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Cohesion Culture We are a consulting, coaching, & leadership dev. program teaching belonging, value & commitment.

09/28/2026

You can’t optimize your way into a Cohesion Culture.

In this edition of the Leading On Purpose newsletter, learn the difference between the map (data and processes) and the memories (rapport, fun, and Purpose).

When pressure intensifies, it’s easy to tighten the screws on KPIs and systems. While process keeps us on track, it’s connection and purpose that keep the team moving forward together.

In this issue, discover:
👉 Why "Connection before Content" is essential for long-term success.
👉 How optimizing internal processes creates the space to prioritize your people.
👉 Key takeaways from our UH-OH Conversations with Cohesive Leaders podcast episode featuring Hanna Bauer, who learned firsthand why data-driven leadership should never mean people-blind.

At the end of the day, no one remembers the spreadsheet.

They remember how it felt to be part of the team.

How do you balance data and human connection in your day-to-day leadership?

https://www.linkedin.com/pulse/why-your-kpis-cant-buy-loyalty-ben-jamin-toy-hsg-tvnue/


Outdated, high-pressure sales tactics simply don't work anymore.Growth happens when you stop pushing products and start ...
09/28/2026

Outdated, high-pressure sales tactics simply don't work anymore.

Growth happens when you stop pushing products and start building authentic trust with your prospects.

The Cohesive Sales Approach (CSA) flips the script. It’s a five-step, needs-based, inbound selling system designed to transform sales conversations into meaningful, trust-driven partnerships.

The 5 Steps of the Cohesive Sales Approach:

🔹 Rapport (Connection Before Content): Adapt communication styles using insights like the DISC model to create instant emotional safety.

🔹 Inquiry (The Art of Self-Discovery): Ask open-ended, non-leading questions so buyers uncover their own needs and own the solution.

🔹 Guide (The Benefit-Solution): Lead with "What's In It For Them" (WIIFT) before introducing supporting features.

🔹 Handle Concerns (Feel, Felt, Found): Proactively invite objections and respond with genuine empathy to reduce anxiety.

🔹 Two-Option Close (Empowered Decisions): Shift the decision from "yes or no" to "which path works best for you?"

When sellers prioritize the buyer's needs over their own incentives, growth naturally follows.

The Strategic Results:
👉 Higher close rates through buyer-aligned recommendations
👉 Lower customer churn and higher retention
👉 Increased average deal size via consultative engagement
👉 Stronger brand equity and improved sales team morale

How is your team adapting its sales approach to meet modern buyer expectations?


Have you ever assumed high earnings automatically equal financial security?In this week's episode of the UH-OH Conversat...
09/16/2026

Have you ever assumed high earnings automatically equal financial security?

In this week's episode of the UH-OH Conversations with Cohesive Leaders podcast, Ben-Jamin Toy and Trevor Crunelle chat with David Nassief to talk about a moment where he got hit with an unexpected exit late in his career.

At 63 years old, after 18 years with the same company and 40 years of making solid money, David found himself facing a two-year runway before his savings ran out. High income had masked a complete lack of wealth-building strategy.

Instead of calling it quits, David took a hard look at the "termites" eating away at his portfolio, from hidden fees to shiny-object distractions, and shifted his approach. By stripping away complexity and anchoring to core principles, he rebuilt his entire outlook and hit financial freedom by 69.

This conversation goes beyond numbers. David built mental muscle through rejection, saw through the noise of corporate identity, and maintained a clear purpose.

Give the episode a listen and let us know what’s one core principle you rely on to keep your team or personal goals on course when the unexpected happens?

Listen to the full episode now:
Spotify: https://open.spotify.com/episode/7G7J4PNYBYq7AywfZ8hK39?si=EVZIzpTATdq77vlD3fx2qg
Apple Podcasts: https://podcasts.apple.com/us/podcast/rewriting-your-story-at-any-stage-of-life/id1795472281?i=1000789788188
YouTube: https://youtu.be/5ZA0oxAzPgY



What a night at the North Charleston Coliseum! 🏒 Our cross-Chamber YPG mixer featured great networking, new connections,...
09/08/2026

What a night at the North Charleston Coliseum! 🏒 Our cross-Chamber YPG mixer featured great networking, new connections, and a Stingrays victory! Thanks to all the young professionals from our four participating Chambers who joined us.

Special thanks to our sponsors Cohesion Culture.

Celebrating Our Podcast Anniversary! 🎙️It has been one year since we launched the UH-OH Conversations with Cohesive Lead...
09/08/2026

Celebrating Our Podcast Anniversary! 🎙️

It has been one year since we launched the UH-OH Conversations with Cohesive Leaders podcast, and what a journey it's been.

When we started, our goal to dive into the messy, uncomfortable, and transformative UH-OH moments that define true leadership was simple. Today, we are pausing to celebrate how far this community has grown.

The Milestones:

🔥 10,000+ Downloads: To every single person who has tuned in during a commute, a workout, or a morning coffee, thank you for making us a part of your routine.

🔥 50+ Expert Guests: We’ve had the privilege of interviewing over 50 leaders who showed up with radical honesty, sharing the lessons they learned when things didn't go according to plan.

🔥 365 Days of Growth: From navigating organizational change to building deep-seated trust, these conversations have redefined what cohesive leadership looks like in practice.

How you respond when the unexpected happens defines cohesive leaders. We are incredibly proud of the work we’ve done to strip away the corporate polish and get to the heart of what makes teams work.

We are just getting started. We have an incredible lineup of guests scheduled for Year Two and new conversations that will go even deeper into the mechanics of team cohesion.

Thank you for being part of the Cohesive Leader community.

Have a favorite episode or a standout UH-OH moment from the past year?

Share it in the comments below!



