Trawelt

Trawelt Trawelt is a boutique transformation consultancy specializing in Salesforce solutions and consulting for the travel and hospitality industry.

Travel & Hospitality Consulting
We help travel companies build, implement and execute winning strategies. Based on deep analysis and know-how experience, we help you improve every service, increase sales and customer satisfaction while keeping your team engaged. Salesforce consulting
We help you innovate on your services and business model to capture real-time demand, increase sales, improve opera

tions efficiency and provide personalised experiences to delight the guest across the entire journey.

๐†๐ฎ๐ž๐ฌ๐ญ ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐–๐ข๐ญ๐ก๐จ๐ฎ๐ญ ๐ญ๐ก๐ž ๐–๐š๐ฌ๐ญ๐ž ๐Ÿช„ โœจ Acquisition costs keep rising - and many hotels and travel companies still pay to rea...
09/02/2025

๐†๐ฎ๐ž๐ฌ๐ญ ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐–๐ข๐ญ๐ก๐จ๐ฎ๐ญ ๐ญ๐ก๐ž ๐–๐š๐ฌ๐ญ๐ž ๐Ÿช„ โœจ
Acquisition costs keep rising - and many hotels and travel companies still pay to reach guests they already know.*

At Trawelt, we help clients use Salesforce CRM to cut that waste:
โ€ข ๐จ๐ง๐ž ๐ ๐ฎ๐ž๐ฌ๐ญ, ๐จ๐ง๐ž ๐ฉ๐ซ๐จ๐Ÿ๐ข๐ฅ๐ž - clean data so youโ€™re not chasing duplicates
โ€ข ๐๐จ๐งโ€™๐ญ ๐ซ๐ž-๐š๐œ๐ช๐ฎ๐ข๐ซ๐ž ๐ฒ๐จ๐ฎ๐ซ ๐จ๐ฐ๐ง ๐Ÿ๐š๐ง๐ฌ - suppress recent bookers and members from โ€œnew guestโ€ pushes
โ€ข ๐Ÿ๐š๐ฌ๐ญ๐ž๐ซ ๐ซ๐ž๐ฉ๐ฅ๐ข๐ž๐ฌ = ๐ฆ๐จ๐ซ๐ž ๐›๐จ๐จ๐ค๐ข๐ง๐ ๐ฌ - one console with history; fewer dropped inquiries
โ€ข ๐ซ๐ž๐ฌ๐œ๐ฎ๐ž ๐ง๐ž๐š๐ซ-๐ฆ๐ข๐ฌ๐ฌ๐ž๐ฌ - timely follow-ups when someone starts and bails
โ€ข ๐ฌ๐ฉ๐ž๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ฉ๐š๐ฒ๐›๐š๐œ๐ค - tie channel costs to bookings and cut what doesnโ€™t return
โ€ข ๐๐Œ๐’ + ๐‚๐‘๐Œ ๐ข๐ง ๐ฌ๐ฒ๐ง๐œ - once booked, switch from โ€œacquireโ€ to โ€œupsell,โ€ not more paid clicks

๐Ÿ‘‰ You focus on guests - weโ€™ll fix the leaks. Quick audit, clear plan, measurable savings. Letโ€™s start ๐Ÿ“ฉ https://www.trawelt.com/contact/

*Want more context? Read the PhocusWire article (link in comments).

