ICMI

Name: ICMI
Address: 605 3rd Avenue 22nd Floor, New York, NY, 10158, US
Telephone: +18006726177
Price range: Not Applicable

ICMI empowers organizations worldwide to provide the best customer experience possible!

06/12/2026

📢 Don't miss the exclusive behind-the-scenes Site Tours at ICMI Contact Center Expo in Orlando!
Go beyond the playbook with interactive Q&A sessions where contact center leaders share the real challenges, pivots, and wins that shaped their operations.

The Site Tours are filling up fast - bring the whole team for an unforgettable experience. Groups of 3 or more save 25%!!🙌

Learn More: http://spr.ly/6181B87ncf

06/04/2026

Most events give you a crowd. We give you a buying committee.

At ICMI Contact Center Expo, you'll connect with contact center professionals who arrive with implementation budgets, real decision-making authority, and a clear mandate to evaluate new solutions.

Download the Audience Snapshot here: http://spr.ly/6186B8INFY

05/28/2026

🚀 Master critical skills before ICMI's Contact Center Expo begins, October 26-29.

We're offering 6 intensive, 2-day training courses in Orlando:
🤖 AI in the Contact Center (includes certification)
📊 Advanced Workforce Management
🎯 Contact Center Senior Leadership
👥 Contact Center Management
📈 Foundations in Contact Center Metrics
💪 Supporting Operational Excellence/Unlocking Coaching Potential

Small classes. Expert instructors. Strategies you can use immediately.

Space is limited—register today 👉 http://spr.ly/6183B8ZMDZ

05/12/2026

🎉 Exciting News! Registration is NOW OPEN for ICMI Contact Center Expo 2026! 🗓️ October 26-29 | Orlando, FL

Lock in the lowest rates when you register today! This is your chance to invest in your career and your team's success without breaking the budget.

🌟 Secure a Premier Pass to experience exclusive Behind-the-Scenes Site Tours at Leading Contact Centers including:
🎢 Universal Destinations and Experiences
🏰 Disney Central Reservations
⚖️ Morgan & Morgan
(More tours will be announced soon!)

ICMI's Contact Center Expo provides expert-led education, networking and professional growth! You'll find:
✨ 2-Day Intensive Training Programs
🏆 Global Contact Center Awards Ceremony
🎤 Keynote Speakers Who Will Inspire You
📚 5 Content Tracks Tailored to Your Needs
🔧 Half-Day Hands-On Workshops
🤝 Expo Hall Packed with Solutions & Innovations

This is where contact center pros come to level up! 🚀 Connect with peers who get it, learn strategies that actually work, and discover tools that make your job easier. Whether you're tackling staffing challenges, exploring AI, or just want to network with people who speak your language—this is YOUR event.

👉 Don't wait! Register now and join us in Orlando!

Learn More: http://spr.ly/6181BBtNbx

05/06/2026

🎉 Exciting news! Registration for ICMI's Contact Center Expo 2026 opens next week!

📅 October 26-29, 2026 📍 Ga***rd Palms Resort | Orlando, Florida

Whether you're a contact center leader, manager, or professional looking to stay ahead of industry trends, this is THE event for you!

What to expect: 🤝 Network with contact center professionals from around the country 📚 Learn proven strategies to improve operations and customer satisfaction 🚀 Discover the latest technology and innovations transforming the industry

Bring your team, share ideas, and leave inspired with solutions you can implement right away.

Registration opens soon—don't miss your chance to be part of this incredible experience!

See you in sunny Orlando! ☀️🌴

👉 Follow our page and turn on notifications so you don't miss the registration announcement!

Learn more here: http://spr.ly/6189BB96IR

01/27/2026

Deadline Extended: Call for Speaker’s will be accepted through Friday, January 30 at 11:59 ET.

Your expertise could shape the future of our industry. Don't let this opportunity pass you by.

✨ Share your insights with thousands of CX professionals
✨ Drive meaningful conversations about what's next
✨ Connect with industry leaders who need your solutions

Your final chance is now – Best of luck! 👇
Apply Here: https://speakers.icmi.com/

12/05/2025

It's your LAST DAY to save 15% on virtual and online courses with our Black Friday Sale! Our full 2026 calendar is out now - make 2026 your most IMPACTFUL year yet!! 💥 Use code ICMIBLACK15 at checkout to save >> https://bit.ly/4rxClrw

12/02/2025

Time's ticking ⏰ to claim your steal of a deal with 15% off expert-led contact center training!! This will help you start 2026 off with confidence and credentials. 🏅You have until Dec. 5! Use code ICMIBLACK15 at checkout >> https://bit.ly/4rxClrw

11/17/2025

⚡ICMI's Black Friday sale is HERE! ⚡ Give yourself the best holiday gift by investing in your future and starting 2026 off a step ahead. Get 15% off virtual training and certification courses using code ICMIBLACK15 at checkout, now through December 5 >> https://www.icmi.com/training/training-calendar?_mc=sm_icmitr25_fb_organic

10/30/2025

Be a WINNER! Passport to Prizes begins in 30 minutes! Loads of amazing prizes, including Amazon gift cards and more!

Address

605 3rd Avenue 22nd Floor
New York, NY
10158

Telephone

+18006726177

Website

http://www.icmi.com/

Alerts

Be the first to know and let us send you an email when ICMI posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your business to be the top-listed Business in New York?