Ask The Biller

Ask The Biller Quiana Craig, CPB, CPC, Licensed AAPC Approved Billing Instructor.

Happy Medical Billers Day! 💙It’s been a little while since I’ve posted, but I couldn’t let today go by without showing l...
03/26/2026

Happy Medical Billers Day! 💙

It’s been a little while since I’ve posted, but I couldn’t let today go by without showing love to this amazing profession. 20 years ago, in 2006, I was introduced to medical billing and it completely changed my life and gave me something I didn’t have before… OPTIONS!

Since then, I’ve built a successful billing business, had the honor of training over 1,000 students, and created income on my terms. Medical billing isn’t just a job… it’s a skill that can pay you for a lifetime.

If you’ve been thinking about getting into medical billing, this might be your sign. You don’t need a degree. You don’t need prior healthcare experience. Just a willingness to learn and the right training.

In honor of Medical Billers Day, I decided to do something I don’t normally do. I’m offering $500 OFF my medical billing training course and the AAPC Certified Professional Biller prep course, but TODAY ONLY.

This program is perfect for beginners and walks you through:

✔️ The full revenue cycle

✔️ Claims submission

✔️ Insurance processes

✔️ Hands-on training using real billing software

📌 Use code: MBD2026 at checkout

💻 Hands-on Training Course: $1,197 → $697

📚 Biller BOSS Bootcamp® (Training + Certification): $2,397 → $1,897

This special offer ends today at 11:59pm EST! If you or someone you know is ready to take the first step toward a rewarding and in-demand career, now is the time!

www.justaskthebiller.com/boss-bootcamp

Sometimes all it takes is learning ONE new skill to change your direction. That’s what medical billing did for me. If you’re ready to grow, I’m here to help!

Wishing you a wonderful Medical Biller’s Day! 💙

Your Billing Bestie,

Quiana Craig, CPB, CPC, Licensed AAPC Approved Instructor

Founder, Ask The Biller® & Medical Biller University™

Join me LIVE tomorrow at 8PM EST for our Quarterly Q&A with the amazing ⁠Natasha C. Miller - MedicalMompreneur We’ll be ...
05/12/2025

Join me LIVE tomorrow at 8PM EST for our Quarterly Q&A with the amazing ⁠Natasha C. Miller - MedicalMompreneur

We’ll be answering your questions and sharing valuable tips!

👉🏾 Head to my channel www.youtube.com/, hit subscribe and turn on notifications 🔔 so you don’t miss when we go live!

By the end of today’s webinar, you will understand the difference between billing and coding (two distinct but interconn...
05/08/2025

By the end of today’s webinar, you will understand the difference between billing and coding (two distinct but interconnected skill sets), the fundamentals of the revenue cycle and the life cycle of a medical claim. You will also gain insight into a day in the life of a biller, the steps to earn and maintain the AAPC CPB credential, how to find employment opportunities, and how to leverage hands-on training and continuing education for a successful career in medical billing.

Set your alarm and join me live today, May 8th at 8pm EST. This webinar is AAPC approved. ✅ Certified AAPC and AHIMA members who attend will earn 1 FREE CEU. All are welcome! 😊

www.JustAskTheBiller.com

Register here https://us02web.zoom.us/meeting/register/xQ_RdGTHTV-z7wZ5xTK4EQ #/registration

04/30/2025

If you’ve been looking for a way to get your foot in the door in healthcare, this is your sign. ✨

During Volunteer Week, I was reminded of where it all started…

6️⃣ months ago, I started volunteering at a hospital and being back in this environment brought back so many memories.

In the late ‘90s, I worked as an Emergency Room Registrar, thinking I’d be a nurse.👩🏾‍⚕️

I finished all the prerequisites, applied to nursing school — only then to realize, the clinical side wasn’t for me and that the business side of healthcare would become my true calling. ☺️

Fast forward to today — I’m the owner of a billing services company and an AAPC approved instructor 👩🏾‍🏫 dedicated to training and certifying future billers.

Did you know you can choose where you want to volunteer in the hospital? On my application, I selected HIM (Health Information Management) ER, and Registration. The areas I know and love ❤️ — right where I started.

Not only is volunteering an amazing way to give back, it’s also a very smart way to get in! 💡

Whether you’re new to healthcare or looking to pivot, put yourself in the room because that’s where the doors open. 🙌🏽

If you want to become a medical biller, get certified, and build real-world experience, I’d be happy to assist you. I’m hosting a 🆓 live information session (AAPC Approved for 1 CEU) on Thursday May 8th via zoom and YOU are invited!