๐ŸŽˆ ๐ŸŽŠ ๐“๐จ๐๐š๐ฒ ๐ฐ๐žโ€™๐ซ๐ž ๐ซ๐š๐ข๐ฌ๐ข๐ง๐  ๐จ๐ฎ๐ซ ๐œ๐จ๐Ÿ๐Ÿ๐ž๐ž ๐ฆ๐ฎ๐ ๐ฌ - and probably a few beers later - ๐ญ๐จ ๐œ๐ž๐ฅ๐ž๐›๐ซ๐š๐ญ๐ž Anitaโ€™๐ฌ 4-๐ฒ๐ž๐š๐ซ ๐ฐ๐จ๐ซ๐ค ๐š๐ง๐ง๐ข๐ฏ๐ž๐ซ๐ฌ๐š๐ซ๐ฒ!...
09/01/2025

๐ŸŽˆ ๐ŸŽŠ ๐“๐จ๐๐š๐ฒ ๐ฐ๐žโ€™๐ซ๐ž ๐ซ๐š๐ข๐ฌ๐ข๐ง๐  ๐จ๐ฎ๐ซ ๐œ๐จ๐Ÿ๐Ÿ๐ž๐ž ๐ฆ๐ฎ๐ ๐ฌ - and probably a few beers later - ๐ญ๐จ ๐œ๐ž๐ฅ๐ž๐›๐ซ๐š๐ญ๐ž Anitaโ€™๐ฌ 4-๐ฒ๐ž๐š๐ซ ๐ฐ๐จ๐ซ๐ค ๐š๐ง๐ง๐ข๐ฏ๐ž๐ซ๐ฌ๐š๐ซ๐ฒ! ๐ŸŽ‚

Sheโ€™s the ultimate multitasker: Salesforce guru, client whisperer, sales rep, social-media wizard, and design ace - all rolled into one genuinely kind and hilarious human.

If something needs doing, Anitaโ€™s already on it - and still finds time to drop a joke that keeps everyoneโ€™s spirits high.

Thanks for everything - from marathon client calls to those never-long-enough caffeine breaks.

Hereโ€™s to more laughs, more wins, and maybe fewer โ€œquick callsโ€ that last an hour. Cheers, legend! ๐Ÿฅ‚

๐Ÿšจ From AI taking over bookings to guests panicking at robot receptionists โ€” travel has been moving fast (and a little we...
08/25/2025

๐Ÿšจ From AI taking over bookings to guests panicking at robot receptionists โ€” travel has been moving fast (and a little weird).

Recent headlines brought us:
๐Ÿค– Robot dinosaurs at check-in
๐Ÿ’ณ $37B lost to dark-web scams
๐Ÿš– Airports fixing taxi chaos
๐ŸŽˆ Balloons floating travelers to space
๐ŸŒฑ Hotels cutting waste with AI

Travel isnโ€™t just back โ€” itโ€™s leveling up in unexpected ways. Swipe through for the stories ๐Ÿ‘‡

๐Ÿ’Ž ๐ƒ๐จ๐ฎ๐›๐ฅ๐ž ๐˜๐จ๐ฎ๐ซ ๐’๐ฉ๐š ๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐–๐ข๐ญ๐ก ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ž๐ ๐”๐ฉ๐ฌ๐ž๐ฅ๐ฅ ๐“๐ซ๐ข๐ ๐ ๐ž๐ซ๐ฌ ๐Ÿ’Ž ใ€‰Guests book rooms but ignore your profitable amenities. Sal...
08/22/2025



๐Ÿ’Ž ๐ƒ๐จ๐ฎ๐›๐ฅ๐ž ๐˜๐จ๐ฎ๐ซ ๐’๐ฉ๐š ๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐–๐ข๐ญ๐ก ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ž๐ ๐”๐ฉ๐ฌ๐ž๐ฅ๐ฅ ๐“๐ซ๐ข๐ ๐ ๐ž๐ซ๐ฌ ๐Ÿ’Ž

ใ€‰Guests book rooms but ignore your profitable amenities.
Salesforce's journey automation sends personalized spa offers based on guest profiles and weather forecasts.

ใ€‰Properties implementing this strategy typically see 127% increase in spa bookings by targeting stressed business travelers and couples celebrating anniversaries.

ใ€‰The system learns which offers convert and stops sending ineffective promotions.

๐Ÿ˜Ž Need help setting up smart triggers?
Drop a โ˜•๏ธ belowโ€”happy to walk you through it.

