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CLEAR Message If you’re not following up with customers you are losing money. You're not alone. Most businesses don't know how to follow up. Here’s how to do it:
1.

Install the Customer Follow-Up Formula to unlock the fastest way to increase revenue. If you're struggling to grow your business schedule a call now. A proven system is the best investment you will ever make in your business. CLEAR Message Business Coaching will help you make more money in less time. Go to myclearmessage.com and take the mystery out of growing your business. You should never have to figure it out by yourself. Use the same methods I used to grow my business to over 3300 clients in less than 3 years. Schedule a call. 30 minutes with a certified coach identifies your greatest need.
2. Get the right tool. No matter what stage you’re in, we have the tools for you.
3. Build your business. Implement simple frameworks to get results. Schedule a call now.

10/21/2026

Timing is Everything in Upselling

"When's the right time to offer upsell opportunities? It’s not just about the product; it’s about your customer’s journey."

I recently discussed this with Brandyn, and he shared some powerful insights.

Think about it:

The customer who calls you to fix a leak isn't in the market for a $23,000 toilet. But that same customer may want to upgrade their bathroom down the line.
Just like a mechanic evolves from a small toolbox to a full-fledged shop, your upsell strategy should grow with your customer's needs.

To nail the timing, ask yourself: Where’s your customer on their journey to their aspirational identity? If they need to save time, introduce that upsell right after the initial purchase.

You want to keep them engaged, so help them find added value in what they’ve already bought.

This is just the beginning. Next week, we’ll dive into step seven of the customer follow-up formula—how to maximize the value of your offerings.

Maybe that’s the point: it’s not just about selling, but about serving your customers better.

Hear the rest of our conversation and discover how to stop leaving money on the table: https://myclearmessage.com/podcast/

10/20/2026

I can't think of a single product or service that doesn't have limitless opportunities for additional value.

Think about the Aura Ring: after that first week of sleep tracking, how do you keep customers engaged?

By rolling out new features—like understanding blood oxygen levels, heart health, and even stress tracking—over the following weeks.

This isn't just about offering a product; it's about enhancing the customer experience. By providing bite-sized information on how to implement these features into daily life, you create lasting value without any additional cost.

Imagine the lifetime value of a customer who feels connected and informed about their purchase.

This approach works across all types of businesses—digital products, software, thought leadership.

So here's a challenge: drop a product you think is completely self-explanatory in the comments, and I'll show you how to build a valuable campaign around it.

Maybe that's the point.

Listen to the full conversation: https://myclearmessage.com/podcast/

10/19/2026

Ever wonder why some brands are permanently inked on their customers?

It’s not just about a transaction; it’s about a journey.

In my latest conversation, I shared insights on a powerful customer follow-up formula that can elevate your brand loyalty from mere transactions to lifelong commitments.

Think of it like dating:

Phase 1: The transaction phase—this is your first date, where you build trust.
Phase 2: The implementation phase—this is where your customers get comfortable with you, like knowing you’ll take the trash out every Wednesday night.
Phase 3: The extension phase—this is the marriage. Your brand becomes a part of their life, just like a tattoo they can’t imagine living without.

Brands like Disney, Harley Davidson, and Nike are not just companies; they’re part of their customers’ identities. They’ve done the work to tie their customers to their brand.

Are you leaving money on the table? Almost every business is! By not nurturing your existing customers, you’re missing out on massive revenue opportunities.

Don’t let this be you. Check out customerfollowupformula.com to access all 10 steps, audit your current system, and see where you can improve.

Let your loyal customers help you grow your offers and increase your profits.

Still figuring this out? You’re not alone.

Listen to the full conversation: https://myclearmessage.com/podcast/

10/18/2026

Are you still there?

It’s easy to forget about customers who have drifted away, but what if they’re just waiting for a nudge?

I recently discussed some powerful re-engagement strategies that can breathe life back into your dormant customer list. Here’s a snapshot:

Are You Alive?
A lighthearted check-in can work wonders. Just ask, "Hey, it’s been a while! Are you still out there?" If they’ve moved on, no hard feelings. Just let them unsubscribe.
The Reverse Psychology Purge:
Subject line: "Please unsubscribe." This approach is bold and surprisingly effective. It invites them to opt-out if they don’t need your help anymore, but gives them a chance to stay if they do.
Problem Check-In:
Remind them of the problem you solved. "Do you still struggle with the problem you solved for customers who have gone quiet? We haven’t heard from you in a while and would love to help you cross the finish line."
Welcome Back Special Offer:
A personalized offer can make all the difference. “We miss you! Use code ‘come back’ for a special discount.” It’s a gentle reminder of what they’ve been missing.

These strategies are not just about sales; they’re about reconnecting and showing your customers you care.

Maybe that’s the point.

Listen to the full conversation: https://myclearmessage.com/podcast/

Stop leaving money on the table. Phase 1 of the CustomerFollowUpFormula.com is the Transaction. Start T.I.E. ing custome...
10/17/2026

Stop leaving money on the table. Phase 1 of the CustomerFollowUpFormula.com is the Transaction. Start T.I.E. ing customers to your brand with these simple steps.

10/17/2026

Building a brand isn’t just about transactions; it’s about nurturing real relationships with your customers.

I once asked a business owner how often he followed up with his clients. His answer? "At least once a week."

Why? Because keeping that communication alive is essential. I remember when I ran a health and wellness clinic, I sent emails three times a week. Sure, I lost a couple of subscribers here and there, but those who stayed were engaged, booked appointments, and valued the information I provided.

Now, in a world overflowing with communication channels—SMS, push notifications, and social media—it's more crucial than ever to stand out.

Instead of discounts, consider rewarding loyalty for repeat purchases. Create a community where your customers can connect and support one another. This not only ties them to your brand but transforms them into advocates you never have to pay.

Ultimately, transactions are just one piece of the puzzle. It's about adding value to their lives and cultivating a relationship that lasts.

Still figuring this out, but it’s worth thinking about.

Listen to the full conversation: https://myclearmessage.com/podcast/

10/16/2026

Are you missing out on profits from your existing customers?

This re-engagement campaign is one of the most profitable strategies you can implement!

There's no extra cost involved, just a few minutes of your time.

Don't let the chance to sell more and add value to your loyal customers slip away. From a cold customer list, you can generate significant revenue in no time.

Combine this with a solid follow-up formula, and you'll create lasting connections with your customers, ensuring you never leave money on the table again.

Have you tried re-engagement campaigns before? Share your experiences below!

Stop leaving money on the table. Download the fastest way to increase revenue checklist at CustomerFollowUpFormula.comLe...
10/15/2026

Stop leaving money on the table. Download the fastest way to increase revenue checklist at CustomerFollowUpFormula.com
Leave a comment with the first one you will use to connect with customers.

10/15/2026

Get the complete CustomerFollowUpFormula.com for the fastest way to increase revenue.

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