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ICMI ICMI empowers organizations worldwide to provide the best customer experience possible!

10/12/2026

Big career growth. Zero schedule chaos. πŸ™Œ

The new Discovery Pass is built for busy professionals who want maximum impact without the multi-day commitment.

One day. All the value:

βœ“ Inspirational keynotes
βœ“ Expert sessions on AI, workforce optimization & CX innovation
βœ“ Networking with peers who get it
βœ“ Full Expo Hall access
βœ“ Breakfast, lunch & networking breaks

Pick your day:
πŸ“… Wednesday, October 28
or
πŸ“… Thursday, October 29

πŸ’° Just $899 through October 25 (prices increase onsite)

Grab your discovery pass today: http://spr.ly/6180BH8vTk

Expectation: Another windowless hotel ballroom 😴Reality: Learning + sunshine at a world-class Orlando resort β˜€οΈπŸŒ΄Let's ta...
10/07/2026

Expectation: Another windowless hotel ballroom 😴
Reality: Learning + sunshine at a world-class Orlando resort β˜€οΈπŸŒ΄

Let's talk ROI:

πŸ’° Same investment as a typical conference
πŸ“ˆ 10x better environment for learning
🀝 Networking that doesn't feel forced
🧠 Content you'll actually remember
😊 Experience you'll actually enjoy

⏰ LESS THAN ONE MONTH AWAY. Time to make the smart choice.

ICMI Contact Center Expo 2026 = Where professional development meets exceptional experience.

REGISTER NOW πŸ‘‰ http://spr.ly/6187BGNRhd

🚨 THE AI VIRTUAL EVENT YOU'VE BEEN WAITING FOR IS HERE! 🚨 The mandate is clear: Use AI. The roadmap? Not so much. If you...
10/06/2026

🚨 THE AI VIRTUAL EVENT YOU'VE BEEN WAITING FOR IS HERE! 🚨

The mandate is clear: Use AI. The roadmap? Not so much.

If you're a Contact Center or IT leader being asked to move fast on AIβ€”while still figuring out which use cases are worth it, whether your tech stack is ready, and what success looks likeβ€”this event is for YOU.

Brought to you by ICMI and Enterprise Connect, this isn't just another AI hype session. This is a one day, power-packed virtual event where contact center practitioners, IT leaders, and technology experts come together to build the actual roadmap.

πŸ€– AI in Action Summit: Building the Next Generation Contact Center
πŸ“… December 3, 2026
πŸ• 11:00 AM – 4:00 PM ET
🎟️ Registration NOW LIVE

Register Here: http://spr.ly/6182BGLMzw

πŸ“– YOUR ICMI CONTACT CENTER EXPO WELCOME GUIDE IS HERE!Getting ready for ICMI Contact Center Expo? Your Welcome Guide is ...
10/05/2026

πŸ“– YOUR ICMI CONTACT CENTER EXPO WELCOME GUIDE IS HERE!

Getting ready for ICMI Contact Center Expo? Your Welcome Guide is your secret weapon for maximizing every moment.

Inside, you'll find everything you need to:

βœ… Review top solution providers before you arrive
βœ… Plan your personalized schedule
βœ… Book one-on-one meetings with exhibitors
βœ… Navigate the expo floor like a pro

Don't show up unpreparedβ€”download your Welcome Guide now and hit the ground running on Day 1!

πŸ‘‰ Download your guide: http://spr.ly/6188BGLMI2

⏰ TODAY IS THE DAY ⏰This is your LAST CHANCE to book your hotel at discounted rates for ICMI Contact Center Expo!πŸ“ Ga***...
10/02/2026

⏰ TODAY IS THE DAY ⏰

This is your LAST CHANCE to book your hotel at discounted rates for ICMI Contact Center Expo!