Even if your company uses Salesforce, chances are you're still handling inquiries the old way.๐„๐ฆ๐š๐ข๐ฅ-๐ญ๐จ-๐‚๐š๐ฌ๐ž ๐ข๐ฌ๐งโ€™๐ญ ๐ง๐ž๐ฐ. ๐...
08/19/2025

Even if your company uses Salesforce, chances are you're still handling inquiries the old way.

๐„๐ฆ๐š๐ข๐ฅ-๐ญ๐จ-๐‚๐š๐ฌ๐ž ๐ข๐ฌ๐งโ€™๐ญ ๐ง๐ž๐ฐ. ๐๐ฎ๐ญ ๐ข๐ญโ€™๐ฌ ๐œ๐ซ๐ข๐ฆ๐ข๐ง๐š๐ฅ๐ฅ๐ฒ ๐ฎ๐ง๐๐ž๐ซ๐ฎ๐ฌ๐ž๐.
A simple feature โ€” when configured right โ€” can completely change how your team handles inquiries.
Not just technically. Operationally. Personally.

Weโ€™ve seen travel companies go from
โ†’ juggling DMs, emails, and CCs
โ†’ to knowing exactly who owns what, when, and why โ€” in real time

Itโ€™s especially impactful if you're:
โ€ข A corporate or boutique travel agency
โ€ข Working with a small team
โ€ข Trying to keep your service high-touch, but your ops lean

๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ'๐ซ๐ž ๐ง๐จ๐ญ ๐ฎ๐ฌ๐ข๐ง๐  ๐ข๐ญ, ๐ฒ๐จ๐ฎ ๐ง๐ž๐ž๐ ๐ญ๐จ ๐›๐ž.
Not because itโ€™s shiny. But because it works. Immediately.

And hey โ€” maybe your org is already set up. But something feelsโ€ฆ off.
We offer consultancy even if all you need is a ๐Ÿ๐ซ๐ž๐ฌ๐ก ๐ฉ๐š๐ข๐ซ ๐จ๐Ÿ ๐ž๐ฒ๐ž๐ฌ ๐จ๐ง ๐ฒ๐จ๐ฎ๐ซ ๐ž๐ฑ๐ข๐ฌ๐ญ๐ข๐ง๐  ๐’๐š๐ฅ๐ž๐ฌ๐Ÿ๐จ๐ซ๐œ๐ž ๐ฌ๐ž๐ญ๐ฎ๐ฉ.

The advantage of working with a Salesforce partner ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ต๐˜ณ๐˜ข๐˜ท๐˜ฆ๐˜ญ ๐˜ช๐˜ฏ๐˜ฅ๐˜ถ๐˜ด๐˜ต๐˜ณ๐˜บ?
We donโ€™t need weeks of discovery to "understand your business."
We've lived it. We've solved it.
Which means โ€” no wasted time. No stalled operations. No made-up roadmaps. Just action.

๐Ÿƒ

Curious what Email-to-Case could actually look like in your flow?
Letโ€™s chat โ€” weโ€™ll show you.

๐‚๐ฎ๐ญ ๐…๐ซ๐จ๐ง๐ญ ๐ƒ๐ž๐ฌ๐ค ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐  ๐“๐ข๐ฆ๐ž ๐๐ฒ 40% ๐–๐ข๐ญ๐ก ๐’๐ฆ๐š๐ซ๐ญ ๐–๐จ๐ซ๐ค๐Ÿ๐ฅ๐จ๐ฐ๐ฌ ๐Ÿ˜Ž โ‹† New hires spend weeks learning your property's quirks. Sal...
08/15/2025



๐‚๐ฎ๐ญ ๐…๐ซ๐จ๐ง๐ญ ๐ƒ๐ž๐ฌ๐ค ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐  ๐“๐ข๐ฆ๐ž ๐๐ฒ 40% ๐–๐ข๐ญ๐ก ๐’๐ฆ๐š๐ซ๐ญ ๐–๐จ๐ซ๐ค๐Ÿ๐ฅ๐จ๐ฐ๐ฌ ๐Ÿ˜Ž

โ‹† New hires spend weeks learning your property's quirks.
Salesforce's guided workflows walk staff through complex scenarios with built-in prompts and approval chains.

