04/09/2026
I know some of our customers are eligible. I have fixed 7/8 of these refrigerators in the last year.
Whirlpool
(https://www.whirlpool.com/) is currently offering cash reimbursements or repairs through two major class-action settlements involving specific defects in refrigerators sold under the Whirlpool, Maytag, KitchenAid, and JennAir brands.
1. Wire Harness Defect Settlement (Side-by-Side Models)
This settlement addresses a defect where wiring in the freezer door can break, causing the in-door ice maker, water dispenser, or control panel to fail.
* Eligible Units: Side-by-side refrigerators manufactured between 2018 and 2021.
* Benefits:
* Cash Reimbursement: Up to 75% of out-of-pocket costs for past repairs or replacements.
* Future Failures: For issues occurring after May 5, 2026, owners may receive a free/discounted repair or a cash payment of up to 50% of the original purchase price.
* Claim Deadline: November 2, 2026.
* Official Site: RefrigeratorSettlement.com.
2. "Frost Clog" Defect Settlement (French-Door/3-Door Models)
A separate settlement resolves claims regarding inadequate defrosting of the evaporator, leading to ice buildup and cooling failures.
* Eligible Units: Certain Whirlpool, KitchenAid, and Maytag 3-door refrigerators manufactured between 2012 and 2019.
* Benefits:
* Cash Payments: Up to $300 for documented repair or replacement costs.
* Variable Rates: Reimbursement amounts are based on the age of the refrigerator at the time of the malfunction.
* Claim Deadlines:
* Past Failures: June 18, 2025.
* Future Failures: Claims for issues occurring after January 31, 2025, must be submitted within 90 days of the repair (accepted through December 31, 2028).
* Official Site: CoolingSettlement.com
(https://www.coolingsettlement.com/).
How to Check Your Eligibility
To see if your specific appliance is covered, you will need your refrigerator's model and serial numbers, typically found on a tag inside the frame of the refrigerator door. You can enter these numbers into the lookup tools on the respective settlement websites listed above.
A class action alleges certain Whirlpool, KitchenAid, JennAir and Maytag French door fridges suffer from a defect that can cause the refrigerator compartment’s evaporator to freeze over.
