, low productivity, increased use of sick and personal time, low production/quality, etc.

3. Often, the HR department leads the correction of the ratings, however since the issues typically involve operational, management and culture, it's important to have all departments involved in the solution.

4. Too often, firms attempt to manufacture and incentivize reviews to offset the negative feedback. I’ve seen this backfire many times, resulting in lower ratings. Reviews should be genuine and reflect the true performance of the company.

In a dynamic business, data changes and additions are almost nonstop and have a potential impact on many different data ...
03/14/2019

In a dynamic business, data changes and additions are almost nonstop and have a potential impact on many different data sets. Without proper integration and interrelation between your applications, you will spend more time and money to update and get correct information, or you may even lose business because your different applications aren’t talking to each other. There’s good news—the technology exists to allow you to reliably integrate your data applications so that changes in one database will be made across your data in real time.

Read more in my article below.



Benefits of Integrating Data and Information Applications.In a dynamic business, however, data changes and additions are almost nonstop and have a potential impact on many different data sets.

AI is developing at different rates of speed for different applications—Industry insiders refer to this as “AI maturity....
03/05/2019

AI is developing at different rates of speed for different applications—Industry insiders refer to this as “AI maturity.” Before you investigate the maturity of the artificial intelligence applicable to your business, though, you want to take a close look at your business to see where AI has the most significant potential benefit. Often, that’s the component of your business that has the most upside potential, where you’ll have the anticipated revenue to offset costs of R&D, but also where you have access to substantial amounts of data.

Learn more in my Article below.

What You Can—and Cannot—Expect AI to Do for Your Company Artificial intelligence—machine learning—deep learning…it seems that hardly a day goes by without reports of a new advance toward man-made devices that think independently. Whether it’s new feats by Alexa, Watson and Google Assista...

Growth and improvement rarely come from staying in the same place and doing the same thing over and over. Innovation and...
02/27/2019

Growth and improvement rarely come from staying in the same place and doing the same thing over and over. Innovation and new ideas are the lifeblood of successful companies.

Business advisors develop new strategies, methods and solutions that quickly advance their client's markets and performance. There are 2 key benefits from using advisors:

1. Access to new strategies, methods and ideas without the significant investment required to explore them internally.

2. Internal staff working side-by-side with advisors, learning the intricacies of new business strategies and methodologies and advancing their knowledge in the latest operational techniques.

Learn more in my article below.

https://compassops.com/project/how-experienced-business-advisors-can-save-you-money/

Whether you’re just launching a business or you’ve been in operation for years, the many tasks and responsibilities you face every day can quickly become a significant drain on your time.

When you’re trying to run a small business, you’re forced to take on a number of a roles simultaneously—Chief Financial ...
02/22/2019

When you’re trying to run a small business, you’re forced to take on a number of a roles simultaneously—Chief Financial Officer (CFO), Chief Operations Officer (COO), Chief Information or Technology Officer (CIO), and more. It can wear you out, leaving less time than you need to do the important things. But if your profits or market position make it unrealistic to hire a full time employee for any of those needs, you may feel like you have no choice. There’s good news—outsourcing some or all of those tasks may help you accomplish your goals.

Learn more in my article below

When you're trying to run a small business, you're forced to take on a number of a roles simultaneously;CFO,COO,CIO, and more.

Whether you’re business is just getting off the ground or you’re looking to grow and attract new customers, one of the e...
01/23/2019

Whether you’re business is just getting off the ground or you’re looking to grow and attract new customers, one of the essential components you’ll want to pay significant attention to is SEO/SEM (search engine optimization/search engine marketing).

Because of the unique way that consumers find your goods and services on the Internet, an effective SEO strategy will make the difference between growth & success and a failed opportunity.

Learn more on SEO in my article below.



A Key to the Success of Your Online Marketing Plan. SEO is critical to succeeding in the first step—maximizing the qualified traffic to your site.

Successful companies have come to understand that managing the customer relationship/experience is paramount. Marketing ...
01/09/2019

Successful companies have come to understand that managing the customer relationship/experience is paramount. Marketing automation offers a powerful tool to allow businesses to promote a positive experience. A marketing automation platform streamlines marketing campaigns by substituting automated solutions for manual processes that customarily require repeated touch or input by humans.

Learn more in my article below.

What Is Marketing Automation? Marketing automation platforms streamlines campaigns by substituting automated solutions for manual processes.

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915 RT-73
Mount Laurel, NJ
08054

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