โ‹† Properties using this approach typically reduce training time from 6 weeks to 3.5 weeks while improving guest satisfaction scores.

โ‹† The system remembers guest preferences and surfaces them automatically during check-in conversations.

โ˜ Ready to streamline training?
Drop a โ˜•๏ธ below for a quick strategy session.

We love hearing from happy clients! ๐Ÿ’ฌ๐ŸŒ๏ธโ€โ™€๏ธโ€œTrawelt has been fantastic to work with; Iโ€™d really recommend them to other b...
08/12/2025

We love hearing from happy clients! ๐Ÿ’ฌ๐ŸŒ๏ธโ€โ™€๏ธ

โ€œTrawelt has been fantastic to work with; Iโ€™d really recommend them to other businesses.โ€
โ€” Susan McCann, CarrGolf Travel

Thank you, Susan! Nothing makes our day like helping travel brands level up their guest experience. Ready to see what we can do for you? Send us a DM or tap the link in bio!

Out-of-office replies are everywhere. ๐Ÿ–๏ธ ๐Ÿน But that doesnโ€™t mean the business should slow down.While teams rotate beach ...
08/11/2025

Out-of-office replies are everywhere. ๐Ÿ–๏ธ ๐Ÿน
But that doesnโ€™t mean the business should slow down.

While teams rotate beach chairs and inboxes stay silent, weโ€™ve been helping companies:
โ€ข Automate key sales and service processes
โ€ข Keep leads moving, even with half the team offline
โ€ข Spot issues early with real-time dashboards

Because being OOO shouldnโ€™t mean being out of sync.

๐Ÿ‘‰ Want to keep your ops running (and your tan glowing)?
DM us โ€” weโ€™ll show you how to automate the heavy lifting.

๐ŸŒž ๐‡๐š๐ฉ๐ฉ๐ฒ ๐ฌ๐ญ๐š๐ซ๐ญ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐ฐ๐ž๐ž๐ค๐ž๐ง๐!Weโ€™ll be out here trying to find some shade in the summer heat โ€”chilling like our Trawelt t...
08/08/2025

๐ŸŒž ๐‡๐š๐ฉ๐ฉ๐ฒ ๐ฌ๐ญ๐š๐ซ๐ญ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐ฐ๐ž๐ž๐ค๐ž๐ง๐!
Weโ€™ll be out here trying to find some shade in the summer heat โ€”
chilling like our Trawelt tee in the pines. ๐ŸŒฟ
Stay cool, stay curious, stay CRM-ready.

โœจ ๐“๐ฎ๐ซ๐ง ๐†๐ฎ๐ž๐ฌ๐ญ ๐‚๐จ๐ฆ๐ฉ๐ฅ๐š๐ข๐ง๐ญ๐ฌ ๐ˆ๐ง๐ญ๐จ 5-๐’๐ญ๐š๐ซ ๐‘๐ž๐ฏ๐ข๐ž๐ฐ๐ฌ ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐œ๐š๐ฅ๐ฅ๐ฒ โœจโคท When guests mention issues at check-in, your team forgets ...
08/08/2025



โœจ ๐“๐ฎ๐ซ๐ง ๐†๐ฎ๐ž๐ฌ๐ญ ๐‚๐จ๐ฆ๐ฉ๐ฅ๐š๐ข๐ง๐ญ๐ฌ ๐ˆ๐ง๐ญ๐จ 5-๐’๐ญ๐š๐ซ ๐‘๐ž๐ฏ๐ข๐ž๐ฐ๐ฌ ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐œ๐š๐ฅ๐ฅ๐ฒ โœจ

โคท When guests mention issues at check-in, your team forgets to follow up. Salesforce's case management creates automatic reminders and tracks resolution time.