Register here 👉🏾 https://us02web.zoom.us/meeting/register/xQ_RdGTHTV-z7wZ5xTK4EQ #/registration

🚙💥🚗 Ready to add No-Fault Billing to your skillset? This week, we’re bringing in a special guest to break it all down fo...
04/22/2025

🚙💥🚗 Ready to add No-Fault Billing to your skillset? This week, we’re bringing in a special guest to break it all down for you.

No-fault billing is not the same as traditional health insurance billing. It offers a unique set of rules, forms, and opportunities for billers who understand the process.

Join us for the next Medical Biller University™ class, “Introduction to No Fault Coding & Billing”. Our guest speaker is Karen Baker, AIC, BA, CPC, a No-Fault Claims Representative with Preferred Mutual Insurance Company. Karen is joining us live to give you the inside scoop — not from a textbook, but from inside the insurance company itself. 😎

You will learn:
✅ What no-fault insurance really is (and how it’s not health insurance)
✅ How billing works for auto-related medical claims
✅ Key rules and the correct way to complete the CMS 1500 claim form
✅ How to calculate reimbursement using fee schedules and RVUs
✅ How to handle billing across different specialties
✅ What carriers actually look for when processing claims

This class is perfect for billers, coders, and practice staff looking to expand their knowledge and add no-fault billing to their services.

Did you know MBU members can earn a minimum of 3️⃣ CEUs every month while enjoying: ✅ Low-cost, quality continuing education, ✅ Weekly revenue cycle job alerts, ✅ CPB exam review classes, ✅ A supportive
community of 250+ industry professionals.

🚨This class is exclusively for Medical Biller University™ members. Join us! www.medicalbilleruniversity.com/join

📅 Don’t forget to add these upcoming classes to your calendar!

📌 Mon May 5th 8pm EST ICD-10-CM Guidelines Refresher 📚 with Brenda Stevens (1.5 CEUs)

📌 Thurs May 22nd 8pm EST Bridging the Gap between Payers & Providers 💰🤝🏾👩🏾‍⚕️with Eleni Papadakos (1.5 CEUs)

📌 Thurs June 5th 8pm EST Intro to Behavioral Health Billing & Coding 🧠 with Crystal Tompkins (1.5 CEUs)

📌 Thurs June 26th 8pm EST Let’s Talk About Credentialing 📑 with Jill Grier (1.5 CEUs)

Artificial Intelligence is transforming every industry—and medical billing and coding are no exception. But what does th...
04/09/2025

Artificial Intelligence is transforming every industry—and medical billing and coding are no exception. But what does this mean for YOU?

Join us for the next Medical Biller University™ class, “The Role of AI 🤖 in Revolutionizing Medical Billing & Coding”.📚👩🏾‍💻

🗓 Date: Thursday April 10th at 8pm EST
🏅 AAPC Approved for 1.5 CEUs
💻 Virtual on Zoom and replay access to watch on-demand when it’s convenient for you

Our next guest speaker is Latasha Cannon, CPC, CRC, PMP, AAPC Approved Instructor. With over 3️⃣0️⃣ years of experience in healthcare, Latasha’s journey began in 1992 during a college work-study program at a local hospital. She started coding in 1998 and has since built a reputation for helping coders find their unique path to financial freedom through this profession.

She’s also widely known for her informative and inspiring quarterly “Brunch and Learn” sessions—so you already know this class will be both powerful and practical. Follow her 👉🏾

📌 What we’ll explore:
✔️ How AI is improving accuracy and efficiency in billing + coding
✔️ Key benefits and the real-life challenges of AI integration
✔️ How AI will affect your job security and the future workforce
✔️ The AI trends shaping healthcare in the next 5-10 years

Whether you’re an aspiring revenue cycle professional or a seasoned pro, this class will help you stay ahead in a rapidly changing field.

Did you know MBU members can earn a minimum of 3️⃣ CEUs every month while enjoying: ✅ Low-cost, quality continuing education, ✅ Weekly revenue cycle job alerts, ✅ CPB exam review classes, ✅ A supportive
community of 250+ industry professionals.

🚨This class is exclusively for Medical Biller University™ members. Join NOW! www.MedicalBillerUniversity.com/Join

📅 Don’t forget to add these upcoming classes to your calendar!