πŸ“ Ga***rd Palms Resort, Orlando
πŸ“… October 26-29, 2026
πŸ’° Special rates end TONIGHT at midnight ET

Don't miss out on:
βœ… Discounted room rates
βœ… Convenient on-site access
βœ… Networking opportunities right at your doorstep

Book NOW before it's too late! πŸ‘‰ http://spr.ly/6186BGvS1K

We see you. πŸ‘€ Scrolling past this post.Thinking "I'll register later."Adding it to your mental to-do list.Telling yourse...
09/30/2026

We see you. πŸ‘€

Scrolling past this post.
Thinking "I'll register later."
Adding it to your mental to-do list.
Telling yourself, "4 weeks is plenty of time."

We get it. Procrastination is real.

But here's the thing: ICMI Contact Center Expo is 4 WEEKS AWAY, and spots are filling up FAST.

And right now? We're rewarding the non-procrastinators:

⚑ FLASH SALE: Save $300 on your conference pass
when you register in the next 48 hours with Promo Code ACTNOW⚑

You can keep scrolling... or you can take 2 minutes RIGHT NOW and register.

Future you (the one scrambling at the last minute) will be SO grateful. πŸ™

πŸ“ Orlando | October 26-29, 2026
🎟️ Register now before you forget (again)
πŸ”— Registration Link: http://spr.ly/6180BGsYdm

Stop procrastinating. Start registering. Your future self is counting on you.

USE CODE ACTNOW AT CHECKOUT FOR $300 OFF!

October 2, 2026 = Your LAST chance to book at Ga***rd Palms Resort at the discounted rate! 🐷 Listen to your piggy bank -...
09/28/2026

October 2, 2026 = Your LAST chance to book at Ga***rd Palms Resort at the discounted rate!

🐷 Listen to your piggy bank - After 10/2 hotel rates for ICMI Contact Center Expo go UP. Don't miss out on savings. Stay where the magic happens.

πŸ”— Link to book: http://spr.ly/6188BGq1uM

See you there.
ICMI Contact Center Expo October 26-29

⏰ 2 DAYS LEFT!The State of the Contact Center Survey closes September 18 at 12 AM ET.Your insights shape the future of c...
09/16/2026

⏰ 2 DAYS LEFT!

The State of the Contact Center Survey closes September 18 at 12 AM ET.

Your insights shape the future of contact center operations. Take 15 minutes to share your experience and get exclusive access to the results. In appreciation of your time, all participants will receive a $50 ICMI Training credit and be entered to win one of five $100 Visa gift cards.

Don't miss your chance to be heard.

Take the survey now: https://informa.co1.qualtrics.com/jfe/form/SV_6EyDs6ZWplkEHqe/?_mc=sm_icmix_x_le_tsprtsnr_scltfb_ccexpo_facebook_organic_2026

Why send one person when your entire team can level up? Groups of 3+ save 25% at ICMI Contact Center Expo. πŸš€Here's what ...
09/15/2026

Why send one person when your entire team can level up? Groups of 3+ save 25% at ICMI Contact Center Expo. πŸš€

Here's what happens when you bring your team:
βœ… Cover 3x more sessions β€” Divide and conquer across AI, workforce optimization, and CX innovation tracks
βœ… Build collective expertise β€” Your team develops skills together, not in silos
βœ… Create unified strategies β€” Align on action plans in real-time, not weeks later
βœ… Recognize top performers β€” Show your team you invest in their growth
βœ… Save 25% β€” More impact for less investment

October 26–29, 2025 | Orlando, FL

One conference. Multiple perspectives. Unlimited ROI.

πŸ‘‰ Register your group: http://spr.ly/6180BGRfgs

We are excited to welcome Cresta as a Gold Sponsor at ICMI Contact Center Expo 2026! Join us October 26-29 at the Ga***r...
09/08/2026

We are excited to welcome Cresta as a Gold Sponsor at ICMI Contact Center Expo 2026! Join us October 26-29 at the Ga***rd Palms in Orlando, FL. See you there!

Learn more: http://spr.ly/6047BDMrwl

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