โคท Hotels implementing this system typically reduce complaint response time by 67% and see their TripAdvisor ratings improve from 3.8 to 4.4 stars.

โคท The platform flags VIP guests and escalates their issues immediately, turning potential disasters into loyalty moments.

๐Ÿค” Curious about the setup?
Drop a โ˜•๏ธ belowโ€”let's chat about implementation.

๐Ÿšฟ๐Ÿ’ธ ๐’๐ญ๐จ๐ฉ ๐“๐ก๐ž ๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐‹๐ž๐š๐ค โ€” ๐๐ž๐Ÿ๐จ๐ซ๐ž ๐˜๐จ๐ฎ๐ซ ๐Œ๐š๐ซ๐ ๐ข๐ง๐ฌ ๐„๐ฏ๐š๐ฉ๐จ๐ซ๐š๐ญ๐žGuests love your brandโ€ฆ until a shiny OTA deal pulls them away. ...
08/03/2025

๐Ÿšฟ๐Ÿ’ธ ๐’๐ญ๐จ๐ฉ ๐“๐ก๐ž ๐‘๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐‹๐ž๐š๐ค โ€” ๐๐ž๐Ÿ๐จ๐ซ๐ž ๐˜๐จ๐ฎ๐ซ ๐Œ๐š๐ซ๐ ๐ข๐ง๐ฌ ๐„๐ฏ๐š๐ฉ๐จ๐ซ๐š๐ญ๐ž

Guests love your brandโ€ฆ until a shiny OTA deal pulls them away. Sound familiar? Hereโ€™s why your numbers feel stuck โ€” and how smart data flips the script.

โ€ข Lost in commission fees every booking cycle
โ€ข Excel all-nighters instead of real-time insight
โ€ข One-size-fits-all offers that miss high-value guests
โ€ข Website ๐˜ต๐˜ณ๐˜ข๐˜ง๐˜ง๐˜ช๐˜ค up, but ๐˜ฅ๐˜ช๐˜ณ๐˜ฆ๐˜ค๐˜ต ๐˜ฃ๐˜ฐ๐˜ฐ๐˜ฌ๐˜ช๐˜ฏ๐˜จ๐˜ด flat

Properties that switched to Salesforce Agentforce saw an ๐š๐ฏ๐ž๐ซ๐š๐ ๐ž +18 % ๐ฅ๐ข๐Ÿ๐ญ ๐ข๐ง ๐๐ข๐ซ๐ž๐œ๐ญ ๐ซ๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐ฐ๐ข๐ญ๐ก๐ข๐ง 90 ๐๐š๐ฒ๐ฌ โ€” simply by putting first-party data in the driverโ€™s seat.

๐Ÿ‘‰ ๐๐จ๐จ๐ค ๐š 30-๐ฆ๐ข๐ง ๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒ ๐œ๐š๐ฅ๐ฅ โ€” ๐ฅ๐ž๐ญโ€™๐ฌ ๐ฆ๐š๐ฉ ๐ฒ๐จ๐ฎ๐ซ ๐Ÿ๐š๐ฌ๐ญ๐ž๐ฌ๐ญ ๐ซ๐ž๐ฏ๐ž๐ง๐ฎ๐ž ๐ซ๐ž๐ฌ๐œ๐ฎ๐ž.
๐ก๐ญ๐ญ๐ฉ๐ฌ://๐ฐ๐ฐ๐ฐ.๐ญ๐ซ๐š๐ฐ๐ž๐ฅ๐ญ.๐œ๐จ๐ฆ/๐œ๐จ๐ง๐ญ๐š๐œ๐ญ/

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