📌 Thurs April 24th 8pm EST No Fault Billing 🚙💥🚗 with Karen Baker (1.5 CEUs)

📌 Thurs May 5th 8pm EST ICD-10-CM Guidelines Refresher 📄 with Brenda Stevens (1.5 CEUs)

📌 Thurs May 22nd 8pm EST Bridging the Gap between Payers & Providers 💰🤝🏾👩🏾‍⚕️with Eleni Papadakos (1.5 CEUs)

Happy Medical Biller’s Day! Today, I want to take a moment to celebrate YOU—the billers, the future billers, and the inc...
03/27/2025

Happy Medical Biller’s Day! Today, I want to take a moment to celebrate YOU—the billers, the future billers, and the incredible professionals who keep healthcare running smoothly every day! 🎉

Medical billers are the backbone of healthcare—ensuring providers get paid, claims are processed correctly, and patients receive the care they need without unnecessary billing headaches. Our work matters, and healthcare wouldn’t function without us!

For 19 years, medical billing has been a blessing to me and my family. It has provided stability, financial growth, and career freedom. In 2008, I took a leap of faith and turned my skillset into a profitable home-based business, giving me the flexibility to design life on my own terms. This career changed my life, and I know it can do the same for you!

Thinking About Starting Your Journey? To celebrate, I’m offering $327 off enrollment for new students!

📌 Use code: MBD2025 at checkout

💻 Training Course: $1,197 → $870
📚 Biller BOSS Bootcamp® Training + Certification: $2,397 → $2,070

Celebrate today knowing you’re part of a profession that truly matters. If you’re ready to grow, I’m here to help!

Wishing you a fantastic Medical Biller’s Day! 💙

Your Billing Bestie,

Quiana Craig, CPB, CPC, Licensed AAPC Approved Instructor
Founder, Ask The Biller® & Medical Biller University™

Roses are red, violets are blue, did you know medical billing is a skill set that will always pay you?💰💻 This Valentine’...
02/14/2025

Roses are red, violets are blue, did you know medical billing is a skill set that will always pay you?💰💻

This Valentine’s Day, I’m spreading love and knowledge with a special $200 discount on medical billing training and certification.

💕 Enter code VDAY25 at checkout to save $200
💕 Payment plans available! Choose Shop Pay/Affirm or PayPal at checkout.
💕 Limited time offer - enroll by 2/15/25.

For more details, visit www.JustAskTheBiller.com/boss-bootcamp

Wishing you success and a Happy Valentine’s Day!

💘 Your Billing Bestie

01/27/2025

Guess what? You don’t have to anymore because AAPC now gives you the option to use eBooks during your exams. Students will have access to a shared library of coding references provided via the exam platform.

Will you keep it classic or go digital for your exam? Drop a 💻 for eBooks or 📚 for print books.

Throwback to 1999, my first year working in healthcare as an Emergency Room Registrar. 🏥👩🏾‍💻This was a great entry level...
01/04/2025

Throwback to 1999, my first year working in healthcare as an Emergency Room Registrar. 🏥👩🏾‍💻

This was a great entry level position to get exposure to the revenue cycle and learn medical terminology.

Look at me! I was so young and eager to learn. And to this day, my drive to learn and grow hasn’t changed. 📚

In 2006, I took a leap of faith and taught myself medical billing. With determination and a dream, I built a skillset that has supported me and my family ever since. 🙌🏾

1️⃣9️⃣ years ago, I was a newbie medical biller just getting started. Now, I’m proud to inspire and teach others how to build their careers and achieve success.

Below in the comments are 1️⃣9️⃣ lessons I’ve learned as a medical biller over the last 19 years.

Share 1 lesson or let me know which one resonates with you the most. Let’s inspire the next generation of billing professionals together. ❤️

12/04/2024

This 10 second clip could save you hours of rework! 😩

Pro Tip: Never skip verifying eligibility and benefits. It’s the foundation of smooth billing and sets the tone for clean claims and fast reimbursement.💰

Ready to upgrade your billing skills? Register for my FREE medical billing information session this Monday, 12/9 at 8pm EST.

https://us02web.zoom.us/meeting/register/tZwrdeiqrDovEtavi5kKsIGI9EHq_OsWW6et #/registration

I’ll be discussing: 📌 medical billing vs medical coding📌 each step of the revenue cycle 📌 medical billing myths 📌 tools that are needed 📌 how to find billing opportunities 📌 a day in the life of a medical biller 📌 training and certification 📌 and my favorite part, the Q&A so you can get the clarity you need to set yourself up for success.

*Bonus* It’s AAPC approved for 1 CEU.😎

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