Shine Studios

01/03/2024

We’re hiring a Call Center Floor Supervisor! Apply now by clicking the link below or email your resume to [email protected].

Come join our Vacation Myrtle Beach family! Vacation Myrtle Beach is a cooperative of 14 oceanfront resorts in Myrtle Beach, SC with over 3400 accommodations ranging from hotel rooms to condominiums and beach houses. Shine Studios is the central reservations contact center handling inbound and outbo...

12/27/2023

Congratulations Nicole! 🤟👨‍🎤

We are so excited to announce the Larry Cox Employee of the Quarter Winner: Nicole B! Nicole has been with Shine Studios for nearly 8 years; over her time with the company she has booked over 8,700 reservations, nearly 30,000 room nights and taken over 56,000 calls! She has also assisted with relocations, escalation calls, peer support and engagement, training, and special projects. Nicole was surprised with the award at Shine's open-house Christmas celebration. Let's all congratulate Nicole for this well-deserved recognition!

11/02/2022

Shine Studios is seeking a Call Center Floor Supervisor to join our team! The Call Center Floor Supervisor oversees call center staff and is responsible for assigning tasks, motivating and disciplining employees.

Responsibilities:
• Monitors call volume, occupancy and staffing throughout the day and makes adjustments as needed.
• Manages and oversees a team of call center agents.
• Live monitors agents for accuracy and offers constructive feedback.
• Ensure agents understand and comply with all call center objectives, performance standards, and policies.
• Offers new ideas and suggestions for improvement.
• Performs other duties as assigned.

Requirements:
• Prior call center experience preferably in a sales environment
• 1 or more years of supervisory experience
• Ability to report to work with minimal attendance issues
• Must be available evenings and weekends

08/01/2022

Shine Studios is currently seeking a Supervisor to help organize, motivate and direct the staff of our call center.

We handle inbound and outbound calls for 14 resorts in the Myrtle Beach area.

Responsibilities:
• Monitor call volume and staffing
• Ensure agents understand and comply with policies
• Answer questions and provide guidance and feedback
• Monitor agent performance
• Provide learning and coaching opportunities
• Perform other duties as assigned

Skills & Requirements:
• Prior relevant experience
• Experience in sales is essential
• Tech savvy
• Excellent leadership skills
• IqWare experience preferred

Put your knowledge and experience to work – we are looking for someone like you to join our amazing Team!

05/09/2022

Shine Studios is excited to announce the grand opening of a new location in the tropical paradise of Montego Bay, Jamaica!

The past week has been filled with late nights and early mornings, countless obstacles to overcome, sore muscles, and even a little bit of blood, but it's also been filled with delicious food, lots of laughter, scenic views, and amazing people!

These Rock Stars have been so flexible and haven't let details like not having actual desk chairs (they're on the way!) or having to carpool (10 in one vehicle!) to a temporary space for the first day of training put a damper on their experience. There are still some finishing touches to do, but they are as excited about this project as we are!

Something that speaks volumes about the character and dedication of these Rock Stars is what happened when they arrived to the office for their first day expecting to train there. We had arranged to transport everyone elsewhere that day since the office wasn't ready (but they didn't know that yet) so they walked in and saw the office covered in construction debris from the work that was done overnight. Instead of standing around doing nothing, waiting for direction, or complaining, they took the initiative to start cleaning up. They were members of our band before they had even clocked in for the first time, and we are so happy to have them!

Please give a rockin' welcome to Adjaye, Andre, Carlene, Christillina, Dwayne, Jahnel, Jean, Kimiko, Leona, Mahalia, Lisa, Olgie, Oshane, and Sabrina!

03/21/2022

Shine Studios is currently seeking Reservation Sales Agents to join our team! The successful candidate is sales-focused and will provide various planning services, including answering questions, making travel suggestions, and booking rooms and add-ons.

Full-time and part-time positions are available. We are currently seeking candidates who can work evening shifts and weekends.

Work from home opportunities are available upon completion of the 3-week training course for qualified candidates.

03/09/2022

An exciting announcement is coming on Wednesday at 10 a.m.! Be sure to tune in here, on our page, for a Facebook Live video to find out the news!

02/19/2022

Camille rocks!

Let's give a big congrats to Camille P of Shine Studios, who was recently named their Employee of the Month for January! She has been at Shine for over 4 years and is a great agent. She has been very helpful lately by taking on additional tasks and projects as they come up. Congrats Camille!

01/07/2022

Show us your desk!

Clean Off Your Desk Day is coming! 😱 Let's see your clean (or messy!) desk in the comments below! We love before and after pics! *Julia's desk only stayed like this long enough to take a photo. 😂

12/14/2021

Shine Studios is seeking Reservation Sales Agents to join our team!

We handle inbound and outbound hotel reservation calls for our 13 resorts with an emphasis on driving revenue and creating a memorable experience for our guests.

We are seeking candidates who can work mid and evening shifts.

This is a full-time / year-round position with benefits. Part-time positions are also available for those with limited availability.

Compensation is $12.50/hr + potential for monthly bonus.

10/30/2021

Vacation Myrtle Beach family, are you ready?! There's still a couple of days for employees to earn extra chances to win by being positively recognized in guest surveys and online reviews! Get ready and mark your calendars for November 17!

10/12/2021

VMB is hosting an online auction to raise money for American Cancer Society Making Strides Against Breast Cancer.

Items include:
• Dinner Cruise at Barefoot River Queen
• $50 Dining Gift Cards
• Tickets to Carolina Opry
• Pavilion Park Wristbands
• Hollywood Wax Museum Tickets
• AND SO MUCH MORE!

(Don’t forget Christmas is coming 🎄 …it’s time to start shopping for unique gifts 🎁 while making a difference!)

Check it out, bid often and share with your friends!

https://vmbcaresauction.com/

Silent auction '2021 Making Strides Against Breast Cancer Auction' hosted online at 32auctions.