Trawelt

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Trawelt Trawelt is a boutique transformation consultancy specializing in Salesforce solutions and consulting for the travel and hospitality industry.

Travel & Hospitality Consulting
We help travel companies build, implement and execute winning strategies. Based on deep analysis and know-how experience, we help you improve every service, increase sales and customer satisfaction while keeping your team engaged. Salesforce consulting
We help you innovate on your services and business model to capture real-time demand, increase sales, improve operations efficiency and provide personalised experiences to delight the guest across the entire journey.

𝐆𝐮𝐞𝐬𝐭 𝐆𝐫𝐨𝐰𝐭𝐡 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐖𝐚𝐬𝐭𝐞 🪄 ✨ Acquisition costs keep rising - and many hotels and travel companies still pay to rea...
09/02/2025

𝐆𝐮𝐞𝐬𝐭 𝐆𝐫𝐨𝐰𝐭𝐡 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐖𝐚𝐬𝐭𝐞 🪄 ✨
Acquisition costs keep rising - and many hotels and travel companies still pay to reach guests they already know.*

At Trawelt, we help clients use Salesforce CRM to cut that waste:
• 𝐨𝐧𝐞 𝐠𝐮𝐞𝐬𝐭, 𝐨𝐧𝐞 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 - clean data so you’re not chasing duplicates
• 𝐝𝐨𝐧’𝐭 𝐫𝐞-𝐚𝐜𝐪𝐮𝐢𝐫𝐞 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 𝐟𝐚𝐧𝐬 - suppress recent bookers and members from “new guest” pushes
• 𝐟𝐚𝐬𝐭𝐞𝐫 𝐫𝐞𝐩𝐥𝐢𝐞𝐬 = 𝐦𝐨𝐫𝐞 𝐛𝐨𝐨𝐤𝐢𝐧𝐠𝐬 - one console with history; fewer dropped inquiries
• 𝐫𝐞𝐬𝐜𝐮𝐞 𝐧𝐞𝐚𝐫-𝐦𝐢𝐬𝐬𝐞𝐬 - timely follow-ups when someone starts and bails
• 𝐬𝐩𝐞𝐧𝐝 𝐰𝐢𝐭𝐡 𝐩𝐚𝐲𝐛𝐚𝐜𝐤 - tie channel costs to bookings and cut what doesn’t return
• 𝐏𝐌𝐒 + 𝐂𝐑𝐌 𝐢𝐧 𝐬𝐲𝐧𝐜 - once booked, switch from “acquire” to “upsell,” not more paid clicks

👉 You focus on guests - we’ll fix the leaks. Quick audit, clear plan, measurable savings. Let’s start 📩 https://www.trawelt.com/contact/

*Want more context? Read the PhocusWire article (link in comments).

🎈 🎊 𝐓𝐨𝐝𝐚𝐲 𝐰𝐞’𝐫𝐞 𝐫𝐚𝐢𝐬𝐢𝐧𝐠 𝐨𝐮𝐫 𝐜𝐨𝐟𝐟𝐞𝐞 𝐦𝐮𝐠𝐬 - and probably a few beers later - 𝐭𝐨 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 Anita’𝐬 4-𝐲𝐞𝐚𝐫 𝐰𝐨𝐫𝐤 𝐚𝐧𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐫𝐲!...
09/01/2025

🎈 🎊 𝐓𝐨𝐝𝐚𝐲 𝐰𝐞’𝐫𝐞 𝐫𝐚𝐢𝐬𝐢𝐧𝐠 𝐨𝐮𝐫 𝐜𝐨𝐟𝐟𝐞𝐞 𝐦𝐮𝐠𝐬 - and probably a few beers later - 𝐭𝐨 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 Anita’𝐬 4-𝐲𝐞𝐚𝐫 𝐰𝐨𝐫𝐤 𝐚𝐧𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐫𝐲! 🎂

She’s the ultimate multitasker: Salesforce guru, client whisperer, sales rep, social-media wizard, and design ace - all rolled into one genuinely kind and hilarious human.

If something needs doing, Anita’s already on it - and still finds time to drop a joke that keeps everyone’s spirits high.

Thanks for everything - from marathon client calls to those never-long-enough caffeine breaks.

Here’s to more laughs, more wins, and maybe fewer “quick calls” that last an hour. Cheers, legend! 🥂

🚨 From AI taking over bookings to guests panicking at robot receptionists — travel has been moving fast (and a little we...
08/25/2025

🚨 From AI taking over bookings to guests panicking at robot receptionists — travel has been moving fast (and a little weird).

Recent headlines brought us:
🤖 Robot dinosaurs at check-in
💳 $37B lost to dark-web scams
🚖 Airports fixing taxi chaos
🎈 Balloons floating travelers to space
🌱 Hotels cutting waste with AI

Travel isn’t just back — it’s leveling up in unexpected ways. Swipe through for the stories 👇

 💎 𝐃𝐨𝐮𝐛𝐥𝐞 𝐘𝐨𝐮𝐫 𝐒𝐩𝐚 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐖𝐢𝐭𝐡 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐔𝐩𝐬𝐞𝐥𝐥 𝐓𝐫𝐢𝐠𝐠𝐞𝐫𝐬 💎 〉Guests book rooms but ignore your profitable amenities. Sal...
08/22/2025



💎 𝐃𝐨𝐮𝐛𝐥𝐞 𝐘𝐨𝐮𝐫 𝐒𝐩𝐚 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐖𝐢𝐭𝐡 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐔𝐩𝐬𝐞𝐥𝐥 𝐓𝐫𝐢𝐠𝐠𝐞𝐫𝐬 💎

〉Guests book rooms but ignore your profitable amenities.
Salesforce's journey automation sends personalized spa offers based on guest profiles and weather forecasts.