You HAVE to be willing to make mistakes as a leader. You HAVE to be willing to know that you aren’t going to be perfect....
09/08/2026

You HAVE to be willing to make mistakes as a leader.

You HAVE to be willing to know that you aren’t going to be perfect.

If you are waiting until you have a flawless plan, 100% of the answers, or a guaranteed outcome.... you're going to be waiting for a long, long time.

Cohesive leaders should:

Own your missteps publicly. Highlighting what went wrong normalizes psychological safety.

Prioritize progress over perfection. A good decision made today beats a "perfect" decision made too late.

Turn mistakes into team debriefs. Ask, "What did this teach us?" rather than "Who is to blame?"

How do you encourage your team to embrace learning over perfection?



What happens when your business is performing well on paper, but your leadership team is reaching a breaking point?On to...
09/08/2026

What happens when your business is performing well on paper, but your leadership team is reaching a breaking point?

On today's episode of the UH-OH Conversations with Cohesive Leaders podcast, host Ben-Jamin Toy and guest co-host Trevor Crunelle chat with Jason Clark.

Jason opens up about his UH-OH moment on the day his top employee walked in to hand in their resignation. He had a wake-up call that forced him to confront his tendency of hogging the spotlight and blocking his team from stepping into their potential.

In this transparent conversation, Jason shares:
🔹 Why being the smartest person in the room is a recipe for disaster
🔹 How working with a business coach helped him transition from doer to leader
🔹 The steps he took to build a leadership team and delegate with trust

If you’ve ever struggled with letting go of control to let your team shine, this episode is a must-listen.

Listen to the full episode now:
Spotify: https://open.spotify.com/episode/3wVHG0H4xBEb33H3Fm7vhq?si=NdMhBYG-TBSTf7KLo7LQYw
Apple Podcasts: https://podcasts.apple.com/us/podcast/when-the-leader-is-the-bottleneck/id1795472281?i=1000787219433
YouTube: https://youtu.be/pwLjmeGAmE0



When a career path hits a wall, the impulse is to pull back, shield our pride, and process the setback behind closed doo...
08/13/2026

When a career path hits a wall, the impulse is to pull back, shield our pride, and process the setback behind closed doors.

On today's episode of the UH-OH Conversations with Cohesive Leaders podcast, guest Jay Poulton (The Accent Coach ) joins special co-host Trevor Crunelle and Ben-Jamin Toy to discuss what happens when you're fired and how to turn that moment into a catalyst for growth.

Jay reflects on being let go early in his career due to a mismatch in company culture. He shares the difference between surface-level transparency and genuine vulnerability, sharing how bringing his grief into a trusted community helped him process the loss, rebuild his confidence, and launch a successful career as an international communications and accent coach.

Key takeaways from this episode include:

➡️ How to recognize when workplace anxiety is signaling a culture mismatch

➡️ Why vulnerability is the most important tool for human connection in leadership

➡️ Practical ways to process career grief and move intentionally into your next chapter

Leaders are not defined by the moments they stumble, but by how they choose to process the experience and support those around them.

Tune in and discover how owning your story transforms failure into momentum:
Spotify: https://open.spotify.com/episode/6jdnUU7cSrTLUCQODwfs8u?si=XfyUC-5tTT2RF6qRz4KUZQ&nd=1&dlsi=21af23d5ca924155
Apple Podcasts: https://podcasts.apple.com/us/podcast/overcoming-the-pain-of-being-fired-early-in-your-career/id1795472281?i=1000779894144
YouTube: https://youtu.be/xaLryHQhc6c?si=E1lOklXWKY18SBwh



When you build a business with family or close friends, relying on trust and a simple handshake comes naturally.But what...
07/28/2026

When you build a business with family or close friends, relying on trust and a simple handshake comes naturally.

But what happens when the unexpected occurs and there's no written plan to guide the way?

On today's episode of the UH-OH Conversations with Cohesive Leaders podcast, serial entrepreneur Holly Porter joins Dr. Troy and guest co-host Trevor Crunelleto share her story about navigating an unexpected transition in her family business.

After bringing her son on as a full partner in their concrete company, an unplanned turn of events right over the holidays left them without a buyout plan, costing hundreds of thousands of dollars and forcing a complete strategic pivot.

Holly opens up about:

🔹 The cost of operating without clear contracts
🔹 How to balance kindness and empathy with firm business structure
🔹 Why asking the right questions upfront protects both your company and your personal relationships
🔹 Turning difficult setbacks into long-term learning lessons

Head over to your favorite podcast platform to listen to the full episode and learn how to build clarity into your own team structures.

Spotify: https://open.spotify.com/episode/2lyF4k4IqHITkDHd9eurB5?si=I-Ey0hBySkWQ4zXIrWaKTg
Apple: https://podcasts.apple.com/us/podcast/how-poor-planning-derailed-a-multigenerational-business/id1795472281?i=1000778706633
YouTube: https://youtu.be/_ntTiG0zruc



07/13/2026

Our email account was briefly compromised, and a fraudulent email was sent to our list earlier today.

If you received an email from us with the subject line: 'Legal Notice SC1003P /Re: COURT ORDER', please do NOT open it, do NOT click any links, and delete it immediately.

This email did not come from us. It was a scam attack sent by an unauthorized third party.

What we are doing right now:
- We have secured our account and blocked further unauthorized access.
- We are working directly with security protocols to ensure this does not happen again.
- Your data security is our highest priority, and we deeply apologize for any confusion or alarm it may have caused.

If you have already clicked on any links within that fraudulent email, we highly recommend changing your passwords and running a security scan on your device as a precaution.

Thank you for your quick attention to this, and we sincerely apologize for the inconvenience.

Address

11 EWall Street
Mount Pleasant, SC
29464

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