〉Properties implementing this strategy typically see 127% increase in spa bookings by targeting stressed business travelers and couples celebrating anniversaries.

〉The system learns which offers convert and stops sending ineffective promotions.

😎 Need help setting up smart triggers?
Drop a ☕️ below—happy to walk you through it.

Even if your company uses Salesforce, chances are you're still handling inquiries the old way.𝐄𝐦𝐚𝐢𝐥-𝐭𝐨-𝐂𝐚𝐬𝐞 𝐢𝐬𝐧’𝐭 𝐧𝐞𝐰. 𝐁...
08/19/2025

Even if your company uses Salesforce, chances are you're still handling inquiries the old way.

𝐄𝐦𝐚𝐢𝐥-𝐭𝐨-𝐂𝐚𝐬𝐞 𝐢𝐬𝐧’𝐭 𝐧𝐞𝐰. 𝐁𝐮𝐭 𝐢𝐭’𝐬 𝐜𝐫𝐢𝐦𝐢𝐧𝐚𝐥𝐥𝐲 𝐮𝐧𝐝𝐞𝐫𝐮𝐬𝐞𝐝.
A simple feature — when configured right — can completely change how your team handles inquiries.
Not just technically. Operationally. Personally.

We’ve seen travel companies go from
→ juggling DMs, emails, and CCs
→ to knowing exactly who owns what, when, and why — in real time

It’s especially impactful if you're:
• A corporate or boutique travel agency
• Working with a small team
• Trying to keep your service high-touch, but your ops lean

𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐧𝐨𝐭 𝐮𝐬𝐢𝐧𝐠 𝐢𝐭, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐛𝐞.
Not because it’s shiny. But because it works. Immediately.

And hey — maybe your org is already set up. But something feels… off.
We offer consultancy even if all you need is a 𝐟𝐫𝐞𝐬𝐡 𝐩𝐚𝐢𝐫 𝐨𝐟 𝐞𝐲𝐞𝐬 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐞𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐬𝐞𝐭𝐮𝐩.

The advantage of working with a Salesforce partner 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘵𝘳𝘢𝘷𝘦𝘭 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺?
We don’t need weeks of discovery to "understand your business."
We've lived it. We've solved it.
Which means — no wasted time. No stalled operations. No made-up roadmaps. Just action.

🍃

Curious what Email-to-Case could actually look like in your flow?
Let’s chat — we’ll show you.

 𝐂𝐮𝐭 𝐅𝐫𝐨𝐧𝐭 𝐃𝐞𝐬𝐤 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐓𝐢𝐦𝐞 𝐁𝐲 40% 𝐖𝐢𝐭𝐡 𝐒𝐦𝐚𝐫𝐭 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 😎 ⋆ New hires spend weeks learning your property's quirks. Sal...
08/15/2025



𝐂𝐮𝐭 𝐅𝐫𝐨𝐧𝐭 𝐃𝐞𝐬𝐤 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐓𝐢𝐦𝐞 𝐁𝐲 40% 𝐖𝐢𝐭𝐡 𝐒𝐦𝐚𝐫𝐭 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 😎

⋆ New hires spend weeks learning your property's quirks.
Salesforce's guided workflows walk staff through complex scenarios with built-in prompts and approval chains.

⋆ Properties using this approach typically reduce training time from 6 weeks to 3.5 weeks while improving guest satisfaction scores.

⋆ The system remembers guest preferences and surfaces them automatically during check-in conversations.

☝ Ready to streamline training?
Drop a ☕️ below for a quick strategy session.

We love hearing from happy clients! 💬🏌️‍♀️“Trawelt has been fantastic to work with; I’d really recommend them to other b...
08/12/2025

We love hearing from happy clients! 💬🏌️‍♀️

“Trawelt has been fantastic to work with; I’d really recommend them to other businesses.”
— Susan McCann, CarrGolf Travel

Thank you, Susan! Nothing makes our day like helping travel brands level up their guest experience. Ready to see what we can do for you? Send us a DM or tap the link in bio!

Out-of-office replies are everywhere. 🏖️ 🍹 But that doesn’t mean the business should slow down.While teams rotate beach ...
08/11/2025

Out-of-office replies are everywhere. 🏖️ 🍹
But that doesn’t mean the business should slow down.

While teams rotate beach chairs and inboxes stay silent, we’ve been helping companies:
• Automate key sales and service processes
• Keep leads moving, even with half the team offline
• Spot issues early with real-time dashboards

Because being OOO shouldn’t mean being out of sync.

👉 Want to keep your ops running (and your tan glowing)?
DM us — we’ll show you how to automate the heavy lifting.

🌞 𝐇𝐚𝐩𝐩𝐲 𝐬𝐭𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐰𝐞𝐞𝐤𝐞𝐧𝐝!We’ll be out here trying to find some shade in the summer heat —chilling like our Trawelt t...
08/08/2025

🌞 𝐇𝐚𝐩𝐩𝐲 𝐬𝐭𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐰𝐞𝐞𝐤𝐞𝐧𝐝!
We’ll be out here trying to find some shade in the summer heat —
chilling like our Trawelt tee in the pines. 🌿
Stay cool, stay curious, stay CRM-ready.

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